Gold Coast Cadillac

What a great experience I had with Gold Coast.I’ve dealt with Kerbeck,Lester Glenn fir my last few cars and they are no where near your place.Fantastik with Kerbeck,Lester Glenn fir my last few cars and they are no where near your place.Fantastik More

This was my first online sale/buy experience; no test drive or face time at all. There were a few minor 'bumps' in the road, but these guys did whatever possible to quickly rectify and correct everything drive or face time at all. There were a few minor 'bumps' in the road, but these guys did whatever possible to quickly rectify and correct everything. More

Ease of making an appointment for the time that was convenient for me. Service representatives were very friendly, knowledgeable and professional. My wait time for my vehicle was within the timeframe convenient for me. Service representatives were very friendly, knowledgeable and professional. My wait time for my vehicle was within the timeframe I was told and I was very satisfied with my service experience. Would highly recommend. More

The service rep, a young female, who greeted me and wrote up my service needs was professional and knowledgeable. She referred me to the hospitality area and keep me informed of work progress until the end up my service needs was professional and knowledgeable. She referred me to the hospitality area and keep me informed of work progress until the end . The tech who did the work did a fine job. And the car wash is appreciated. More

The service was very professional and prompt. I was given a diagnosis of my problem and was given a loaner vehicle. The service was covered by the warranty which was very pleasing. a diagnosis of my problem and was given a loaner vehicle. The service was covered by the warranty which was very pleasing. More

I had my first oil change and tire rotation for a new vehicle. My advisor, Bonnie, was able to accommodate my request even faster than expected! Thank you Bonnie. vehicle. My advisor, Bonnie, was able to accommodate my request even faster than expected! Thank you Bonnie. More

The service dept once again took my car in on time and corrected my issue within one hour. I am extremely pleased with the service team and all staff I have the opportunity t deal with. corrected my issue within one hour. I am extremely pleased with the service team and all staff I have the opportunity t deal with. More

Every single time I bring my car in for service the first words out of anyones mouth is "Your warranty is expired" which is never said in a friendly tone. I always respond with I have an extended warranty th words out of anyones mouth is "Your warranty is expired" which is never said in a friendly tone. I always respond with I have an extended warranty through Allstate which shouldn't be a surprise because you guys have used my extended warranty before. It honestly makes me uncomfortable to bring my car in because its like you guys don't want to take the time to use it, when at the end of the day you're going to get paid whether it be from me or Allstate. This time I brought my car in because my car said "airbag maintenance" and the first words out of the women's mouth were "airbags aren't usually covered with extended warranties".....how would she know that if she hasn't looked at my policy, or called Allstate to find out. Thank goodness there wasn't an actual issue with my airbags however its that kind of 'Holier than thou" attitude that makes it extremely uncomfortable bringing in my car. More

Very Professional Operation. No games played. They Very Professional Operation. No games played. They delivered what they said without the usual “bait and switch” by so many other dealerships. Would d Very Professional Operation. No games played. They delivered what they said without the usual “bait and switch” by so many other dealerships. Would definitely do business again. More

Always a good experience. Car was ready when promised, and a loaner was provided so that I was able to attend to some other stuff while the car was being attended to. and a loaner was provided so that I was able to attend to some other stuff while the car was being attended to. More