Gold Coast Cadillac
Oakhurst, NJ
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Bonnie is one of the hardest & most professional workers at Gold Coast. We have had to bring this CPO XT5 vehicle in at least 6 times since purchasing it less than 24 months ago for numerous issues, it can at Gold Coast. We have had to bring this CPO XT5 vehicle in at least 6 times since purchasing it less than 24 months ago for numerous issues, it can be very distressing considering the amount of $$ we paid for a certified pre-owned vehicle which still has low mileage. Although we had a tire warranty, when we got the vehicle home in the pouring rain, the tire looked like a used tire, not "shiny" as we thought it should. It was confirmed the tire was new so that's not a problem. Would not buy another certified pre-owned given all the issues this vehicle came with but would certainly look for a new vehicle. (On another note, one particular receptionist never follows through and has someone get back to us numerous times which is disappointing as if our concern does not matter) More
My service advisor was courteous and knowledgeable. My loaner car was clean inside and out, Juan is terrific. Car returned in a timely manner as promised. Very professional and reliable department. My loaner car was clean inside and out, Juan is terrific. Car returned in a timely manner as promised. Very professional and reliable department. More
I wanted to share that kelvin Rodriguez at Gold Coast Cadillac was extremely helpful while shopping for my new car. He was thorough and friendly. His follow up after the sale was also more than appreciat Cadillac was extremely helpful while shopping for my new car. He was thorough and friendly. His follow up after the sale was also more than appreciated. If you are looking for a Cadillac i recommend visiting my man kelvin !! More
My recent service once again with my Goldcoast service rep was flawless from beginning to end. From my oil change, rotation of my tires and everything else that was done. I was in and out in a little over rep was flawless from beginning to end. From my oil change, rotation of my tires and everything else that was done. I was in and out in a little over one hour. That is real customer service at its best! More
My sales person was very helpful throughout the sales and delivery process. I have purchased or leased over 10 vehicles at Gold Coast and have always been totally satisfied with all the people at the dealers delivery process. I have purchased or leased over 10 vehicles at Gold Coast and have always been totally satisfied with all the people at the dealership. More
Took care of my issues in a timely matter and explained in detail what my vehicles problem was as and addressed it, Wayne was extremely helpful!!! in detail what my vehicles problem was as and addressed it, Wayne was extremely helpful!!! More