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Gold Coast Cadillac

Oakhurst, NJ

4.9
839 Reviews

2123 NJ-35

Oakhurst, NJ

07755

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Showing 839 reviews

October 08, 2022

Bonnie is one of the hardest & most professional workers at Gold Coast. We have had to bring this CPO XT5 vehicle in at least 6 times since purchasing it less than 24 months ago for numerous issues, it can More

by jjoyce220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie (also Nick, the Cadillac Roadside Assistance person was very nice)
Oct 10, 2022 -

Gold Coast Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gold Coast Cadillac Team

October 08, 2022

My service advisor was courteous and knowledgeable. My loaner car was clean inside and out, Juan is terrific. Car returned in a timely manner as promised. Very professional and reliable department. More

by csqueo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Juan
Oct 10, 2022 -

Gold Coast Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Gold Coast Cadillac Team

October 07, 2022

I wanted to share that kelvin Rodriguez at Gold Coast Cadillac was extremely helpful while shopping for my new car. He was thorough and friendly. His follow up after the sale was also more than appreciat More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Rodriquez
Oct 10, 2022 -

Gold Coast Cadillac responded

Thank you for taking the time to write this 5-star review, Lee. We strive to provide courteous service to all our guests and are glad to hear that Kelvin helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Gold Coast Cadillac Team

October 06, 2022

My recent service once again with my Goldcoast service rep was flawless from beginning to end. From my oil change, rotation of my tires and everything else that was done. I was in and out in a little over More

by joecausi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Comastro
Oct 07, 2022 -

Gold Coast Cadillac responded

Joe, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gold Coast Cadillac Team

October 03, 2022

My sales person was very helpful throughout the sales and delivery process. I have purchased or leased over 10 vehicles at Gold Coast and have always been totally satisfied with all the people at the dealers More

by frgaluppo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Matra
Oct 04, 2022 -

Gold Coast Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Gold Coast Cadillac Team

September 26, 2022

Good quick service given that I came in without an appointment. But the prices leave something to be desired. More

by Roc1Rit2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the name was John
Sep 26, 2022 -

Gold Coast Cadillac responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, The Gold Coast Cadillac Team

Sep 26, 2022 -

Roc1Rit2 responded

I’ve been a Goldcoast customer for 22 years. If you want to discuss this further you may phone me. I’m not going to phone you as your response suggest I do. Also your response stated you do not have me email address. But it’s listed on your reply and your reply came via email. Nevertheless, the email you have for me is Roc1Rit2@Comcast.Net. You also have Rjrantdf@aol.com. Thank you, Rocco Ritorto

September 26, 2022

Courteous and fast service. Always polite and professional customer care. Waiting area is clean and fully stocked. More

by jccolletto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie
Sep 27, 2022 -

Gold Coast Cadillac responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Gold Coast Cadillac Team

September 16, 2022

Took care of my issues in a timely matter and explained in detail what my vehicles problem was as and addressed it, Wayne was extremely helpful!!! More

by mga4000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Wayne
Sep 19, 2022 -

Gold Coast Cadillac responded

Thanks for your outstanding review! I'm very happy to hear that Wayne was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Gold Coast Cadillac Team

September 14, 2022

for all the years i have been associated with Gold Coast Cadillac service has always been excellent More

by Chas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie
Sep 15, 2022 -

Gold Coast Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gold Coast Cadillac Team

September 13, 2022

Excellent experience all around. Great Customer service. It makes the service experience so much better. More

by Mperfetto@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Caturano
Sep 13, 2022 -

Gold Coast Cadillac responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gold Coast Cadillac Team

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