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Gold Coast Cadillac

Oakhurst, NJ

4.9
839 Reviews

2123 NJ-35

Oakhurst, NJ

07755

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Showing 839 reviews

March 03, 2023

Amanda Morris did a great job in handling my service. She was outstanding. She made sure the work was completed in the time frame I needed. More

by franoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Morris
Mar 07, 2023 -

Gold Coast Cadillac responded

The member of the team you have mentioned is truly a valuable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Gold Coast Cadillac Team

March 03, 2023

Friendly, accommodating and helpful. Was informed about all work was suggested and explained everything in detail. More

by jjsabo0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bonny
Mar 04, 2023 -

Gold Coast Cadillac responded

JJSABO0613....My name is Bill Camastro. I am the dealer/Partner at Gold Coast. Thank you for the nice comments on Bonnie. Fo some reason, What you posted here shows up as 1 of 5 stars on the web. I just wanted to make sure you were truly satisfied. I can be reached at 845-568-7336. Please text or call at your convenience. I will do my best to resolve anything unresolved in an effort to keep you a loyal customer. sincerely , Bill Camastro

Mar 04, 2023 -

jjsabo0613 responded

If I showed up 1 of 5 stars I incorrectly rated a 1 instead of a 5. I was in the customer lounge what seemed like a long time that's why I didn't rate it a five.

March 03, 2023

Good excellent high quality standard. High caliber exceptional customer service. Need a customer waiting room More

by DaddyCaddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin , cruz
Mar 07, 2023 -

Gold Coast Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Gold Coast Cadillac Team

February 28, 2023

Amanda the service tech was timely, kept me informed of the status of my car and generally excellent. However, in the waiting room, you need a sign that says No talking on a cell phone. I waited almost 2 More

by Panzinic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 07, 2023 -

Gold Coast Cadillac responded

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

February 28, 2023

Bonnie goes out of her way to make routine service a pleasure. Everything was done to my satisfaction. More

by wojosa31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Mar 02, 2023 -

Gold Coast Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gold Coast Cadillac Team

February 27, 2023

Gold Coast Cadillac has an awesome inventory of new and used vehicles, with a great sales and service staff, that provide a painless car buying experience. Gold Coast also offers superb car service dept, p More

by Dave S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hills
Mar 01, 2023 -

Gold Coast Cadillac responded

Dave, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

February 24, 2023

VERY FRIENDLY AND PROFESSIONAL PEOPLE. THERE WAS NO PUSHING FROM THE SALESMAN AND FINANCING WAS EFFORTLESS. More

by pgreen20
Recommend Dealer
Yes
Employees Worked With
DYLAN THIEL
Feb 28, 2023 -

Gold Coast Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

February 22, 2023

Bonnie was wonderful and my car was ready prior to the expected time. Juan made the experience of securing a loaner quick and in a very professional manner. More

by stefamymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie, Juan, Sean
Feb 24, 2023 -

Gold Coast Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Gold Coast Cadillac Team

February 22, 2023

Nice visit as always. Just wish they would dry car off. Gave me car back wet and covered in white spectacles. Had to clean off and dry myself before driving off. Other More

by Roc1Rit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Feb 24, 2023 -

Gold Coast Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Gold Coast Cadillac Team

February 21, 2023

Service manager was very good and explained everything in detail, also cleaning the vehicle was a nice surprise. Car was returned clean and all work was completed without any hassles. More

by Dave S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the young man's name was John
Feb 23, 2023 -

Gold Coast Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Gold Coast Cadillac Team

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