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Gold Coast Cadillac

Oakhurst, NJ

4.9
839 Reviews

2123 NJ-35

Oakhurst, NJ

07755

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Showing 839 reviews

February 02, 2024

All Gold Coast staff regard me as family, and they show me that every time. Thank you… More

by lizzieg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Feb 05, 2024 -

Gold Coast Cadillac responded

Thank you for recognizing your experience at Gold Coast Cadillac. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Gold Coast Cadillac Team

January 28, 2024

Scheduled a Saturday appointment the week of (fantastic) arrived oil change and tire rotation done in no time car returned cleaned inside and out.it can’t get better More

by JAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma,Bryant
Jan 30, 2024 -

Gold Coast Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Gold Coast Cadillac Team

January 22, 2024

Brian in the service department was reliable in making my service call/visit a priority. A pleasure to deal with. More

by pdjroselin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 24, 2024 -

Gold Coast Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Gold Coast Cadillac Team

January 12, 2024

Bonnie Lane is a great service manager, professional, and friendly. / Juan is very personable and knowledgeable about the Cadillac line. Angela is friendly and pleasant, and customer focused. More

by heulerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie, Angela, and Juan
Jan 15, 2024 -

Gold Coast Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Gold Coast Cadillac Team

January 11, 2024

Quick service, courteous service reps great job on vehicle. Pick up and delivery of my vehicle was a great advantage. Would recommend dealership to others More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service
Jan 12, 2024 -

Gold Coast Cadillac responded

Thank you for putting your trust in Gold Coast Cadillac, Bob! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Gold Coast Cadillac Team

January 08, 2024

Great communication before during and after service. Always a friendly experience. Received two "recommended service" messages with different services on each. Lets keep it to one message and list items More

by rpittala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Jan 10, 2024 -

Gold Coast Cadillac responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Gold Coast Cadillac Team

January 04, 2024

Very good service great cars and the owner is very helpful and the salesman also More

by The V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy and chris
Jan 04, 2024 -

Gold Coast Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Gold Coast Cadillac Team

January 04, 2024

I really like the fact that the Owner of Gold Coast Cadillac called me personally and stayed very close to me through the deal until it was completed and the fact that he even called me after the sale More

by jimd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Jan 05, 2024 -

Gold Coast Cadillac responded

It’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Gold Coast Cadillac Team

December 30, 2023

Bonnie was a extremely pleasant and a professional, and really a pleasure to deal with More

by D1a13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie
Jan 02, 2024 -

Gold Coast Cadillac responded

Thank you for your kind words! Bonnie is a great asset and we are glad to hear she provided an excellent experience for you. Sincerely, The Gold Coast Cadillac Team

December 28, 2023

I was greeted at the garage door with a smile. I waited the amount of time he advised it would take for my service. Bill was a true professional. I felt all my needs were met and I was on my way. More

by Pamschneider48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 29, 2023 -

Gold Coast Cadillac responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Gold Coast Cadillac Team

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