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Glynn Smith Chevrolet GMC

Opelika, AL

3.4
286 Reviews

600 Columbus Pkwy

Opelika, AL

36801

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Showing 286 reviews

February 05, 2021

Honest, efficient, & easy to deal with. I have never had such quick & easy time purchasing a vehicle. I arrived at the dealership 40 minutes before closing & drove away in a new truck. More

by Wendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Moore
Feb 08, 2021 -

Glynn Smith Chevrolet GMC responded

Wendell, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Michael Lee | Business Manager | 334-610-0676

January 28, 2021

Wayne was great to work with as well as his sales manager. I was shock at by the discounts already applied to the vehicles. I was even more shocked that we were able to negotiate an even steeper savi More

by greg358
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Pittman
Jan 29, 2021 -

Glynn Smith Chevrolet GMC responded

Greg, we loved reading this review! Happy customers are our aim, and it appears Wayne really hit the bullseye. We’ll make sure to share your experience with him and if you have any further questions or worries, we’re always available to help. Sincerely, Michael Lee | Business Manager | 334-610-0676

January 23, 2021

Dealership was very professional, clean, and COVID-19 aware. I was greeted by everyone, hospitality was top notch. Richard Long was simply outstanding. I would recommend this dealership time and time aga More

by Happy GMC owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Long, Michael Lee
Jan 25, 2021 -

Glynn Smith Chevrolet GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, JP Harper | Service Manager | (334) 610-0676

December 08, 2020

I inquired about a vehicle about a week ago and went as far as filling out the paperwork for pre-qualification. I received an email stating that I was approved, and a salesman reached out to me via text as More

by Hilmadeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackson, Andrew
Dec 09, 2020 -

Glynn Smith Chevrolet GMC responded

We want to learn more regarding your recent experience as it does not reflect the way we do business. We pride ourselves on exceptional customer service. If you are open to discuss this please call me. Sincerely, Michael Lee | Business Manager | 334-610-0676

December 06, 2020

Richard Long was my salesman, he was very knowledgeable and friendly. I've purchased at least 15 cars in my lifetime. My best experience buying a vehicle More

by Carl mosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Long
Dec 07, 2020 -

Glynn Smith Chevrolet GMC responded

Carl, we loved reading this review! Happy customers are our aim, and it appears Richard really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Kind regards, Michael Lee | Business Manager | 334-610-0676

October 16, 2020

Awful experience! I had an appointment scheduled to look at a vehicle. Upon arrival I was told the rep had already left for the day. Me and the rep that did help went to look for the vehicle. We couldn’t fi More

by jeremywmonroe
Customer Service
Recommend Dealer
No
Employees Worked With
Brian Bonner
Oct 21, 2020 -

Glynn Smith Chevrolet GMC responded

Jeremy, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. Please call me at your earliest convenience so we can work towards a resolution. Sincerely, Michael Lee | Business Manager | 334-610-0676

Oct 21, 2020 -

jeremywmonroe responded

Michael I have called twice and left messages both times.

October 11, 2020

Visited Glynn smith for service. Very disappointed that the service rep didn’t wear face covering. To me shows lack of concern for the health of their customers. More

by Face covering
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jane Heaster
Oct 22, 2020 -

Glynn Smith Chevrolet GMC responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Please call me at your earliest convenience so we can discuss your experience. Sincerely, Glenn Claridy-Service Manager | 334-610-0676

August 25, 2020

Walter Moore was an outstanding person to do business with , he was very friendly and answered all my questions. If any of my friends or family needs a vehicle i will tell them to see Mr.Walter. More

by Bobby b ramey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Moore
Aug 28, 2020 -

Glynn Smith Chevrolet GMC responded

We really appreciate your feedback, Bobby. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Glynn Smith Chevrolet Buick GMC Team

July 13, 2020

Mr Pittman and the rest of the staff that I dealt with were very friendly. Well worth the drive time, South Atlanta area, for the extra savings and friendly staff. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Wayne Pittman
Jul 16, 2020 -

Glynn Smith Chevrolet GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Glynn Smith Chevrolet Buick GMC Team

June 12, 2020

Lets take a look at the finance guy... Picked a car, paperwork done, all it needed was the signature... Salesman leaves to fill up the car and we get hard sold by the finance guy on how our decision of More

by dzybcz
Recommend Dealer
No
Employees Worked With
Finance awful...
Jun 16, 2020 -

Glynn Smith Chevrolet GMC responded

.