Back

Gloucester Toyota - Service Center

Gloucester, VA

4.9
153 Reviews

153 Reviews of Gloucester Toyota - Service Center

Sort by
May 23, 2024

Very nice people quick to help service was wonderful and it wasn’t long of a wait if u have a Toyota I highly recommend these guys More

by christophercbland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Very efficient and kept me updated on what was happening with my car in a timely manner. More

by plrobinson828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Gloucester Toyota responded

Thank you for the review. It appears from your comments, you were pleased with your service visit however, we only earned a 3 star review. Please let us know how we can improve on your next visit.

May 08, 2024

Every time I’ve taken my car to Gloucester Toyota, they have always been honest, and most places nowadays try to get over or try to pull something so that’s why I bring my car here. More

by Sharon2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Prompt good service started and completed as promised. Good people. “Write at least 15 words” More

by estraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shirley Winter
April 12, 2024

Work done quickly. Holly kept me informed of the status of oil inspection and tire rotation work. Easy checkout to pay bill. Have used this dealership for over ten y More

by dftrlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Service was complete and fast. Scheduling my appointment was easy and worked well with my schedule. Staff members are friendly and helpful. More

by mcheresnowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Justin and Holly are always very courteous, and they keep you informed on your vehicle. The service department treats you like a person not a number and have always been very personable to me. More

by eelmer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Prompt reliable service friendly and courteous Always discuss service plan before proceeding with any service More

by johnjmccarthy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Very courteous service will Inform of the service vehicle was Repaired in a timely manner, My trust will use the dealership again More

by msouth59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

The customer service has been really good. The car is ready when they say it will be. More

by Jubeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McAndrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Schober
5.0
This rating includes all reviews, with more weight given to recent reviews.
2
...