Glockner of Ashland

My most recent purchase from Superior was my second in two years. I am a Jeep fan and content enough with my 2011 Wrangler, (purchased from Superior February 2011) but really hoped that a deal could be ma two years. I am a Jeep fan and content enough with my 2011 Wrangler, (purchased from Superior February 2011) but really hoped that a deal could be made for a 2013 Wrangler with a 3.6 Liter engine. I got on the Jeep Internet site, built my next purchase, clicked my "trade in". Within a few minutes I received a phone call from Larry Zimmerman, asked me if I wanted to make an appointment to talk further, which I accepted.On the appointed day Larry greeted me, showed me around the lot and we were off on a test drive. Not surprisingly the Wrangler performed beyond my expectations. When we arrived back at the dealership Larry introduced me around and everyone went to work on my behalf (even though they were busy that day). By the end of the day (slightly after closing time) I was driving home in my new 2013 Pentastar equipped Jeep Wrangler. When it comes to service Superior has taken care my 2011 Wrangler with regular maintenance, oil changes etc. I have found the service department at Superior to be very honest & friendly. There is little doubt to my mind that Superior will take care of most recent purchase. I believe that I have made a new friend through this experience and His name is Larry Zimmerman. I am looking forward to a mutually beneficial experience for years to come. More

I went to three different dealerships in the area and Superior is by far the best. The value at your dealership is only surpassed by your outstanding customer service you provide. The salesman that he Superior is by far the best. The value at your dealership is only surpassed by your outstanding customer service you provide. The salesman that helped me was Brian Ramsdell and no other salesman at the other dealerships could even compare to his help and concern he provided for me and my family. The other dealerships either ignored my concerns or just wasn't interested in what I wanted or could afford. Brian took the time to walk the lot with me and look at several vehicles and explain to me the options that I had. I told him my intrest and concerns being a family man and he treated me just like family and found the perfect deal for me that was in my price range. Brian walked me through the whole process step by step and even went with me on a test drive to better explain some of the options and capabilities that the vehicle had. He was very knowledgeable about the vehicles on the lot and was as honest as they come. Once I decided that I wanted the car, a Toyota Camry, Brian took me in and helped me fill out the paper work and got the exact price I stated my price range was. He then went on to explain some of the better warranties that Superior offered and what would be best for me and my family. He talked about what the warranties covered and was addressing my concerns as if he were talking about or to his own family. I could not recommend a better salesman in the whole Tri-State area than Brian Ramsdell and I would just like to say thank you so much for your help and concerns for me and my family. More

rambo 2010: ijust recently purchased a new truck and i was treated like part of the superior family i would like say thanks to Mr.Thacker for the good people he has working for him would also say thanks t was treated like part of the superior family i would like say thanks to Mr.Thacker for the good people he has working for him would also say thanks to Tony and Trevor and Dennis for their hard work in getting my new 2010 dodge ram truck they work over 4 hours on my deal and i know all of the other departments will do the same this is the place i think everybody should buy their vehicle More

was bold faced lied to about service that needed to be performed on my vehicle a 2005 jeep liberty. Service manager thought that my wife wes either too dumb to question him or that i was when it came to h performed on my vehicle a 2005 jeep liberty. Service manager thought that my wife wes either too dumb to question him or that i was when it came to his so called service emergencys. He told us during recall service of front ball joints that the brake shoes only had 10 percent of pad life left in front and 15 percent of life left in the rear. Everyone knows that disk brakes wear at about three to one faster in front as opposed to rear(lie#1).Then he told us that the transmission needed to be flushed and was past due at 20 thousand miles(lie #2). Then he told us that differential fluid could only be changed by the dealership because it took a special friction modifier that was a dealer only item and could only be used by the dealer and not sold to public (lie #3). When questioned about all of these things and others I was told that I should have bought it at their dealership if I know what he means. I probably would have bought it at this dealer if thewy werent $3500 ofr more higher on everything we looked at as opposed to the dealer in Huntington. That is the sole reason that I had bought the last three chrysler products at huntington after first trying Superior. Horrible prices at the sale and even worse scare tactics in the service department. This is why everyone I have talked to that have purchased here have either never bought another chrysler product or have at least never bought here again. Thanks More