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Glockner of Ashland
Ashland, KY
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Great Sales, Not Happy with Finance We had a great experience shopping and spending time with Brent, not happy with Tony, very pushy. Tried to make us buy products we did not want and s We had a great experience shopping and spending time with Brent, not happy with Tony, very pushy. Tried to make us buy products we did not want and still do not believe he worked with our best interest at heart. I will be seeking refinance ASAP. The company he put us with charge 199.00 dollars just to get the loan so they could avoid early pay off. More
Shawn was informative and friendly! Shawn was a genuine guy who was friendly, kind and had tons of information about the Jeep Wes were looking at. He made the buying process quick and ea Shawn was a genuine guy who was friendly, kind and had tons of information about the Jeep Wes were looking at. He made the buying process quick and easy!! Highly recommends Shawn Callahan when purchasing a vehicle at Glockner!!!! More
Thank you so very much. I love my Dodge Journey and when it was totaled, I was so happy to see one just like it on the lot. Shawn was so helpful in explaining the process an I love my Dodge Journey and when it was totaled, I was so happy to see one just like it on the lot. Shawn was so helpful in explaining the process and answering our questions. He listened to our story and was very supportive. I was really impressed when he called the next day to see how we liked the car and to answer our questions. He was kind, considerate and always smiling. We never felt pressured to buy and that is important to me. In our situation, I knew what I wanted and he kindly followed my lead. I will be happy to refer anyone to Glockner. I love my car. Of course, if Dodge ever comes out with a yellow Journey like my Jeep Cherokee Sport, I will trade in a blink! Everyone says that is my signature color and they always look for a yellow vehicle to see if I am there. Shawn even looked at upcoming colors to see if I had any hope of a yellow one soon. Now that is service! More
Super Satisfied Angie was very pleasant to do business with. She was very friendly and assisted me in finding the best car for myself. If youre looking for someone th Angie was very pleasant to do business with. She was very friendly and assisted me in finding the best car for myself. If youre looking for someone thats easy to talk to, and can match you with the car that best suits your budget and lifestyle, Angie is the girl to go to. More
Great dealership Shawn was fantastic , he went above and beyond his duties. Barry also was great. This dealership should be proud to have these two men as employees. Shawn was fantastic , he went above and beyond his duties. Barry also was great. This dealership should be proud to have these two men as employees. More
Excellent Experience This dealership is one of the best I have ever been in, the staff was very friendly and knowledgeable, My salesperson Angie Gue was so helpful and ve This dealership is one of the best I have ever been in, the staff was very friendly and knowledgeable, My salesperson Angie Gue was so helpful and very polite and done everything to make sure I was well satisfied with my purchase and all my concerns. Mark Childers and Angie Gue went out of their way to make sure I got a fantastic deal. Never have I been treated so well as a customer and made to feel that I was appreciated. Tony Bramble done a fantastic job at getting all my financing for my deal and was extremely courteous and knowledgeable , was a breeze to get things finalized. I would recommend this dealership to anyone and everyone!!! Thanks so much for all you done for me and my wife. More
Pacifica We were mostly happy with the purchase experience. Two issues that I would like to mention, but first make it known that we are not upset, just disapp We were mostly happy with the purchase experience. Two issues that I would like to mention, but first make it known that we are not upset, just disappointed. Number one was the interest rate. We have visited Ford just a few days prior and was offered ZERO PERCENT interest AND 25000 rebate. Our credit is better than most. The first offer your people gave us was 3.49%. To be honest, if my wife didn't want the car so much, I would have left at that point with no further discussion. I made the comment that I am not the least bit happy with that offer of interest rate. The salesperson then went back and came back with an offer of zero percent. While this would make most people happy, I was a bit put off that you couldn't have given me that offer to begin with. It seemed to me that you were testing the waters to see what you could get away with on charges to us. Number two issue No one went over all the buttons and controls with us. This has always been done when we purchase new vehicles. There is a lot to learn with this particular vehicle too. Fortunately there is a cd that we can watch and hopefully it will give us all the "schooling" that we will need. Other than those two issues, we are happy with the rest of the service, the vehicle, etc. and I would still recommend your dealership. But I would recommend to pay better attention to these two issues. More
Town and country Both Angie and Barry was very experienced and excellent with us .I would recommend people to shop there and I will also myself go back to this dealers Both Angie and Barry was very experienced and excellent with us .I would recommend people to shop there and I will also myself go back to this dealership they worked with us and for us to get us into the vehicle we wanted . Thanks More
Amazing experience! I must say a huge thank you to Angie Gue. This was the best experience buy a car I have ever have. I loved how you let my husband work himself around I must say a huge thank you to Angie Gue. This was the best experience buy a car I have ever have. I loved how you let my husband work himself around to the car he wanted. By the time we came back from the test drive you had every. Berry Midkff may the paperwork painless. We left there feel like we made two new friend. You guys are great!! More
Awesome Great service. Walked me through every step and helped me get the vehicle I wanted. Great selection to choose from. Will definitely be recommending An Great service. Walked me through every step and helped me get the vehicle I wanted. Great selection to choose from. Will definitely be recommending Angie and the great team at glockner of ashland. More