Glockner of Ashland
Ashland, KY
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HORRIBLE. Will never go back. 10/10 not recommend to anyone. Wasted my time and I had made an appt to see a car that didnt pass inspection, and they didnt call Will never go back. 10/10 not recommend to anyone. Wasted my time and I had made an appt to see a car that didnt pass inspection, and they didnt call to tell me..... More
I spoke with a salesman on Friday morning to get pricing on two new Ram Promaster’s they have online. He told me he would get me prices quickly and email them to me. I never heard back from him all day so I on two new Ram Promaster’s they have online. He told me he would get me prices quickly and email them to me. I never heard back from him all day so I called at 5:30 Friday evening. He answered and said he had been busy but had the prices ready and would email them to me. I never got them. I called Saturday morning and left a message. No response. I went online to the dealer website and clicked on a text link. I asked if someone would contact the salesman and ask him to contact me. Nothing. Then text link gave me some lame ballpark price. I finally emailed salesman again. He just responded telling me he though his boss had sent me the prices. Sure he did. If you are not in Ashland I would not try buying from this dealer. They obviously don’t want to sell to anyone on the internet. Worst customer service from a dealer in a long time. More
Very satisfied customer We purchased a used 2017, Jeep Cherokee Latitude, I simply love this vehicle, our sales people Roger, and Angie were very helpful and knowledgeable. We purchased a used 2017, Jeep Cherokee Latitude, I simply love this vehicle, our sales people Roger, and Angie were very helpful and knowledgeable. By explaining instruments in the vehicle I had no clue about. In a minimum of 2 hours we were driving vehicle home. I highly recommend Glockner, and these two sales people. I am a very satisfied customer!! And when needing a vehicle again, I will be back. More
Inconsiderate unprofessional service I had a service appointment and I left my truck with them for 24 hours for 3 recalls that they told me would take 90 minutes. They let the truck sit f I had a service appointment and I left my truck with them for 24 hours for 3 recalls that they told me would take 90 minutes. They let the truck sit for 24 hours and did not address the recalls. They asked me to bring it back a second day. My time and your time is not important to them!!! Their logo is " we make it easy" it needs to be changed to "we take it easy" They might repair your vehicle if they decide to get around to it. . If you get suckered into buying from these guys be prepared to go somewhere else for professional service More
Excellent service and experience This is the third vehicle I have purchased in my adult life and the first time using Glockner in Ashland, KY. I must say this was the easiest, fast ex This is the third vehicle I have purchased in my adult life and the first time using Glockner in Ashland, KY. I must say this was the easiest, fast experience I have had. Brent and Zach went above and beyond to make sure we got a great deal and everything went smoothly. I will definitely be recommending Glockner, Zach, and Brent to any family and friends who may be in the market for a new or used vehicle. More
Great Buying Experience!!!! Was a good experience Zach was not pushy just wanted to see what type of vehicle we were interested in and answered all our questions has followed up Was a good experience Zach was not pushy just wanted to see what type of vehicle we were interested in and answered all our questions has followed up with the sale Great Customer Service...don’t find that much anymore would recommend Glockner for anyone to purchase a vehicle. More
Glockner of Ashland Friendly and helpful staff. Decent priced cars.the whole buying process went pretty smoothly and didn't take as long as I thought it would. Got to dri Friendly and helpful staff. Decent priced cars.the whole buying process went pretty smoothly and didn't take as long as I thought it would. Got to drive away with a beautiful car! More
awesome place easy going people, nice and very easy to work with!! fast a with und easy very conveniently located!! willing to work u with price and excellent fina easy going people, nice and very easy to work with!! fast a with und easy very conveniently located!! willing to work u with price and excellent financing options More
Very helpful! Very nice dealership, I showered up around noon and at the end of the same day I was able to leave with the car that I wanted. Very nice dealership, I showered up around noon and at the end of the same day I was able to leave with the car that I wanted. More