Glockner South Point Ford
South Point, OH
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Terry was exactly what I wanted from a salesman. I had wrecked my car this morning so I was desperately in need of transportation without a lot of time to shop. Upon meeting with Terry I told him of my pr wrecked my car this morning so I was desperately in need of transportation without a lot of time to shop. Upon meeting with Terry I told him of my predicament and of the type of vehicle desired. Terry showed me two vehicles that fit my needs exactly.....Terry listened; a rarity it seems in today's car salesman. Terry was friendly, fair, and rushed the deal through with no hassles......refreshing to say the least. I am very happy with all aspects of the sale. Terry was able to turn around a bad day and turn it into a good one......SUPER. I will highly recommend Terry and Beford Ford to friends and family. More
When I first arrived Steave Blankenship was verry rude and acted like he did not want to deal with me. The technician that looked my car over " Eric guston" had a great big list of things it "needed", whe and acted like he did not want to deal with me. The technician that looked my car over " Eric guston" had a great big list of things it "needed", when I asked to have him show me he declined and said "customers are not allowed back there" so I declined any work and after that he got verry angry and was even more rude than before, the technician had been calling me curse words when he thought I couldn't hear him. I took my car to another dealership and out of the 18 things Eric and Steave said were bad, only two were actually needed " witch was a brake light buld and air filter" and this guy said I needed brakes, rotors, ball joints, tie rod ends, a few seals and gaskets.. Ect, so needless to say, I won't be going back there More
Terry helped me through the buying process, got me in and out of there same day with a nice pre-owned truck for my son. Look forward to dealing with them again in a few years for his second vehicle! out of there same day with a nice pre-owned truck for my son. Look forward to dealing with them again in a few years for his second vehicle! More
I recently purchased my second vehicle from Beford Ford. About three and a half years ago I made my first purchase with salesperson Steve Bowker. Steve did a great job selling the vehicle. But more import About three and a half years ago I made my first purchase with salesperson Steve Bowker. Steve did a great job selling the vehicle. But more importantly, he was and has been very personable, friendly and polite every time I've seen him at the dealership. (We run into each other at every service visit.) Steve always remembers my name and greets me as a friend. You just don't find that kind of customer service in most businesses these days. It truly stands out. Steve also assisted in my recent purchase and was a great help to me. Along with Steve, was salesperson Terry Howard. Terry was also a great help. He helped me get the vehicle I wanted at a payment I could afford. There was no pricing games played and I was treated as an intelligent human being. I've been to some dealerships who regard a female as gullible and ignorant but I did not feel that way at Beford. Thank you, Terry and Steve, for treating me so well. Also, in closing, I'd like to comment that everyone I've encountered is very nice. That includes the service department, accounting and finance. I would rate Beford as a standout in customer service. More
First time buyer from Bedford Ford but will definately recommend and return myself. Terry was great to work with. Came back the first time with a better price than I expected no gimmicks. Thanks to all recommend and return myself. Terry was great to work with. Came back the first time with a better price than I expected no gimmicks. Thanks to all the friendly staff at Bedford!! More
Terry Howard and the Beford team were great. Super friendly from the moment that I walked in the door. Terry worked hard to get me the price that I needed, then delivered more of a truck than I expect friendly from the moment that I walked in the door. Terry worked hard to get me the price that I needed, then delivered more of a truck than I expected! I wish that all businesses would operate the way that Beford does. More
My wife and I have been customers of Beford Ford for years now. We have bought several vehicles form here. Our sales person Terry Howard was great he found us what we wanted and gave us what we asked fo years now. We have bought several vehicles form here. Our sales person Terry Howard was great he found us what we wanted and gave us what we asked for.We will keep coming back! More
Sam was was very patient and explained eveything that was needed my wifes family has shopped at Beford for years and are always satisfied i will shop here if i get another car needed my wifes family has shopped at Beford for years and are always satisfied i will shop here if i get another car More
We are returning customers to Beford, and have always been very happy with every department! Terry Howard helped us with our car purchase today. He did a great job! Terry was very friendly and helpful been very happy with every department! Terry Howard helped us with our car purchase today. He did a great job! Terry was very friendly and helpful and made the whole car buying experience more enjoyable today. Many thanks to Terry and all of the folks at Beford! We highly recommend this dealership. Rick and Beth Thompson More
Quander was very helpful assisting me in finding the new car I didn't know I wanted!! He was very helpful answering all the questions I had. car I didn't know I wanted!! He was very helpful answering all the questions I had. More