Glockner South Point Ford

As good as it gets! We found ourselves in the market for a second vehicle. My wife and I stopped in to "scope out" the available vehicles. We had hoped to avoid speaking We found ourselves in the market for a second vehicle. My wife and I stopped in to "scope out" the available vehicles. We had hoped to avoid speaking with salespeople and getting the "high pressure sales pitch"...fortunately we were approached by Steve. We were honest, that we were just looking and had no intention to buy, as this was our first stop. Mr. Bowker told us that we should feel free to look around and that he would be happy to answer any questions. He was true to his word, he let us mill about and peruse the lot. When we had looked at the vehicles and felt that we had a good starting point, for our purchase, we stepped into the office (he honored our request to look and did not follow us) to say thanks and we would be in touch. Steve thanked us for stopping in and offered to answer any questions that may have arisen. My wife had a few quick finance questions, which were answered with ease and we left, without pressure or tension...business card, in hand. A few days passed and we had developed an affinity for a pre-owned Santa Fe that we had viewed. I made what was a surprisingly easy call, to Mr. Bowker, I told him that we were interested in one of his vehicles. To my surprise, we were able to verify credit, arrange financing and schedule an appointment for a visit to drive the vehicle. The call was easy, but, the visit was easier. When we arrived, the vehicle was fueled, detailed and warm...took it out for a long test drive, fell in love and were hooked. When we got back to the dealership, Steve had all of our paperwork ready and we were sent to visit with Chris Farley, for financing. Mr. Farley was as easy to work with as Mr. Bowker. We told Chris the numbers that we wanted and like magic...he made them happen. To our excitement we were even able to purchase an extended warranty through Ford (accepted in all 50 states, OEM parts and professional service technicians!!!). Our test drive, of about an hour, took longer than the phone calls and time spent in the sales and finance offices. This was a truly fluid, low pressure, highly proffesional buying experience. We bought what we wanted, not what they wanted us to buy. We were treated like family (the way family should be treated), with respect and kindness. My hat is off, to the fine folks at Glockner South Point Ford. We are more than pleased and will be working with this team, for many years to come. More

They made it easy! Steve and his team at glockner south point really made the car buying experiance easy and have now earned a customer for life and will highly recommen Steve and his team at glockner south point really made the car buying experiance easy and have now earned a customer for life and will highly recommend them to anyone! More

Great experience with all the Glockner staff. Steve, my salesperson, was friendly, knowledgeable, and so helpful. The purchasing process was smooth and very efficie with all the Glockner staff. Steve, my salesperson, was friendly, knowledgeable, and so helpful. The purchasing process was smooth and very efficient. The entire transaction was complete in no time at all. More

The best Steve is great! They work with you in everything you need to get done . Cannot imagine going anywhere else . Great bunch Employees that work the Steve is great! They work with you in everything you need to get done . Cannot imagine going anywhere else . Great bunch Employees that work there . More

Great experience Recently purchased a used car from Glockner. Fred Hogan was my sales person and he was wonderful. Great customer service. He took care of everything a Recently purchased a used car from Glockner. Fred Hogan was my sales person and he was wonderful. Great customer service. He took care of everything and made this a very pleasant experience. Highly recommend him if your looking for a vehicle. More

Great experience I had a great experience looking for a new vehicle at this dealership. They were not pushy at all. They asked what i was looking for and helped me fin I had a great experience looking for a new vehicle at this dealership. They were not pushy at all. They asked what i was looking for and helped me find it. I will definitely recommend this dealership to anyone. More

SMOOTH PURCHASE/PLEASANT EXPERIENCE I always hate purchasing an auto but I found the experience with Glockner Ford of South Point to be top rate. The inititial contact via the internet, I always hate purchasing an auto but I found the experience with Glockner Ford of South Point to be top rate. The inititial contact via the internet, the follow-up, the flexibility and finally the effort that went into allowing me to make an informed decision and obtain a vehicle at an affordable price was exceptional. I would recommend Steve Bowker specifically as a professional in everyway. Thanks So Much, Steve!!! Mike Adkins More

Stay Away! Brought the car in for a recall. No issues before going into the shop. While there, the service advisor was a girl, who had a snobby attitude and was Brought the car in for a recall. No issues before going into the shop. While there, the service advisor was a girl, who had a snobby attitude and was very rude. While waiting on my vehicle, I strolled the parking lot. Got the name of one employee, Cody, who was talking bad to another employee about a customer who was also looking at cars. The employees noticed me, then Cody asked if he could help me. I told him that he could by staying away and learning how to be more professional. He laughed and walked away. When my car was done, I went to get in it, and noticed I had a tire light on. I go back in, the ride service advisor Tressa said that there was no way it was their fault but it could be a sensor and they can "diagnose it" for $100. I went back to the car and looked at all my tires to find a fresh screw in my tire. I went back in and mentioned it. She said that I was lying, said it to my face, then said she would get the service managed. Steve Blankenship showed up and walked to my car with a small pair of cutters. He looked at the screw and said if he pulled it out that it would leak bad, and then he cut it and tried to tell me that it was not fresh and was ran in, that I could buy a patch. So. My car went into the service department with brand new tires, only 3000 miles on them, and left with a screw in it that was not there before going in, and they in front of me argued and lied so they would not have to replace the tire. Totally untrustworthy people. Stay away from the dealership in itself, period. More

Terry Howard and Steve Bowker are the best! Terry Howard and Steve Bowker go above and beyond to take care of their customers. We just purchased our 6th vehicle and wouldn’t consider going elsew Terry Howard and Steve Bowker go above and beyond to take care of their customers. We just purchased our 6th vehicle and wouldn’t consider going elsewhere to buy a vehicle. More

Above and Beyond Terry Howard and Steve Bowker went above and beyond to make our buying experience easy and pleasant. Terry worked to get us the best deal possible and Terry Howard and Steve Bowker went above and beyond to make our buying experience easy and pleasant. Terry worked to get us the best deal possible and Steve stayed late to answer any questions about our vehicle. All my future purchases will be from South Point Ford!. More