Glockner Honda Toyota
Portsmouth, OH
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Purchased Toyota Highlander XLe Visiting dealership to get a RAV4 serviced and ran into Drew Howard. Drew informed me that the Toyota Rav 4 needed new shocks and struts so we had to Visiting dealership to get a RAV4 serviced and ran into Drew Howard. Drew informed me that the Toyota Rav 4 needed new shocks and struts so we had to wait for a while. I started browsing and saw the Toyota Highlander XLe and Drew explained to me the incentive package and good deals and so we decided to go ahead and purchase the vehicle on that day. There was really no pressure to buy just helpful and showed us the features. More
Great people, Great Service! This is the second vehicle, 1 new & 1 used, we have bought at Glockner Honda Toyota & I would highly recommend them, and especially our Sales Rep Kevi This is the second vehicle, 1 new & 1 used, we have bought at Glockner Honda Toyota & I would highly recommend them, and especially our Sales Rep Kevin Castle. Professional, honest, knowledgable, super friendly, down to earth, no pressure, and truly cares about helping and assisting the customer in any way possible. I can't say enough about how comfortable he makes this proces, truly a genuine person. He will definitely be my sales rep as long as he is there & I'm in the market for an automobile. Greg & Robin are very polite, friendly, & helpful too! Great People, Great Service! More
Drew Howard, very helpful salesman This review is for salesman Drew Howard, he put in a lot of effort to locate my new Ridgeline, and put together a fair deal for me. I'm usually diffic This review is for salesman Drew Howard, he put in a lot of effort to locate my new Ridgeline, and put together a fair deal for me. I'm usually difficult to satisfy on automotive deals, but in this case the first offer was more than fair. When the time comes to replace my vehicle, Drew will be the first person I consider. More
Wonderful Experience Had a great experience picking out my brand new car. This is the first brand new car that I have purchased, I had already done lots of research, so I Had a great experience picking out my brand new car. This is the first brand new car that I have purchased, I had already done lots of research, so I knew exactly what I wanted. Drew and the Sales Manager were extremely helpful and wonderful to work with. I wanted a different color than what was available on their lot. They found the exact color, exterior and interior, that I wanted. Robin was great to work with and explained the details of the extra protection plans available. After some reflection, we even went back and purchased the extra protection plans for our exterior and interior. If I/we had one suggestion it would be that customers are given the extra protection plan information before sitting down with financing, to give a little more time to mull over all the info and pricing. Ultimately is was a wonderful experience - I am in love with my new Toyota!!! :) More
Excellent customer experience We needed a vehicle to fit our family needs along with safety and style. Our salesman worked diligently to find every little feature we needed and wa We needed a vehicle to fit our family needs along with safety and style. Our salesman worked diligently to find every little feature we needed and wanted without being pushy. Drew Howard earned our trust and confidence in Glockner Toyota. Thank you, Drew! More
Attentive, but not overbearing A very pleasant sales experience. The entire sales staff was very patient and considerate so far as working with us. Knowledgeable, also. We weren' A very pleasant sales experience. The entire sales staff was very patient and considerate so far as working with us. Knowledgeable, also. We weren't sure what we wanted, but Joe and Pete worked with us to ensure we saw and drove as many vehicles as we needed. Greg worked with us on the price and extra value items to ensure we were happy. Peggy helped make the usually confusing financial part of the deal very understandable. All in all a very pleasant car-buying experience. We were also provided with the personal alone time we needed to discuss things privately, thus the "alone for more than 5 minutes" portion below. What is more important is that we never had to wait more than five minutes to discuss anything. More
All the way from Barboursville, West Virginia! This is the second straight vehicle we have purchased from Glockner Honda Toyota in Portsmouth. We live over 50 miles away, but the long drive is wor This is the second straight vehicle we have purchased from Glockner Honda Toyota in Portsmouth. We live over 50 miles away, but the long drive is worth it! I liked the stability of working with the same wonderful people from two years ago (salesman Kevin Castle and finance manager Robin Frasure). Great people, great selection, great prices. More
Super experience at Glockner! I went car shopping expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Pete Sal I went car shopping expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Pete Saltsman at Glockner Toyota took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I love and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. Very professional and courteous. I highly recommend Pete Saltsman and Glockner Honda/Toyota. More
Superb customer service Gary Dilley is an extraordinary salesman. He went above and beyond to meet our needs including staying after hours to fit our work schedules. He is a Gary Dilley is an extraordinary salesman. He went above and beyond to meet our needs including staying after hours to fit our work schedules. He is a very knowledgable salesman and is such a calming presence in what can normally be such a very stressful experience. We appreciated his patience and eagerness to help us in every way so that we could find the vehicle that fit our family perfectly. "Bravo!" to the entire team at Glockner Honda-Toyota for putting your customer first!! More
2016 Toyota Highlander BJ and Adam was great to work with during my purchase of the 2016 Toyota Highlander. I felt like I was treated like family. They were no pressure of t BJ and Adam was great to work with during my purchase of the 2016 Toyota Highlander. I felt like I was treated like family. They were no pressure of the sale and they let me test drive several vehicles before making up my mind on the purchase. I would recommend Glockner if your in the market for a vehicle.. More