Glockner Honda Toyota

2014 Honda crv I want to share my third experience dealing with Glockner Honda. The second was a 2008 Honda Ridgeline I dropped off for repairs. Glockner said it wou I want to share my third experience dealing with Glockner Honda. The second was a 2008 Honda Ridgeline I dropped off for repairs. Glockner said it would be around a week before they could get to it. Being a company owned truck the company had it picked up and repaired elsewhere. They just needed it back on the road. The first was I purchased a new 1999 Honda accord from Glockner. The only problem I have had with the car, Glockner replaced an ignition switch that was under recall. No problem. I still have that car. It has been the best car I have ever owned! Now back to my recent experience. On Nov 6 2018 I took my 2014 Honda crv in for a vibration in the transmission. 37,517 miles. Still under drive train warranty. I gave the service team my keys and went into the waiting room. The first thing I noticed was two Holy Bibles. Now to me when I see a Bible or a religious slogan around a business it means one of two things. Either the owner is very religious and likes to give glory to God, or it is there to give the appearance that they are a trustworthy, honest, won't cheat you company. After the test drive Jennifer came in and sat down beside me. She said they would do a software update, and Honda recommends a transmission flush every 30,000 miles, but I would have to pay 185 or so dollars myself. She stated that she has a Honda Pilot and has had a flush done twice on her car. Right then when she ran her con game I knew what side of those Bibles Glockner was on. I told Jennifer I would not pay for a flush and to do what Honda says to do and pay for under warranty. After my car was done I ask her what would be my next step if the update didn't fix the problem. She stated, a transmission flush that Honda wouldn't pay for. Of course after leaving I looked on Honda's web site and found this. I quote "If a vehicle is properly maintained,there is absolutely no benefit to flushing the transmission as a maintenance procedure". I then called Honda customer service and reported the scam. More

Great car buying experience I just purchased my 2nd vehicle from Glockners and it was another great car buying experience! I always receive excellent customer service & leave a h I just purchased my 2nd vehicle from Glockners and it was another great car buying experience! I always receive excellent customer service & leave a happy customer. Kevin Castle Was such a huge help & is always very friendly and knowledgeable. Glockners will always be my go to place to purchase new and used vehicles. Highly recommend!!! More

Our 2018 Highlander XLE It is always a wonderful experience working with Glockners when buying a new vehicle. There is never any pressure and always take into account what c It is always a wonderful experience working with Glockners when buying a new vehicle. There is never any pressure and always take into account what car you are looking for. They do their best to find the perfect match! We have purchased 4 vehicles from Glockners over the years. We tend to keep ours for a long period of time. If they run great, why not! Our recent purchase was a 2018 Highlander XLE. Kevin Castle was our salesman and very pleasant and easy to work with. He explains things well and always listens and answers any questions. Kevin was very thorough and more than happy to accommodate our busy schedule. Thank you, Kevin, we appreciate you and are very happy with our purchase!! More

2018 Honda Civic I have had a wonderful experience with Gary Dilley! Gary was patient with me needing to test drive every car that interested me, while helping me zer I have had a wonderful experience with Gary Dilley! Gary was patient with me needing to test drive every car that interested me, while helping me zero in on what would work best for my budget and needs. He worked hard on making sure that I walked away as a happy buyer. He has rightfully earned my trust and when it comes time for my next car, I will come back to Glockner and I will request Gary! More

Excellent Service! I was so unsure of what car to buy and Kevin helped me pick the perfect one! From the time I hit the lot to the time I drove off, I was given nothing I was so unsure of what car to buy and Kevin helped me pick the perfect one! From the time I hit the lot to the time I drove off, I was given nothing but great service. He answered all my questions and made the whole process easy. I 10/10 recommend Kevin Castle for any potential buyers looking for the right car for them. More

2019 Avalon purchase I was in Florida when I found my 2019 avalon hybrid on Glockners website. I called salesman Gary Dilley. He was vert cooperative and a pleasure to I was in Florida when I found my 2019 avalon hybrid on Glockners website. I called salesman Gary Dilley. He was vert cooperative and a pleasure to work with. I extensively studied the options listed on your website. I remember thinking. “Wow. This is the car for me.” I agreed to purchase the vehicle. After a few days I discover we could not close the deal through faxes or through the mail. I then started making plans to get to the dealership in Portsmouth. I give them a 1000 dollars to hold the vehicle for me. I arrive at the dealership on Wednesday October 24 to sign the papers. As I was looking at the vehicle I notice it did not have the weather floor mat and cargo package as stated on website in bold letters. I mention to Gary I wanted them included and showed him the statement on the website. I then went with Peggy to sign for financing and finalize the deal. After signing all the papers I get with Gary and he shows me features in the vehicle electronics. I discovered that other things were not on the vehicle as described on the website: a navigation system, heated mirrors, cooling seats and of course the weather mat package. I just want to remind you that when people buy online they cannot view and study the listing on the window. They are trusting that the listing on the website to be accurate. Someone should cross reference the two. I do want to thank you for throwing in the weather floor mats and the cargo tray Thank you Audrey McGinnis More

2018 Honda Civic Sport Awesome car. Charismatic and excellent help from Kevin Castle and Joe Rozell. Definitely recommend to potential buyers looking for the right car and w Awesome car. Charismatic and excellent help from Kevin Castle and Joe Rozell. Definitely recommend to potential buyers looking for the right car and wonderful care. More

Great Experience! I just purchased a New CRV! - Kevin Castle (salesman) was awesome! He was very knowledgeable about the car. He helped me set up my phone and showed I just purchased a New CRV! - Kevin Castle (salesman) was awesome! He was very knowledgeable about the car. He helped me set up my phone and showed me all the cool features of my new car. Kevin and Joe made the whole process EASY! More

First New Vehicle in Years Kevin Castle was great to work with and was very patient. Took a lot of time explaining features on the vehicle. Offered future assistance for the Kevin Castle was great to work with and was very patient. Took a lot of time explaining features on the vehicle. Offered future assistance for the vehicle we just bought. Peggy was very thorough when we had to deal with the financial aspect. Very pleasant and friendly. More

Quick and efficient Loved how smoothly the transaction was conducted. Was in and out quickly. Our salesman, Gary Dilley, took care of every detail and made us feel right Loved how smoothly the transaction was conducted. Was in and out quickly. Our salesman, Gary Dilley, took care of every detail and made us feel right at home. More