Global Imports BMW

Easy Buying Experience After 1 full day of looking at other type of car or last stop was Global Import Morris was great show us our options we decided not to purchase tha After 1 full day of looking at other type of car or last stop was Global Import Morris was great show us our options we decided not to purchase that day but did return the next day , Morris had the car cleaned gas up and ready to go just to sign paperwork with Finance Thank you More

The best! The best customer service with great product went from RBM Sandy Spring to Global Imports will stay with Global forever,the facility it's amazing and The best customer service with great product went from RBM Sandy Spring to Global Imports will stay with Global forever,the facility it's amazing and the process of buying the easy one I experienced for years in many cars buying. More

good car buying exprience It is a good dealership with great customer service. dale person was so patient and willing to help.In general it was a good experience. It is a good dealership with great customer service. dale person was so patient and willing to help.In general it was a good experience. More

Changed from BMW in Roswell to Global Imports I have been buying BMW's my whole life and felt recently that BMW had lost it's ways (that s is why I changed) but I have to say the sales person at G I have been buying BMW's my whole life and felt recently that BMW had lost it's ways (that s is why I changed) but I have to say the sales person at Global Imports (Thomas Rees) rectified the customer appreciation feeling back to where it needs to be and far beyond. It was a great overall buying experience and I can only recommend this dealership to anyone who wants to drive a BMW. Thank you to Global Imports! More

Best car buying experience ever! From the moment I walked in I knew this would be a different experience. I was greeted quickly and swiftly taken to meet my salesperson Morris. Morris From the moment I walked in I knew this would be a different experience. I was greeted quickly and swiftly taken to meet my salesperson Morris. Morris, was amazing. Got me a great deal on an amazing car. I would highly recommend buying your BMW here! More

Great Dealership I went to purchase a 328I coupe and was met by the salesman Lambro. He was very polite and professional. We test drove the car and I was very impres I went to purchase a 328I coupe and was met by the salesman Lambro. He was very polite and professional. We test drove the car and I was very impressed. Once we started the paperwork I had assumed that we would be there a while....the whole process only took about 45 minutes! The finance manager was also spectacular. They really did make sure that I was informed and taken care of through the whole purchasing process. This is a great dealership with high a quality staff! More

Great Service All Around For ten years I have been a customer of Global Imports BMW and I find myself committed to this dealership just as much today as I was ten years ago. I For ten years I have been a customer of Global Imports BMW and I find myself committed to this dealership just as much today as I was ten years ago. I've gotten two cars from there and everytime I've gone to Zak Reitzfeld. As nervous as I was about getting a new car, he put me at ease and helped me to find the best deal for my situation. Not only did he walk me through the whole process but he helped me with the setup and has kept in touch to make sure that everything has run smoothly. Even going above his amazing service, I recently received a happy birthday letter.... and that just simply made my day. I'm a BMW customer for life and plan on getting any car here on out with Zak. Thanks Global for always looking out for me! More

Service Sucks!!!!! My car was in for new battery. First, I had to wait for person in customer service to get off her PERSONAL cell phone to ask me if she could help me. My car was in for new battery. First, I had to wait for person in customer service to get off her PERSONAL cell phone to ask me if she could help me. My car was pulled around......while entering car I saw GREASE all over the area around my seat belt! I told someone and they took it back and had it cleaned up. Then, I realize that my automatic seat belt did not work. I informed the service advisor SEAN VILLALOBOS about it and he said it was not the dealerships fault. I told him they were working when I came in. He then informed me that he could have them take it back to service but it would take time! I was not happy and let him know about it...he then told me to have a nice day! He had informed me prior to my arrival that he would have a estimate on another repair that needed to be done on my car........... and that was not given to me!!!! I realized the next day that my daytime running lights are now not working!!!!! WOW!!!! I will take my car somewhere else so that they can get the MONEY!!! Global will be losing out on any future business from me and ALL of my friends and co-workers!!! I am telling everyone how bad the service sucks!!!! Trust me.....I know a LOT of folks that drive BMW's.....interested in BMW's......and they will not be going to Global!!!!!!! Don't go there!!!!!! I'm surprised they are still in business!!!!! More

2005 BMW X5 4.4 My first service experience with Global BMW was an extremely pleasant one considering the circumstances. I did not purchase my vehicle there, my warra My first service experience with Global BMW was an extremely pleasant one considering the circumstances. I did not purchase my vehicle there, my warranty was not back by BMW, and I was told upfront that the repair can sometimes be considered questionable by the warranty companies. Needless to say everything went smoothly, they treated me as if I had purchased my car from them, and Ryan Burke kept me informed throughout the process. I'm extremely satisfied with the outcome and I would highly recommend! More

Quality work I took my 2 BMWs for service and repair visits multiple times during the last 3 years at Global. I always get a loaner when it's available. The proble I took my 2 BMWs for service and repair visits multiple times during the last 3 years at Global. I always get a loaner when it's available. The problems were always properly identified and fixed. The last visit was for a repair on my 335is which had long crank during cold start and they replaced spark plugs, ignition coils and fuel injectors. The car now runs great after the repair. There was only one time when I had to wait half an hour to get to talk to the SA. All other visits were pleasant and smooth although neither of my bimmer was purchased here. Global imports operates in a community where the average customers are harder to please. Also there are tons of customers who drop off their cars here for service and repairs on a daily basis. I believe it's fair to say that the service department does a good job on average. More