Global Imports BMW

Best experience working this global imports BMW. From manager to salesperson amazing team. Thank you Julian Mesika was very helpful during entire buying process. Very happy. From manager to salesperson amazing team. Thank you Julian Mesika was very helpful during entire buying process. Very happy. More

Mr. Petty was very detailed, thorough, patient. He had the patience to answer each question I had. Additionally, I had to make several phone calls for information, ( to complete items on my end) each call the patience to answer each question I had. Additionally, I had to make several phone calls for information, ( to complete items on my end) each call was answered, meaning I did not have to wait on a return call. He was very thorough while going over all the features of my vehicle and stated I could call if any question or concerns. I’m very pleased. Mr. Cooper in Finance was just as attentive to my needs, not pushy and masterful at exposing with clarity best options. / Thank You More

Clear and concise communication by my client advisor led to next-day car delivery to my home. to next-day car delivery to my home. More

Great people great service. Happy to be a multi repeat buyer. Would recommend to all. Happy to be a multi repeat buyer. Would recommend to all. More

Professional and expert assistance in car purchase. Knowledgeable salesperson. He gets the highest rating possible. Knowledgeable salesperson. He gets the highest rating possible. More

I wouldn’t recommend this dealership. They add on additional warranties like Permaplate and KAHU (theft recovery) onto the the price making it $1k more. Despite the contract saying these They add on additional warranties like Permaplate and KAHU (theft recovery) onto the the price making it $1k more. Despite the contract saying these are optional services I was told that this had to be added on. I have gone to another dealership and these charges weren’t added on because it’s not required. Extremely disappointed. More

My car was delivered quickly, in perfect condition. Greg Petty did a great job getting the vehicle I wanted. Greg Petty did a great job getting the vehicle I wanted. More

The service was great. All my questions were answered concisely and my salesman was very knowledgeable. All my questions were answered concisely and my salesman was very knowledgeable. More

This is my 5th BMW purchased from Global Imports. Greg Petty is an awesome, no pressure salesman. He's easy to work with and always accommodating of my questions and time. Everyone at the dealersh Greg Petty is an awesome, no pressure salesman. He's easy to work with and always accommodating of my questions and time. Everyone at the dealership is easy to work with as well. They always have a warm welcome when you enter the store and they seem to have a good selection of inventory to choose from. The purchase process is straight forward. Will look forward to #6 in 3 years!! More

I am writing to express my frustration and disappointment with the recent service experience I had at your dealership's service center. I brought my vehicle to your center on August 27 for the service engine with the recent service experience I had at your dealership's service center. I brought my vehicle to your center on August 27 for the service engine light. Despite assurances that the issue had been addressed, I found that the problem persists, causing me both inconvenience and concern for my vehicle’s condition. I returned to your service center on October 8 to have the issue reassessed, only to be informed that I would be charged again for additional work for the same light. The problem should have been identified and resolved during the first visit. Being charged for further repairs suggests that the first service was incomplete or improperly handled. The "new" issue nearly a month later seems unlikely or planned by your business. Charging a customer to fix an issue that was supposed to be fixed on the first visit is unfair and does not reflect good business practice. As a customer, I should not bear the cost of your service center's failure to diagnose and repair the problem correctly the first time. Also during the diagnostic ,it appears that the back seat of my vehicle was unnecessarily removed, which I was not informed about prior to the service. The repair I requested was for the check engine light, and there was no indication that removing the back seat was required to perform this task. I am particularly concerned for the several reasons. The removal of the back seat does not appear to be relevant to the original issue I brought my vehicle in for, and I would like to understand why it was done. I was not notified in advance about the removal of the back seat, nor was I consulted regarding the need for this additional step. This lack of communication is unprofessional and has led to unnecessary concern and since the seat was removed without necessity, I am now worried about potential damage to the seat or related components during this process. I expect a detailed explanation of why this action was taken and why it was not communicated to me beforehand. If the removal was indeed unnecessary, I request that any costs or potential damages related to this action be addressed at no expense to me. As a loyal customer, I rely on your service center for professional and reliable work. However, this experience has led me to question the quality and transparency of your services. I hope this matter can be resolved promptly and without further complications. I look forward to your response and a swift resolution. Please contact me to discuss the next steps. More