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Global Imports BMW
Atlanta, GA
628 Reviews
Global Imports BMW is located at 550 Interstate North Parkway, Atlanta, Georgia, 30339, and sells to customers throughout the Atlanta, Georgia area. Global Imports BMW is the leading BMW dealership in Atlanta, Georgia. Our dealership provides BMW car buyers with useful information to buy a new BMW or pre-owned car in the Atlanta area. Our website provides the ability to research BMW automobiles and enables buyers to obtain the answers they need.
BMW of North America has awarded Global Imports BMW with the Center of Excellence Award for
2004 2005 2006 2007 2008 2009 & 2010!
The Center of Excellence award is reserved for those dealers who excel in brand values and customer satisfaction while achieving key business objectives related to vehicle and parts sales.
Only 21 out of 339 dealers have been recognized by BMW of North America as a Center of Excellence.
Global Imports BMW stands in this ranking by having the highest scores on the customer survey calls our customers receive after taking delivery of their new BMW or after a service visit. As proud as we are of ourselves, this wouldn't have been possible without our terrific customers.
If you're not our customer yet, we invite you to give us an opportunity to show you the Global Imports BMW difference.
We are proud sponsors of the Atlanta Ronald McDonald House.
Global Imports has community involvement in many arena's including the Susan B. Koman, Christmas House, and the Ronald McDonald Charity Event, just to name a few.
About Your Atlanta BMW Dealers - Global Imports BMW - Serving Marietta
Global Imports BMW offers quality new BMW models to our Atlanta, Marietta area customers. We know anyone looking for a new or used car, in or around Atlanta, will likely find what they want at our Georgia auto dealership. We sell new BMW vehicles, like the new BMW 3 Series, 328i, 335i, 535i, 650i, X5 and X6, as well as used cars at our Atlanta car dealership, making us a good choice as your
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Showing 628 reviews
October 09, 2015
good car buying exprience It is a good dealership with great customer service. dale person was so patient and willing to help.In general it was a good experience. It is a good dealership with great customer service. dale person was so patient and willing to help.In general it was a good experience. More
by BMW328
Employees Worked With
not disclosed
October 04, 2015
Changed from BMW in Roswell to Global Imports I have been buying BMW's my whole life and felt recently that BMW had lost it's ways (that s is why I changed) but I have to say the sales person at G I have been buying BMW's my whole life and felt recently that BMW had lost it's ways (that s is why I changed) but I have to say the sales person at Global Imports (Thomas Rees) rectified the customer appreciation feeling back to where it needs to be and far beyond. It was a great overall buying experience and I can only recommend this dealership to anyone who wants to drive a BMW. Thank you to Global Imports! More
by JuergenMaibohm
Employees Worked With
Thomas Rees, Jarred Sandler,
September 27, 2015
Best car buying experience ever! From the moment I walked in I knew this would be a different experience. I was greeted quickly and swiftly taken to meet my salesperson Morris. Morris From the moment I walked in I knew this would be a different experience. I was greeted quickly and swiftly taken to meet my salesperson Morris. Morris, was amazing. Got me a great deal on an amazing car. I would highly recommend buying your BMW here! More
by jason3111
Employees Worked With
Morris
September 01, 2015
Great Dealership I went to purchase a 328I coupe and was met by the salesman Lambro. He was very polite and professional. We test drove the car and I was very impres I went to purchase a 328I coupe and was met by the salesman Lambro. He was very polite and professional. We test drove the car and I was very impressed. Once we started the paperwork I had assumed that we would be there a while....the whole process only took about 45 minutes! The finance manager was also spectacular. They really did make sure that I was informed and taken care of through the whole purchasing process. This is a great dealership with high a quality staff! More
by Mazu4
Employees Worked With
Renee Hesse, Lambro Mitsilenskas
June 27, 2015
Great Service All Around For ten years I have been a customer of Global Imports BMW and I find myself committed to this dealership just as much today as I was ten years ago. I For ten years I have been a customer of Global Imports BMW and I find myself committed to this dealership just as much today as I was ten years ago. I've gotten two cars from there and everytime I've gone to Zak Reitzfeld. As nervous as I was about getting a new car, he put me at ease and helped me to find the best deal for my situation. Not only did he walk me through the whole process but he helped me with the setup and has kept in touch to make sure that everything has run smoothly. Even going above his amazing service, I recently received a happy birthday letter.... and that just simply made my day. I'm a BMW customer for life and plan on getting any car here on out with Zak. Thanks Global for always looking out for me! More
by ericalp22
Employees Worked With
Zak Reitzfeld
May 08, 2015
Service Sucks!!!!! My car was in for new battery. First, I had to wait for person in customer service to get off her PERSONAL cell phone to ask me if she could help me. My car was in for new battery. First, I had to wait for person in customer service to get off her PERSONAL cell phone to ask me if she could help me. My car was pulled around......while entering car I saw GREASE all over the area around my seat belt! I told someone and they took it back and had it cleaned up. Then, I realize that my automatic seat belt did not work. I informed the service advisor SEAN VILLALOBOS about it and he said it was not the dealerships fault. I told him they were working when I came in. He then informed me that he could have them take it back to service but it would take time! I was not happy and let him know about it...he then told me to have a nice day! He had informed me prior to my arrival that he would have a estimate on another repair that needed to be done on my car........... and that was not given to me!!!! I realized the next day that my daytime running lights are now not working!!!!! WOW!!!! I will take my car somewhere else so that they can get the MONEY!!! Global will be losing out on any future business from me and ALL of my friends and co-workers!!! I am telling everyone how bad the service sucks!!!! Trust me.....I know a LOT of folks that drive BMW's.....interested in BMW's......and they will not be going to Global!!!!!!! Don't go there!!!!!! I'm surprised they are still in business!!!!! More
by SIms1
Employees Worked With
Sean Villalobos
April 28, 2015
2005 BMW X5 4.4 My first service experience with Global BMW was an extremely pleasant one considering the circumstances. I did not purchase my vehicle there, my warra My first service experience with Global BMW was an extremely pleasant one considering the circumstances. I did not purchase my vehicle there, my warranty was not back by BMW, and I was told upfront that the repair can sometimes be considered questionable by the warranty companies. Needless to say everything went smoothly, they treated me as if I had purchased my car from them, and Ryan Burke kept me informed throughout the process. I'm extremely satisfied with the outcome and I would highly recommend! More
by BMWX5E53
Employees Worked With
Ryan Burke
August 14, 2014
Quality work I took my 2 BMWs for service and repair visits multiple times during the last 3 years at Global. I always get a loaner when it's available. The proble I took my 2 BMWs for service and repair visits multiple times during the last 3 years at Global. I always get a loaner when it's available. The problems were always properly identified and fixed. The last visit was for a repair on my 335is which had long crank during cold start and they replaced spark plugs, ignition coils and fuel injectors. The car now runs great after the repair. There was only one time when I had to wait half an hour to get to talk to the SA. All other visits were pleasant and smooth although neither of my bimmer was purchased here. Global imports operates in a community where the average customers are harder to please. Also there are tons of customers who drop off their cars here for service and repairs on a daily basis. I believe it's fair to say that the service department does a good job on average. More
by beibei650
Employees Worked With
Kyle McCall (great), John Kurtz (super nice)
August 03, 2014
Global Imports Service I took both my 2013 M5 and 2013 X3 for routine servicing a few months ago and while there, I mentioned to my service advisor that one of the front spe I took both my 2013 M5 and 2013 X3 for routine servicing a few months ago and while there, I mentioned to my service advisor that one of the front speakers had an sporatic, abnormal noise coming from it. A few hours later, both cars were ready. The service advisor advised me that the speaker for the M5 was on order and that I would be notified when it arrived. A month passed and I finally contacted the service department to find out the status of the part via email and got no response. After a couple more weeks, I picked up the phone and called my advisor who told me that he needed to research the status of the part and would call me back in a few minutes, but didn't. After a couple more weeks I called again and he told me that the part had arrived and proceeded to schedule another service appointment. On the day of the appointment I was given a loaner and sent on my way by another service advisor. When asked about my usual service advisor, I was given the explanation that he only addresses minor issues. A few hours later I returned to the dealership to pick up my car and I was told that the lead mechanic was diagnosing the issue with the speaker??????????? I responded with "thought the issue was already diagnosed and the speaker was going to be replaced. Long story short, contrary to what I was told, the part was never ordered. After speaking to the service customer experiance manager, I was told that the service advisor "screwed up" and the part was never ordered and since 2 months had passed, we needed to start over. I responded that I had already came into the dealership twice for the same problem and the customer experiance mananger tried to minimize the poor service by telling me that I didn't have to drive that far for the visit. DO NOT TAKE YOUR CAR HERE IF YOU VALUE YOUR TIME AND GOOD CUSTOMER SERVICE. More
by parhamm84
Employees Worked With
Brandon Doyle, Tyler Thompson
May 05, 2014
My BMW Service Place This is the best service center I have been to yet. I travel a lot and get service from all over the country. I live in Atlanta and have had nothing b This is the best service center I have been to yet. I travel a lot and get service from all over the country. I live in Atlanta and have had nothing but great experiences from Global Imports. I have worked with several service people at this dealership all have been friendly and accommodating. I will keep coming here when I am in town. More
by MattLonergan
Employees Worked With
Jason Wyche
