Global Imports BMW
Atlanta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Fantastic experience Everything about my purchase was textbook. Browsed the online catalog until I found what I wanted. Emailed Jonathan Lankford (awesome guy, btw) and to Everything about my purchase was textbook. Browsed the online catalog until I found what I wanted. Emailed Jonathan Lankford (awesome guy, btw) and told him I was interested and he immediately got the ball rolling. We worked out a few details and a few hours later I was sitting in the showroom filling out paperwork. It absolutely could not have gone easier. Absolutely beautiful showroom which is nice but the people are what makes the business and these folks have it going on. More
Great Customer Service Will Pickney is the best sales person very polite and very helpful and very knowledgeable and I will definitely recommend people to him. I'm very plea Will Pickney is the best sales person very polite and very helpful and very knowledgeable and I will definitely recommend people to him. I'm very pleased More
Return Customer Times 3 I recently purchased a 2016 X5 from Global Imports. It's the third car I've bought from this dealership. In each case, I would rate the experience I recently purchased a 2016 X5 from Global Imports. It's the third car I've bought from this dealership. In each case, I would rate the experience as a 10 out of 10. The salesman was professional and extremely helpful in selecting the vehicle and its options. I have not had to deal much with the service department due to the high reliability of the vehicles, but my limited experiences were 10 out of 10. The facility is modern, clean, and welcoming. The waiting areas are comfortable and there are ample refreshments. The new aspect of this purchase was the presence of a BMW Genius. He led me through the process of setting up the electronics and other aspects of the vehicle. I would recommend this dealership to anyone including my best friends. More
Fantastic. Professional,knowledgeable, polite, respectful. The entire process was one of the best buying experiences that I have ever had when purchasing a vehicle. From the first phone inquiry to the completi The entire process was one of the best buying experiences that I have ever had when purchasing a vehicle. From the first phone inquiry to the completion of the process. No games, just straightforward honest discussions about the vehicle I was interested in purchasing. Every promise made was kept and every step was professional.. More
Awesome experience! We found a car online by linking to the dealer through cars.com. We contacted the dealer and was in turn contacted by Matt from the dealership. He se We found a car online by linking to the dealer through cars.com. We contacted the dealer and was in turn contacted by Matt from the dealership. He sent us all a required information, we set up an appointment to go pick up the car when it was ready. Matt had excellent communication with us throughout the purchase process. Once we arrived at the dealership were probably greeted he handled everything professionally and friendly. The car was exactly what we expected. It had been perfectly recondition. We couldn't be happier with the entire experience, our sales person, and the dealership. Manager was also very friendly and professional. We would highly recommend this dealership anyone looking to purchase a vehicle. More
car buying experience My car buying experience with Clint was phenomenal. He was honest, professional, and to the point. Rene was awesome as well. I don't plan on shopping My car buying experience with Clint was phenomenal. He was honest, professional, and to the point. Rene was awesome as well. I don't plan on shopping anywhere else. More
Great!! My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. N My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a four month period after I made an initial inquiry about a vehicle. When I was ready to purchase he beat every other offer I received. I highly recommend Global Imports. More
Love my X5 I love my new X5! My salesman took the time to explain all of the benefits and the GM was very helpful in making my decision. I also apprecaite the fa I love my new X5! My salesman took the time to explain all of the benefits and the GM was very helpful in making my decision. I also apprecaite the fast and friendly service department staff taking care of my BMW's over the last 3 years. I'd never consider going anywhere else for sales or service. More
Service Visit Service department is beautiful and was an easy process. I was greeted by a nice young lady and then given my loaner car very soon afterwards. Appoin Service department is beautiful and was an easy process. I was greeted by a nice young lady and then given my loaner car very soon afterwards. Appointment was scheduled as requested and communication has always been important as you can imagine which they have done a very good job with me always. Thank you Global Imports BMW for the service you have provided over the years! More
Poor customer service in sales Bought a used Mini with my son. We were treated reasonably well during that visit, although my wife inquired about test driving an X1, and was virtual Bought a used Mini with my son. We were treated reasonably well during that visit, although my wife inquired about test driving an X1, and was virtually ignored by Kunal Bramhecha, the sales rep. Indeed we were left to just sit for 30-45 minutes with no interaction while we waited for a business manager to finish the deal. A month later, we get a rather terse voice mail implying we were holding up the tag registration process because we had not brought the vehicle in for emissions testing. First anyone had heard of it on our end, while a Mr. Du Bois, (manager) stated that Kunal had been in contact with our son, (he had not), and our son just did not show up for the check. Upon two conversations with two other managers, we were treated as if the lie did not matter, no apology offered, no real concern over customer service at all. Contrast that with our experience at United BMW Roswell, where we purchased a new 328i, and were treated very professionally and very kindly by Vinith Victor. Should I purchase another BMW in the future, it will be at United BMW of Roswell, and Global Imports will not see me again. More