Global Imports BMW

I spent three months waiting on a special order G80 M3 and was told that it could be purchased under my company through out the entire process all financing had been approved until the vehicle reached the and was told that it could be purchased under my company through out the entire process all financing had been approved until the vehicle reached the dealership and I requested a final invoice and interest rate because I live in DC and was going to fly in and pick it up, then everything went silent for 4 days. After demanding to speak with someone I finally was told that I could not purchase solely under my company I had to lease the vehicle if I didn't want it to reflect on my personal credit. I was then told by the business manager that if I didn't want to buy the car with these newly created terms they have six people on a waiting list, as if I was inconveniencing them, this was a textbook bate and switch. I have purchased multiple vehicles under my company, this was the dumbest lie a dealership has ever told me. Apparently after reading other reviews I should have been working with Andrej instead of Mladen. My first and last experience trying to buy a BMW they made it so easy to stick with AMG!!!! More

Peter and Jerrill did a fantastic job with repairing my convertible top. They were attentive and keep me posted about the progress., Thank you! Great job! convertible top. They were attentive and keep me posted about the progress., Thank you! Great job! More

Great buying experience. Everyone I dealt with in the process was friendly and professional. process was friendly and professional. More

They were friendly and attentive to my needs. The process was very easy. was very easy. More

Charles Reed my sales rep was very helpful Global gave me a good deal on my X3 M40ilease - A plus experience. I nearly switched to a different brand, but old x x3 M40i was solid for 3 years, so they pu me a good deal on my X3 M40ilease - A plus experience. I nearly switched to a different brand, but old x x3 M40i was solid for 3 years, so they put an offer I couldn't say no! More

Perfect service and very efficient friendly assistance from Chandra Kent .there was no real waiting time.had warm lunch and we were on our way Recommend this dealership! from Chandra Kent .there was no real waiting time.had warm lunch and we were on our way Recommend this dealership! More

You want the best in service? Come here. Omid is the absolute best and he goes so far above and beyond what is necessary it is ridiculous. Everyone should learn from him how to interact with others. absolute best and he goes so far above and beyond what is necessary it is ridiculous. Everyone should learn from him how to interact with others. More

This dealership has Very friendly, efficient and professional staff. The whole process was seemless from trade in to financing new vehicle. Big thank you to all. professional staff. The whole process was seemless from trade in to financing new vehicle. Big thank you to all. More

I obtained my BMW 530e in November 2019. At the time, I requested a lease (I have leased countless vehicles over time, including 3 prior BMWs). I was provided a "lease agreement", which the dealership refe requested a lease (I have leased countless vehicles over time, including 3 prior BMWs). I was provided a "lease agreement", which the dealership referred to as BMW Owner's Choice. I was told that this is how you lease a vehicle in Georgia. I didn't think twice. 2.5 years later I went to register the vehicle in another state. That state would not register the vehicle due to the conflict of (i) my name on the title and (ii) the lease structure of the financing agreement. Even if they could register the vehicle, it would have required a full tax payment on the leased vehicle despite only 6 months less on the lease (since my name was on the title). Apparently BMW created this structure to circumvent leasing laws in Georgia, yet neither BMW Financial Services nor Global Imports BMW provided any DISCLOSURES around the implications of this, including the challenges with registering the vehicle in another state. I received zero response from the dealership after 7 phone calls. Always promises of return calls, and nothing. They then responded to my BBB complaint with my personally identifiable information, which is absolutely terrible business practice. Stay far away!! More