Global Auto Mall

I had bought a 2010 Hyundai Elantra Touring, from Global Auto Mall, in October of 2009. In April, of this year, my car got partially flooded. I took the car to them for an electrical diagnostic. It turne Auto Mall, in October of 2009. In April, of this year, my car got partially flooded. I took the car to them for an electrical diagnostic. It turned out that the wiring harness and various sensors had to be replaced. I had the good fortunate of having as my customer service rep Debbie Skelton. She worked with the mechanic and the insurance adjuster, to get all issues resolved so that my car could be properly repaired. She handled herself in a very professional and friendly manner throughout the whole process. She got my questions answered promptly. She helped make the whole ordeal bearable. She truly acted as a customer's representative. When I came to pickup the car, she handled my paperwork in a timely fashion. She also introduced me to the mechanic, who worked on my car. The mechanic, Vito, made sure that everything was working properly before I left. I'm so grateful to Debbie and Vito for their hard work. More

We had a pleasant experience at Global Auto Mall. Everyone was very personable and they didn't hawk you or pressure you. We liked that.....it gave us a chance to look around and make decisions we pr Everyone was very personable and they didn't hawk you or pressure you. We liked that.....it gave us a chance to look around and make decisions we probably wouldn't be able to make if we had someone close by hawking us. We dealt with Francisco and Rich B. We were there a long time waiting for paperwork after the decisions were made and they made it tolerable! They were still so pleasant even late at night. They must have been exhausted. I know I was....and I was only there for about 4 hrs. They were there all day! They really made us feel special. I would definately recommend Global to anyone looking to buy a new car. Oh and by the way.....I LOVE MY NEW HYUNDIA SANTA FE!!! More

Horrible dealership. I went there with an appointment to see Ashley and I was greeted by someone else. Never even got to see her. I was made false promises and given false hope leading me to believe I was see Ashley and I was greeted by someone else. Never even got to see her. I was made false promises and given false hope leading me to believe I was gonna meet with finance people who were (as I was told on the phone) "willing to help me." Nobody helped me with ANYTHING. I was told to come back when I have $3,000 or a co-signer and that it will be the same where ever I go. Liars. I have since gone to Sansone Auto in Avenel in front of Rahway Prison and am now the very proud owner of a Hyundai Elantra 2008. They actually went the extra mile and took the time out to help me. So thanks for absolutely nothing. I will tell everyone I know NOT to come here. More

The consistent great service I receive from global Hyundai, especially with Greg Terracciano, gives me comfort in leaving my car for service. I have realized they care about the customer, and will go Hyundai, especially with Greg Terracciano, gives me comfort in leaving my car for service. I have realized they care about the customer, and will go to great lengths to make sure that the customer is satisfied. I definitely recommend this place, and ask for Greg - he will treat you right. More

Superior and excellent service by far. The best of the best crew I have dealt with in servicing all my Mitsubishi cars. Price is reasonable best crew I have dealt with in servicing all my Mitsubishi cars. Price is reasonable More

If you want friendly, professional service from a dealer and service department that values your time and money, this is the place to come. They handled my Airbag Light problem quickly and with in the time and service department that values your time and money, this is the place to come. They handled my Airbag Light problem quickly and with in the time they told me it would take. They even have free coffee while you wait in a plesant area for the work to be completed. I worked with Debbie, she set the tone for the whole experience. If I could give her and Global Auto Mall a 10 I would, they are that good. Oh yes I can do that when I get the survey from Hyundai. Everyone I spoke to made me feel like a valued customer. When I am looking to replace my car I know where I will come, Global Auto Mall. More

I just wanted to let you know that James and Roosevelt are top notch. I can’t even begin to tell you how fantastic it made me feel to know the Roosevelt came in on a scheduled day off to complete my Chev are top notch. I can’t even begin to tell you how fantastic it made me feel to know the Roosevelt came in on a scheduled day off to complete my Chevy Suburban (which is my baby). I know whenever he touches my truck the end results are always amazing. James is extremely accommodating and always courteous and goes out of his way to make me happy. Once again thanks to all for another great service visit. I have told James but please extend my gratitude for their hard work. More

Regarding my recent service interval, I am very pleased with the consideration I received from Greg Terracciano and treatment from the entire Service Department staff. I wish I could say the same for the S with the consideration I received from Greg Terracciano and treatment from the entire Service Department staff. I wish I could say the same for the Sales Department. When my husband and I walked into your dealership, we were expecting to lease our Grand Cherokee Laredo for the $268/month rate that we still see in your ads. Instead, we ended up with a $415/month lease rate even after putting a respectable amount of money down. I also want to make known that we should have qualified for the Chrysler loyalty discount after having purchased a Plymouth Voyager LE mini-van and leased a Dodge Caravan in the past, but I believe these factors were compltely ingnored. Bottom Line: I am very pleased with the Service Department personnel, but very displeased with Sales as I feel as though I have been cheated each month when another lease payment is due. Sincerely, Evelyn Towne More

My previous experience with the service department (about two years ago) was not the best. Greg changed all that. He was nice, courteous, helpful and above all provided a positive customer experience. It's b two years ago) was not the best. Greg changed all that. He was nice, courteous, helpful and above all provided a positive customer experience. It's because of him that I would come back. Thank you Greg for a great experience! More

I was in need of a new car and a friend recommended I go to Global. I went, I saw, I bought! The place was so clean and everyone I came in contact with was so friendly. Ryan Yoon, the salesman, was knowl to Global. I went, I saw, I bought! The place was so clean and everyone I came in contact with was so friendly. Ryan Yoon, the salesman, was knowledgeable, patient, & helpful. I drove out of the dealership with a Kia Soul, which I already love driving -- a comfortable & sturdy car in a beautiful dune color. I would recommend North Plainfield Global to anyone looking to purchase a car. More