Glenwood Springs Volkswagen

Above and beyond customer service Was travelling through town on my way to Moab from the front range when I stopped for a break and my car wouldn't re-start and was clearly having weir Was travelling through town on my way to Moab from the front range when I stopped for a break and my car wouldn't re-start and was clearly having weird electrical issues (2016 VW GLI). Tyler from the dealership drove in his own car to me to check things out, and even brought a new battery for my key fob. He ran a couple of tests and determined the car needed to be towed to the dealership. Once there, they quickly identified a freak weather-related ice/snow damaged wire. They fixed it and sent me on my way. Tyler went above and beyond by personally investing his time, expertise and his own gas! More

Airbag error Chris was very thorough investigating the challenges of the Airbag error. Tyler, clean cut, looked at me when he spoke, explained his thoughts and wal Chris was very thorough investigating the challenges of the Airbag error. Tyler, clean cut, looked at me when he spoke, explained his thoughts and walked with me to the car to view the problem. He took it into the shop and came out within 15 minutes. He put it on the computer, cleaning up the error as well as other errors that were behind the scene. He brought my car back out, explained what he did and how the error occurs and sent me on my way. Oh yeah, No Charge!! It was wonderful. More

Love this dealership and my new GTI! Chris Hamlin, the manager of the used car lot, is a wonderful guy - super caring and accommodating. Rob, one of the salesman, was so friendly, persona Chris Hamlin, the manager of the used car lot, is a wonderful guy - super caring and accommodating. Rob, one of the salesman, was so friendly, personable and knowledgeable. I’m so grateful to have worked with these guys! The process was fast and simple and all my questions were always answered. I absolutely love the new GTI they helped me get into, thanks again! More

The best in the Rockies The entire sales process was informative, efficient and completely aimed at satisfying the buyer. At every turn the folks we worked with addressed any The entire sales process was informative, efficient and completely aimed at satisfying the buyer. At every turn the folks we worked with addressed any concerns offering the very best advice to fulfill our expectations and provide the most proper auto fit. We stepped into the VW Golf and set out on a jaunt of 1,500 miles that could be described as the most pleasant, comfortable long distance first date ever. Satisfaction guaranteed! More

Harley’s review , The service team at Elk Mountain Motors in Glenwood Springs are the best. They stand by their work and they have never let me down. Very frien , The service team at Elk Mountain Motors in Glenwood Springs are the best. They stand by their work and they have never let me down. Very friendly staff. I highly recommend paying them a visit. More

Service Chris and his team make getting your car serviced easy. They do a great job. Tyler was great as well, he was the one that did my oil change Chris and his team make getting your car serviced easy. They do a great job. Tyler was great as well, he was the one that did my oil change More

Service Dept Tyler went above and beyond and really took his time to answer all my questions. I highly recommend him getting a raise :-) He is incredibly format Tyler went above and beyond and really took his time to answer all my questions. I highly recommend him getting a raise :-) He is incredibly formative More

Great Service! I have used this dealership several times for service on my Jetta. I am not savvy with cars and the VW service department has made visiting them a cal I have used this dealership several times for service on my Jetta. I am not savvy with cars and the VW service department has made visiting them a calming and relaxing experience for me every time. Every step has been exceptionally easy, they are always quick to get me in and are great at communicating what needs to be done and the appropriate costs. I look forward to returning the next time my car needs to be serviced! More

Above and Beyond! Let me tell you. Tyler Glatting and his assistant (so sorry I forgot his name) in the service department went absolutely above and beyond. I’ve never Let me tell you. Tyler Glatting and his assistant (so sorry I forgot his name) in the service department went absolutely above and beyond. I’ve never had better service in the whole nation! (I’ve had all my checkups and this simple service that could have saved us was never done by my local dealership) We’re from Grand Junction and we were on our way back when my whole car started shaking and all the service lights came on. I was one panicked momma with a 5 year old in the backseat. These guys came out as soon as I pulled in, took it in, diagnosed it, totally relieved me. Tyler’s assistant talked with us, literally brought my son some apple juice and even gave him a sweet VW hot wheels car! The parts department didn’t have the parts I needed and Tyler called several parts stores and literally went through cars they had on the lot to try to find a part to get us home bc he actually cared about us and didn’t want us to be or become stranded. You just don’t see service like this anymore. I’m forever grateful and will definitely be making the trip to glenwood for any service I need from now on. If you see this, thank you Tyler and his assistant, I’m so grateful for both of you! More

Amazing service! From the second I walked in everything was easy. The customer service was excellent and the buying process was transparent and easy. I think the the d From the second I walked in everything was easy. The customer service was excellent and the buying process was transparent and easy. I think the the dealership runs smoothly because management is so good. The GM has a ton of experience and is great to work with. I’d recommend buying a VW or Audi from Glenwood VW to anyone in Colorado and beyond! More