Glenwood Springs Volkswagen

Excellent experience at Glenwood Springs Audi I leased my Audi SQ5 in 2015 and then bought it out. I dealt with Rob Stokvis who is a wonderful sales person. He has taken care of my needs in every I leased my Audi SQ5 in 2015 and then bought it out. I dealt with Rob Stokvis who is a wonderful sales person. He has taken care of my needs in every way. It has been my pleasure to deal with him. Also the service department has done good work and I am happy with that. I would definitely lease or buy another Audi from Rob Stokvis. Good job to all at Glenwood Springs Audi. More

Knowledgeable and no pressure Our experience with Glenwood Springs VW was great. We realized how knowledgeable our sales representative, Cherly Kisow, was when we went to other dea Our experience with Glenwood Springs VW was great. We realized how knowledgeable our sales representative, Cherly Kisow, was when we went to other dealerships. She knows her car and is an excellent salesperson. She answered every questions we had and put no pressure on us. We felt like we got a good deal and we love the car. More

Awesome car, Bought a great hard-to-find car/trim (2018 Tiguan SEL Premium) at a good price. Cheryl was courteous, knowledgeable and friendly throughout. Highly re Bought a great hard-to-find car/trim (2018 Tiguan SEL Premium) at a good price. Cheryl was courteous, knowledgeable and friendly throughout. Highly recommend her! There were some troubles with the 3rd party shipper as I purchased the vehicle out of state, but the dealership worked with me to resolve the issue and took accountability. Thank you Glenwood Springs. More

New Tiguan We visited VW to do service on our 2014 golf, we had the intention to look at the new Tiguan because we needed more space. Cheryl was awesome and let We visited VW to do service on our 2014 golf, we had the intention to look at the new Tiguan because we needed more space. Cheryl was awesome and let us test drive it, we really liked it. VW helped us with a fast and efficient trade from our golf to the new Tiguan and we are really happy with the trade! More

they always take care of me they are smart and courteous and friendly and do the work in a timely fashion and I like returning there it is an overall good experience they are smart and courteous and friendly and do the work in a timely fashion and I like returning there it is an overall good experience More

Out of state purchase. I travelled from Michigan to pick up a 2017 Golf Alltrack with manual transmission. The dealership helped cover my travel costs which was greatly a I travelled from Michigan to pick up a 2017 Golf Alltrack with manual transmission. The dealership helped cover my travel costs which was greatly appreciated. My sales person was Cheryl Kisow. She did an excellent job of having all the paperwork ready for my arrival. She was thoroughly familiar with all of the features of the vehicle and did a great job explaining them. She has also been extremely helpful in working through a plate transfer from another VW that we are selling back to VW. More

Excellent first purchase We bought our Alltrack SEL from Glenwood VW and had a great first experience and purchase with them. Brad was our salesman and was helpful with test d We bought our Alltrack SEL from Glenwood VW and had a great first experience and purchase with them. Brad was our salesman and was helpful with test drives and the sales process. We walked away with the car we wanted and a great price/deal. More

Exceptional Customer Service Chris Truax and his staff have been amazing! I purchased a Volkswagen from a private party a year ago and every time I have taken it to them for servi Chris Truax and his staff have been amazing! I purchased a Volkswagen from a private party a year ago and every time I have taken it to them for service or repair they have gone above and beyond! My car is in better shape then when I bought it, and I owe it to them! They have the integrity you look for in a dealership! I would not take my car to anyone else! More

Outstanding Customer Service Let me start out by saying I didn't buy my car at this dealership, however given how well their service department has treated me over the past couple Let me start out by saying I didn't buy my car at this dealership, however given how well their service department has treated me over the past couple years, I wish I had. Glenwood Springs VW has done all of the scheduled maintenance for my '15 VW Golf and, though it was a very well-built car to begin with, I have put a lot of miles on my car and these guys have gone above and beyond to keep it running like new. Everyone I've interacted with, from service reps to courtesy shuttle driver, has been exceptional and made me feel like a valued customer. My visit today was no exception. I called this morning for an oil change and to have them check out an electrical problem. They were able to get me in within two hours. Within a few minutes of getting my car into the shop, they had diagnosed and fixed the electrical problem (no charge!!) and, after an oil change and (complimentary) car wash, got me back on the road (Thanks, Tyler and Derek!). Best of all, it didn't cost me an arm and a leg. I've always been skeptical about getting service done at a dealer because of the cost, however given how honest and reasonable these guys have been, I'll be getting all of my service done here for as long as I own my VW (hopefully a long, long time!). More

Exceptional Service! Chris and Tyler you amazing Me, my 11 month old baby and my 11 years old son visited the Glenwood Springs Volkswagen dealership in the afternoon of August 15 for an oil change. A Me, my 11 month old baby and my 11 years old son visited the Glenwood Springs Volkswagen dealership in the afternoon of August 15 for an oil change. All was smooth as always, everything explained to me on what they did with my VW JETTA. Aside from that they also have my car wash and cleaned so I was very happy with my appointment. As we were about to depart the dealership, I have trouble starting my car - which was a my problem even before I visited the dealership. This is where outside the box exceptional service comes to works. Four crew from VW came to our rescue as soon as they saw me struggling. I explained to them about my situation and they did everything to help us out. Unfortunately, we couldn't get the ignition to switch on. TYLER AND CHRIS -man you guys are awesome- not only they help me out with this situation but offered me a loaner car so I can go home safely with my kids. I was so relieved and happy. Me and my kids (11 years old boy and 11 months old baby, with child sit and not to mention tons of groceries) are not going to take the bus, and when I say bus I mean multiple bus from Glenwood Springs to Aspen because of the help they provided. Thank you for taking care of us. You guys are the best! More