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Glenn Polk Ford

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
52 Reviews
For over 30 years, Glenn Polk Ford in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new Ford models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, RAM, and Fiat nearby. Call Glenn Polk Ford in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
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4320 N I-35

Gainesville, TX

76240

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Showing 52 reviews

December 18, 2025

Friendly staff made the purchase of my new truck fast and easy. Only downside was the nearly 8 hour drive there. More

by josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Bauwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Glenn Polk Ford responded

Thank you, Josh. That is a long haul, and it means a lot that you chose to make the drive to see us. I am glad our team made the process smooth and respectful of your time, and I really appreciate you calling out Harry. We are blessed to have people like him who take great care of customers. Enjoy that new truck, and thank you for trusting us with such a big decision. Merry Christmas.

December 18, 2025

Great service, clean business, kind and helpful employees! Would definitely return for any of my future car purchases! More

by mattisynpowell15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I am glad you felt welcomed and taken care of, and that the experience stood out from the service to the overall environment. Paul Longoria does a great job looking after people, and I appreciate you recognizing him and the rest of the team. We are grateful for your trust and would love to take care of you again whenever the time comes. Merry Christmas.

December 16, 2025

Vehicle work completed on time and for price as promised. Also helped with picking up the truck. More

by David.sheppard62
Recommend Dealer
Yes
Employees Worked With
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Glenn Polk Ford responded

Thank you, David. I’m glad to hear everything was completed on time and exactly as promised. Justin does a great job taking care of people, and I appreciate you recognizing his help, including making pickup easy. We’re grateful for the trust you placed in us and appreciate you sharing your experience. Merry Christmas.

December 16, 2025

Tim Miller and Paul Longoria were great salesmen. The finance department worked hard to make sure I got approved. More

by TAZ7909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear Tim Miller and Paul Longoria took great care of you throughout the sales process, and I appreciate you recognizing the extra effort from our finance team as well. We’ve got a strong group of people here, and it means a lot to know they helped make it happen for you. Grateful for your trust and your business. Merry Christmas.

December 14, 2025

Great dealership. Very friendly and to the point on getting the job done quickly and efficiently. More

by Cpope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team was friendly, straightforward, and focused on getting things done efficiently. That balance matters to us, and I appreciate you taking the time to leave the feedback.

December 12, 2025

Did a great job with my service and got my truck done in under a day even though it was a large service. Always service with them, always nice and accommodating More

by adal51182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad our service team was able to turn around a big repair that quickly and still take good care of you along the way. We really appreciate you continuing to trust us with your truck, and it means a lot to hear you feel well taken care of each time you’re here. From our family to yours, thank you. Merry Christmas.

December 11, 2025

Great service experience, everyone was pleasant and easy to work with. Would recommend to anyone. More

by reidy416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear your service experience went smoothly and that the team made everything easy. We appreciate the recommendation and your support. Hope we get the chance to help you again down the road.

December 11, 2025

Can’t say enough good things about Glen Polk Ford! I walked in explained my situation with clear detail of what I wanted to achieve , entire dealership from sales to financing was seamless and crystal More

by shannonhester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Maughmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Dec 11, 2025 -

Glenn Polk Ford responded

Thank you, Shannon. I really appreciate you sharing this. I’m glad JD and the rest of the team were able to make everything clear and straightforward for you. That kind of honesty and ease is exactly what we want people to feel when they walk through our doors. It means a lot to know we earned your trust and that you’d recommend us to your family and friends. Grateful to have you with us, and we’ll be ready to help again whenever the time comes.

December 11, 2025

Excellent service. Very reasonable and honest. I love that they are willing to come down to Sangercand pick my truck up More

by jpjensen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2025 -

Glenn Polk Ford responded

Thank you for sharing this. I’m glad to hear our team took such good care of you and made the process easy. We’re always happy to help, and being able to pick up your truck in Sanger is just one of the ways we try to make life simpler for our customers. Really appreciate your trust in us.

December 09, 2025

Glenn Polk Ford is another great example of this super family of family run and family oriented dealerships. The purchasing of my special order Mustang was an easy, painless experience that has carried o More

by Randy Landers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
Justin Crisp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Polk
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Dec 09, 2025 -

Glenn Polk Ford responded

Thank you for sharing this, Randy, and thank you for everything you do for the Polks as well. I love hearing that your Mustang purchase and ongoing service experience have both been smooth and enjoyable. Justin does a fantastic job taking care of our guests, and I’ll be sure to pass along your kind words to him and the team. We’re grateful you choose us and look forward to helping you keep that Mustang in top shape for a long time.

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