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Glenn Chrysler Dodge Jeep Ram
Crestwood, KY
368 Reviews
Glenn Chrysler Dodge Jeep Ram is proud to be Louisville's newest (and now largest volume!) Chrysler Dodge Jeep Ram dealership!
We are your #1 source for new and used vehicles, vehicle service and parts! Call, click or stop by our dealership in Crestwood, KY today!
Interested in selling your vehicle? Glenn makes selling your vehicle easy. With our 15 minute appraisal, you can walk away with a check for your vehicle today.
Need maintenance or repairs to your vehicle? Glenn has a full automotive maintenance and repair facility with state of the art technology and factory trained technicians.
Glenn CDJR is a one stop shop for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 368 reviews
February 12, 2023
I used to like- even referred a friend who bought a car there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is gravely understaffed.. my vehicle was there for over 2 months. From what I was told a huge part of the repair delay was related to warranty approval delays… the mechanic had to spend literally hours on the phone on hold and then waiting for approval. I also tried to contact Chrysler related to concerns or to get resolution- also to No avail… The delays in the repair caused quite a bit of inconvenience and frustration. Sadly to the point that I will not take my car there again, nor will I buy my next van(Pacifica) there, nor will I refer anyone- I’m not just disappointed with Glen- I’m very disturbed by the amount of time Chrysler takes to honor/approve warranty work. I WILL not consider a Chrysler/Dodge/Jeep in the future. And my experience at Glen most recently has been nefarious to the point that I can’t return there for service. More
by TS
Verified Customer
February 11, 2023
I received very good customer service. My oil change was scheduled and I was told it would take an hour and an half. My car was serviced right on time. My oil change was scheduled and I was told it would take an hour and an half. My car was serviced right on time. More
by Tricia Williams
Employees Worked With
Other Employees :
Nick Craig
February 11, 2023
They was willing to find the best quality of what I wanted at the rate my loan would allow. wanted at the rate my loan would allow. More
by Juney4407
February 11, 2023
Great easy to deal with staff. I wasn't sure what I wanted and the salesman helped me figure out what was best for me. I wasn't sure what I wanted and the salesman helped me figure out what was best for me. More
by fuzznoid
February 11, 2023
This was a first time “virtual” buying experience for me and I must say it was pleasant. Everything from negotiations and loan application to delivery of my new car; all online and all so convenient. Things and I must say it was pleasant. Everything from negotiations and loan application to delivery of my new car; all online and all so convenient. Things I was not impressed with? Impressive turn around time on texting too (I made it clear I would not negotiate any other way and they obliged). Things I wasn’t impressed with? The car was not detailed, as you might expect a brand new car to be. There was mud on the interior door, steering wheel and plastic trim. The windows were excessively dirty and spotted. Other than that, I have no complaints and was satisfied with my buying experience. More
by brandytb
Employees Worked With
Other Employees :
The delivery driver of my new car was simply superb. He was friendly, well mannered and promptly completed our paperwork with me.
February 11, 2023
Excellent sales staff. Pleasant buying experience with no wasted time or run around. Would highly recommend buying a vehicle from them. Pleasant buying experience with no wasted time or run around. Would highly recommend buying a vehicle from them. More
by bustlem1
Employees Worked With
February 10, 2023
Got there early for my oil change appointment and walked down the block for breakfast. Truck was ready when i got back. down the block for breakfast. Truck was ready when i got back. More
by bking13
February 10, 2023
The team kept me informed about the progress of my vehicle, and gave me adequate information which enabled me to make concrete decisions. I was treated with respect. vehicle, and gave me adequate information which enabled me to make concrete decisions. I was treated with respect. More
by Catiejeep0
February 10, 2023
Service Department is the best around compared to other local CDJR dealer. Friendly service staff and sales department. Have used service department for my family vehicles and needs. Charmaine, Zach, Chris local CDJR dealer. Friendly service staff and sales department. Have used service department for my family vehicles and needs. Charmaine, Zach, Chris, Chris are awesome. More
by zboyatt
February 09, 2023
Upfront and pleasant experience made buying a used vehicle hassle-free. Quick prep on purchased vehicle. vehicle hassle-free. Quick prep on purchased vehicle. More
by Rwpsyd
Employees Worked With
