Glenn Auto Mall Pre-Owned

Customer Service at its best My husband and I had in our mind the car we wanted, although not in stock at the time, our salesman Brett Zurcher found us that car and made it happen My husband and I had in our mind the car we wanted, although not in stock at the time, our salesman Brett Zurcher found us that car and made it happen for us! We live in London, KY and there are dealers down here, but the service we received from Glenn Auto Mall surpassed them ALL. I would highly recommend this dealership whether your buying a new or used vehicle because if they don't have what you want they'll find someone who does. Thank you from the Rice family! More

Earned my trust. I will definitely be a repeat customer Brett was a great person to work with. He was very down to earth and honest. Not pushy in any way, which from my experience is hard to find in car sal Brett was a great person to work with. He was very down to earth and honest. Not pushy in any way, which from my experience is hard to find in car salesman. He told me everything I needed to know about the car and worked with all my demands without seeming annoyed. I knew what I wanted when I walked in and wasn't going to leave without it! Lol one of the things that really sold me on coming back for my next purchase AND recommending him is that he never gave me false hope or tried to sell me a cheap car. I have bad credit and every other place would always say things they could not follow through with or try to convince me that I wanted a cheap compact car. I eventually bought a nice certified 2011 sonata and couldn't be happier! It's safe, great on gas mileage and dependable with its warranty. Brett even gave me his own personal adapter for my iPod to hook up to my USB port out of his own car! Now that's personal service :) He has earned a customer for life. More

Brett was great! Brett was great to work with. He was prompt, courteous, and easy to work with. Couldn't have asked for a better experience. I highly recommend working Brett was great to work with. He was prompt, courteous, and easy to work with. Couldn't have asked for a better experience. I highly recommend working with him on purchasing a vehicle. More

The dealer is great to work with. She is patient and try her best for her customers. I strongly recommend this lady if you go to Glenn Auto Mall to find a car her best for her customers. I strongly recommend this lady if you go to Glenn Auto Mall to find a car More

This is the third car I have purchased at Glenn Auto Mall. The people are friendly and seem to always have a good selection of cars to choose from. I have also been very happy with the service departmen Mall. The people are friendly and seem to always have a good selection of cars to choose from. I have also been very happy with the service department and plan on having all of my work done by them. More

Bought Used Infiniti From Glenn Auto Mall I saw a slightly used Infiniti on Autotrader that was at this dealership. I had been looking for about a month for a certain year and color combo so I I saw a slightly used Infiniti on Autotrader that was at this dealership. I had been looking for about a month for a certain year and color combo so I knew what the car was worth. I found the buying experience to be very easy and hassle-free and the agreed upon price was a good value. Brett was very knowledgeable about the car/features and was very easy to work with. No pressure, just a quality buying experience. I was in and out (including a test drive and all paperwork) in about an hour and a half. I would certainly recommend Brett and Glenn Auto Mall to anyone looking to buy a vehicle. More

We had a pleasant experience . Scott and I agreed on a deal before we drove down from Ashland. When we arrived he had the car ready for us. He honored our agreement. If there is a negative, the gentlem deal before we drove down from Ashland. When we arrived he had the car ready for us. He honored our agreement. If there is a negative, the gentlemen that handled the paperwork in the Nissan office, he offered a extended warranty. The price was 2500.00 We decided not to take this at the time. When we were about to finish with signing, he offered it at 1700.00 if we called him by Monday. That was insulting. However I would buy a car from Scott again. More

We purchased a 2013 Sonata from Scott last year and had a great buying experience. We contacted Scott about possibly trading in this vehicle and upgrading to a new model. We were initially looking at the Tuc great buying experience. We contacted Scott about possibly trading in this vehicle and upgrading to a new model. We were initially looking at the Tucson, however after Scott showed us the Santana Fe Sport and taking it for a test drive, we were sold. We were originally looking for a slightly used 2013; however Scott found us a new, loaded 2014 that was about the same price as the used one. On top of that, with the rebates, owner's loyalty, and trade value, we were able to afford the brand new one. I will recommend Scott and this dealership in the future to friends and family and will probably purchase a vehicle from them again. Jeff Hylton London KY More

I had a great experience overall. Everyone was friendly and the showroom was clean. Any questions I had were answered. The service guys were wonderful as well. It was great! and the showroom was clean. Any questions I had were answered. The service guys were wonderful as well. It was great! More

we have been searching for a car for about a month now and they worked hard to help us get what we needed. everyone was super nice and helpful. and they worked hard to help us get what we needed. everyone was super nice and helpful. More