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Glendora Dodge Chrysler Jeep
Glendora, CA
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 238 reviews
August 05, 2021
Overall great experience. Dimitri Ramos was the sales associate that assisted me and I truly enjoyed his overall demeanor. Never did I feel pressure to make a purchase or become bombarded with phone call associate that assisted me and I truly enjoyed his overall demeanor. Never did I feel pressure to make a purchase or become bombarded with phone calls. That is why I decided to make the commute to my purchase there at Glendora Jeep instead of my local dealers in the Los Angeles/Long Beach area. It was a month long process yet, Dimitri and his team were to locate the exact vehicle I wanted. More
by Susanne P
Employees Worked With
Dimitri Ramos
July 08, 2021
This review is in regards to the service department. I recently bought a new truck from this dealership and after the first month I started having mechanical issues with it. I contacted the service depart recently bought a new truck from this dealership and after the first month I started having mechanical issues with it. I contacted the service department which had me on hold for 40 minutes just to tell me they couldn’t give me an appointment for 3 weeks. I spoke to Jason who told me to bring it down for the repair and he would give me a rental vehicle which I had requested and he agreed to. I arrived on the day of my appointment and he told me he couldn’t give me a rental so I had to re-schedule my appointment because I wasn’t able to leave my vehicle after I explained to him I could only bring my vehicle if I was provided a rental. I went home and called back to reschedule just to be on hold for hours only to be told by Jason again I had to wait another 3 weeks for an appointment. I asked to speak to the service manager and I spoke with Ryan who basically told me they had no room for me and maybe I should try another dealership. I paid over a hundred thousand dollars for a truck and was made promises I can bring my truck down anytime if I ever had problems. These people are dishonest and will tell you anything to make a sale obviously and the service staff basically hangs up on you when you call them when you finally get through to them. I chose to have my repair done at another dealership where my business will be appreciated. More
by Jason6elkins
Employees Worked With
Jason , Ryan
July 02, 2021
Thanks to Reader and the team for being up front with us through each step of the process and by hearing our concerns along the way about things we disagreed with. Everyone was friendly and very courteous through each step of the process and by hearing our concerns along the way about things we disagreed with. Everyone was friendly and very courteous and went out of their way to get the deal done. Got the car I wanted and was able to trade in my car as well! More
by Kim
Employees Worked With
Reader
May 24, 2021
Excellent sale's transaction from the glendora Chrysler, dodge, jeep and Ram team! I highly recommend the sales team of Deborah Hafner, Mehdi Akhlaghi and Dimitri Ramos. dodge, jeep and Ram team! I highly recommend the sales team of Deborah Hafner, Mehdi Akhlaghi and Dimitri Ramos. More
by Wayne Huerta
Employees Worked With
Deborah Hafner, Mehdi Akhlaghi, Dimitri Ramos
May 21, 2021
Great experience, the salesman Dimitri was great. He answered all my questions and was very helpful great customer service. Overall great, fun experience purchasing my new car.. answered all my questions and was very helpful great customer service. Overall great, fun experience purchasing my new car.. More
by lcmay13
Employees Worked With
Dimitri
May 15, 2021
The salesman was great , however once I brought the car I was dead,. We called the next day about the hub cap, because it was broken and they did not tell me, 3 calls later and 5 days they are checking on it was dead,. We called the next day about the hub cap, because it was broken and they did not tell me, 3 calls later and 5 days they are checking on it, the also gave me the run around about extra key,. Now on Friday night my car will not start and they have no service or can help until Monday what a joke.... I should have know better when they had to jump start for test drive. No one at this place can answer a question, and no one follows thru. 5 different people have contact us to tell they will get back to us. Ndo not get warranty with them. More
by frankd1004
Employees Worked With
Which one
May 11, 2021
Thanks to the dealership for assisting me in getting my new truck and Caymon Johnson for being helpful. Good customer service from beginning to the end. new truck and Caymon Johnson for being helpful. Good customer service from beginning to the end. More
by Daniel
Employees Worked With
Caymon Johnson
May 03, 2021
Thank You so much Breanne Mochan, and your team for helping me get a deal on my dream car. Everyone at the dealership is so attentive and courteous. I recommend this dealership ! I had a good experienc helping me get a deal on my dream car. Everyone at the dealership is so attentive and courteous. I recommend this dealership ! I had a good experience with Breanne for giving her all for me to get my car. Thank you so much !. Will definitely be back for another’s car !! More
by crissyprado2
Employees Worked With
Breanne Mochan
April 19, 2021
Amazing customer service. Lyndon Dole is the man!! Made you feel welcomed and worked hard to make the deal happen! Will definitely be recommending this dealer to anyone who is interested in a Dodge vehicle you feel welcomed and worked hard to make the deal happen! Will definitely be recommending this dealer to anyone who is interested in a Dodge vehicle! More
by G-man
Employees Worked With
Lyndon Dole
