Glendora Dodge Chrysler Jeep
Glendora, CA
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DISHONEST Finance Manager pretended he didn't know what internet pricing was. He also pretended not to be sure which incentives we were eligable to receive. Sai Finance Manager pretended he didn't know what internet pricing was. He also pretended not to be sure which incentives we were eligable to receive. Said we got an additional $2000 , $1000, $250 , etc. In the end my son wound up paying $1000 that they snuck back into the contract and they charged a huge amount for the lojack that the already added to the vehicle. Sad because we were loyal Jeep/dodge customers. But the fact that they cheated my son on his first new car really bothers me. On Easter Sunday too!!!! More
BEST HAPPY BIRTHDAY GIFT FOR WIFE !!!! I just purchased a charger for my wife and the service was EXCELENT we got there close to closing time on Sunday night. I appreciate the whole team fo I just purchased a charger for my wife and the service was EXCELENT we got there close to closing time on Sunday night. I appreciate the whole team for being patient with me and my family. I went in not thinking about purchasing a charger but there were a big selection of cars . My wife and I are very happy and satisfied with my 2018 DODGE CHARGER SCAT PACK 392 Sal Sebastiano was excellent in showing us the write car for us. The finance dept., Mehdi was also efficient and helpful. I want to thank the whole team that was there that night, I didn't remember their names but very , very friendly.They’re extremely professional, but they’re all like family. I would definitely recommend to anyone looking for a car. More
Outstanding service They had a first selection of cars new and used. They were very attentive and made sure that we got the best car and deal for us. The deal progress wa They had a first selection of cars new and used. They were very attentive and made sure that we got the best car and deal for us. The deal progress was as you expect from a dealer but in the end we got the best deal we could get. Great cars great service. Would recommend. More
Best Dealership. EVER. I had been in the market for car for quite some time. I am a college student and I’m broke as xxxx so I was looking for a used car! Every dealership w I had been in the market for car for quite some time. I am a college student and I’m broke as xxxx so I was looking for a used car! Every dealership we went to tried to rip us off. They tried to sell us cars with safety recalls (One even had a jammed seatbelt issue), several reported accidents, even manual cars when I told them I don’t feel comfortable driving manual. The last dealership we went to tried to sell us a 2013 Kia Rio that looked really nice but it sounded so awful during the test drive and they didn’t want to tell us what was wrong with the car. Fast forward to this Glendora dealership (We didn’t even make an appt.) and we were so impressed with their stock when we pulled in! Jim Brooks helped us out AS SOON AS WE WALKED IN. He took real good care of us. There was no xxxxxxxx. He answered all of our questions, gave us great facts about the car and brand. We looked at a 2014 Kia Rio which was just so beautiful and clean inside and out. It drove so smooth too! Overall it was a very nice experience! We arrived at 9am and were finished before noon! You can tell that Jim loves what he does and he has loads of experience and knowledge. The relationship between the staff at this dealership was striking. They’re extremely professional, but they’re all like family. 10/10 would definitely recommend to anyone looking for a car. More
Fast Easy and Honest I just purchased my first car from Glendora and I was a little nervous going in being a female who didn’t know much about cars and what I was doing. H I just purchased my first car from Glendora and I was a little nervous going in being a female who didn’t know much about cars and what I was doing. However I did know I could call my father ( a race car driver and a classic car builder) before I was done and make sure everything was fair and honest before I singed. They got me approved for my Range Rover Evoque and had explained everything to me in detail. It turned out to be so easy and fast! I called my father before I signed and went over everything with him and FaceTimed him the car fax and car and everything else and he was pretty impressed and said I did a good job and he did a little more research and said I got a fair deal! It was a calm friendly atmosphere and I’m really happy I gave them my business. More
Fantastic dealership Frank Elliott was very friendly and great at keeping me informed as to the delivery of the Charger that I ordered. The dealership made it easy to orde Frank Elliott was very friendly and great at keeping me informed as to the delivery of the Charger that I ordered. The dealership made it easy to order the car I wanted. More
Wonderful Experience and LASER FAST! Jim Brooks assisted us in the best car buying experience I've ever had! Not only is he a sports nut like me he knows anything and everything about the Jim Brooks assisted us in the best car buying experience I've ever had! Not only is he a sports nut like me he knows anything and everything about the vehicles. I'd recommend coming here for a no-nonsense transaction and know that if a deal couldn't be reached it was because there was absolutely nothing else that could be done! Thanks Again JIM! More
Jim brooks rocks !! A 2 minute text exchange turned an inquiry into a Challengar sxt. Everything was done by text !!! I drove in the next day sat down with jim for 2 minu A 2 minute text exchange turned an inquiry into a Challengar sxt. Everything was done by text !!! I drove in the next day sat down with jim for 2 minutes then sat with finance guy ( Medi ) signing ppwk and was on my way in less then an hour . No surprises, honest salesperson, easy process . Why would you NOT come here?? It doesn't get any easier ... More
Great Experience, definitely recommend! I was in the market to trade in a one year lease I had for a Jeep. I set my eyes on a Compass because of the price range I wanted to stay in, but I tr I was in the market to trade in a one year lease I had for a Jeep. I set my eyes on a Compass because of the price range I wanted to stay in, but I truly wanted a Grand Cherokee. My wife and I had the pleasure of working with Jim Brooks, he went above and beyond for us to get us into something we loved. Jim was kind, honest, funny, and made you feel heard. The finance team is great too, they are experienced, and quick! We left with a Grand Cherokee, at a great price! I would definitely recommend this dealership. More
Bought a New Jeep Jim Brooks was amazing...He had the vehicles brought up to us in different versions..We test drove and the paperwork process went really quick....We e Jim Brooks was amazing...He had the vehicles brought up to us in different versions..We test drove and the paperwork process went really quick....We even came in the next day and bought a Challenger...We will definitely recommend Jim Brooks and this dealership. More