Glendora Dodge Chrysler Jeep

Buyer beware. The only decent experience was the sales rep. Recently purchased a used 2021 Rom 1500 Big Horn. Here is where you have to be careful with the The only decent experience was the sales rep. Recently purchased a used 2021 Rom 1500 Big Horn. Here is where you have to be careful with these guys. Their finance manger is quick to educate you on the car business. He warned us of specific scams dealerships will try to pull. We'll get back to him. Instead let's talk about the EXACT scam the sales manager pulled that the finance manager later warned against. Behavior to make you suspicious - When you start negotiations with them (don't bother, they don't budge) they have you complete a 4 square form, very common in the industry. There should be no new information added from 4 square to contract. The sales manager returned with a warranty ON THE CONTRACT for over $4000. I am not sure about the legality of that practice, but it is super shady and should make you reconsider doing business with a place that has practices like these. I wanted the warranty anyway but the sales repenter offered. Full Price add-ons you didn't ask for - LoJack. A $1300 option that they install on every used car we saw. It an unnecessary forced add on. Obviously they will slip in the warranty if you're not careful. I would read everything that they put in front of you three times. Questionable practices - I have purchased my last 5 cars from the same lot. I advised them of this and that we would need another car soon. Used cars have the HIGHEST margins by far of any cars on the lot. The warranty and LoJack are HUGE margins. They would not lower the price on anything. Not the LoJack they installed. Not the warranty the sales manager added to the contract without asking. Nothing. Terrible employee interaction - The Finance Manager. I understand dealing with the finance manger is the least pleasurable part of the buying process. I don't think he was doing it in a sexual harassment way, but by the 14-15th he called my wife gorgeous when asking her to sign, it wore out quickly.Other comments such as, "and ma' lady signs here" are simply cringeworthy. It's dated and chauvinistic to address a woman in such a way during a business interaction. The 80's are over. 7 days after the vehicle was purchased the passenger visor broke. Came right of the headliner. Does the warrant sneaky sales manager added on cover such a repair, of course not. There are a ton of places to buy vehicles. My suggestion is easy, go anywhere else. More

Wow, wish I could write a good review. But I can't. Most car dealerships are pretty sleazy. This one looks all nice and clean with lots of smiling faces... but it's just as sleazy. Lon But I can't. Most car dealerships are pretty sleazy. This one looks all nice and clean with lots of smiling faces... but it's just as sleazy. Long story short... the salesman READER was all smiles doing the deal. Then it came time to close the deal with the finance guy. Here are the lies READER told us. 1. "All cars come with a full tank of gas". LIE. The finance guy says only NEW cars come with a full tank of gas. ( This car was test driven allot and has a few hundred miles on it.) 2. "The Lojack system was a "Lifetime" purchase." LIE. The finance guy says it's only a trial subscription and will need periodic renewal 3. I always get a trucker hat or free tee shirt when I buy a car. I refused to sign the "Due Bill" until I got these things. READER says ".... dont worry about it. Sign the Due Bill release, go get your cashiers check, and when you come back we can get you taken car of." LIE. So we go get the check, come back to trade the check for the keys and the swag. NOPE. No hat, no tee. If a dealership will LIE to you about something as stupid as a free tee shirt, they will lie to you about anything. I WILL NEVER RETURN TO THIS DEALER FOR ANY REASON!!!! If your smart, neither will you. More

The sales manager (Shamil Reader) and the entire team were personable and professional from start to finish. were personable and professional from start to finish. More

The dealership was able to get me in about less than an hour . The salesman (Conner Vasquez-Niles) was very knowledgeable and respectful hour . The salesman (Conner Vasquez-Niles) was very knowledgeable and respectful More

The experience was good on my purchase the only thing they gave me 9.50 % interest rate with my credit been 795. Everything else was perfect especially the salesman Alex Delgado. they gave me 9.50 % interest rate with my credit been 795. Everything else was perfect especially the salesman Alex Delgado. More

Amazing customer service from start to finish, I would recommend anyone and everyone. Our next purchase will most definitely be from Frank and his family here at the Glendora dealership. recommend anyone and everyone. Our next purchase will most definitely be from Frank and his family here at the Glendora dealership. More

Top-notch service at this dealership. You will be treated fair and with respect. Thank you guys for the great deal on my jeep,we absolutely love it! You will be treated fair and with respect. Thank you guys for the great deal on my jeep,we absolutely love it! More

Good deals jovani was funny helpful everyone was cool and respectful quick paper work did everything in 2 hours respectful quick paper work did everything in 2 hours More

If you’re looking for a family friendly vibe, this is the place. Good , old fashioned and honest people. Perhaps the best car shopping experience I’ve ever had. Literally everybody on the team is amazing! place. Good , old fashioned and honest people. Perhaps the best car shopping experience I’ve ever had. Literally everybody on the team is amazing! More

Everyone is very friendly and attentive. Made this experience really easy . Definitely recommend this dealership. Made this experience really easy . Definitely recommend this dealership. More