Glendale Dodge Chrysler Jeep Ram - Service Center

The service was great from dropping off my car to picking it up. Details of all transaction was extremely helpful and knowledgeable responses to all questions made me feel secured and well taken care of. P it up. Details of all transaction was extremely helpful and knowledgeable responses to all questions made me feel secured and well taken care of. Paul is a great sample of what a service advisor should be. The Glendale location is lucky to have him as I will not go anywhere else for my car needs. More

Matt was so helpful texting me right after I came in to let me know if I needed anything absolutely excellent And checked in after to make sure I was happy let me know if I needed anything absolutely excellent And checked in after to make sure I was happy More

My advisor was very professional always liked dealing with Eder. Always texts me or calls me to inform me with everything that’s going on with my vehicle with Eder. Always texts me or calls me to inform me with everything that’s going on with my vehicle More

My experience was great. I was kept fully informed by Marvin and get my car back sooner than quoted. My car was clean. Great experience. Marvin and get my car back sooner than quoted. My car was clean. Great experience. More

I am very happy to have gone to Ellis dodge Chrysler jeep dealer in Glendale . POE, is the sales guy, and Michael Walden, Al kutakh, all are amazing I'm very thankful for meeting with them, which they hel dealer in Glendale . POE, is the sales guy, and Michael Walden, Al kutakh, all are amazing I'm very thankful for meeting with them, which they helped me in every way they could and things were not going the way I wanted it to but they pulled it off and made it happen for me and I left that day with my new 2020 Ram limited built to serve eddition. Let me try to put it in the right perspective. POE thank you again for being patient and while it was raining you were standing there and didnt care we went through 15 different cars as well as did a test drive and that car felt right. Michael Walden thank you for being that guy you know what you did for me so thank you, and AL thank you for being understanding and helped us through the process and made the deal happen for me , you all stayed up late at night when every wanted to run, also I called 4 other dealers and every one of them quoted me $50 more then what the deal I got . SO THANK YOU ALL AGAIN .Everytime I went there on a few occasions I was greeted respectfully and with gifts and treats and it does t matter big or small it's the thought that counts. I am in a car Buisness myself I do car wraps and modifications , I know one thing everything comes from the owner how they demand as well as what to expect from their team . So great job to team ellis . I will make sure to send people your way . Until next time More

Diagnostic Scam I dropped off my vehicle for a simple steering pump replacement. The price they quoted was over $350 of what the cars dealership cost. Then when you d I dropped off my vehicle for a simple steering pump replacement. The price they quoted was over $350 of what the cars dealership cost. Then when you decide to have it done elsewhere, they charge you a $163 diagnostic fee! What a scam! Other issues are they try to push service items on you that you don't even need. Buyer beware!!! Shop around and stay away from this place. More

scam!!!!!!! I have a problem with my new car. I take it to my dealership for 3 times and i wait for 1 month, they still did't do the work and even lie to me. th I have a problem with my new car. I take it to my dealership for 3 times and i wait for 1 month, they still did't do the work and even lie to me. the problem happened to my new fiat spider 124 break, and i gived it to my dealership (Glendale Dodge Chrysler Jeep), they kept my car for a week and didn't fix it. when i have the car, the problem come back again, so i have to take it back. However, they take the car for more than a week and retured the car to me with out even fix it. they said that they gonna ask the fiat company. and i take my car back, still not fixed, i wait for another 1.5 weeks and keeping asking them, they always lie to me that the parts gonna be ready tomorrow. finally,i contect fiat company and i sent my car to Glendale Dodge Chrysler Jeep. i wait for another two weeks and they still not even start on my car. Also, they said it was a small factory problem which just need to change the break pad , but they turns out to change at least 12 part(whole breaking system and part of suspension system.) they keeping lie to me that the work is gonna be done the next day or week. but the truth is they not even start. Because of their inefficience and dishonesty. i no more turst their work. I really don't know what to do right now, the only thing i can say is DO NOT BUY YOUR CAR HERE!! More

Professional Went in for an oil change dropped car off 7:45. Picked it up at lunch. Very professional. “Can Do” attitude.always! Thank you ! So much Marvin for alw Went in for an oil change dropped car off 7:45. Picked it up at lunch. Very professional. “Can Do” attitude.always! Thank you ! So much Marvin for always having a good attitude. More

2 hours for an oil change, a joke! Hour expected 2 hours still waiting. They text you when you arrive but sadly no updates after that. Expect to sit & wait & Best check on your vehicle Hour expected 2 hours still waiting. They text you when you arrive but sadly no updates after that. Expect to sit & wait & Best check on your vehicle to push them a bit. Sit and listen while the service rep argues & tells the others what they should be doing.... More

Great service. I took my Fiat for the service than they said the would have to keep my Fiat for one day to fix it well. I asked for another vehicle they offered me t I took my Fiat for the service than they said the would have to keep my Fiat for one day to fix it well. I asked for another vehicle they offered me the best possible Chrysler 300 which is much better car, I enjoyed driving it. Next day I got my Fiat back all fixed. THANK YOU ALL More