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Glendale Chrysler Jeep Dodge Ram

St. Louis, MO

4.4
2,431 Reviews

10070 Manchester Rd.

St. Louis, MO

63122

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2,431 Reviews of Glendale Chrysler Jeep Dodge Ram

February 14, 2019

Car Buying Made Easy! My experience with Glendale was great. I was helped from the moment I walked through the door. The staff went above and beyond to make sure I was in More

by Brian K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Oppermann Jr.
February 14, 2019

Thank you for caring After speaking with several different salesmen from several different dealerships, I set up a few appointments to test drive a new Jeep Wrangler and t More

by mikeatwestplex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Feltner, Kevin Dilthey
February 12, 2019

LOVE Glendale! This is my 4th new car I have purchased/leased from Glendale (they have all been Jeeps). Have always been happy with the sales process and the servic More

by betsy114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad McGrew, Jim Welch
February 11, 2019

Outstanding John Hanna did an outstanding job putting me in the right vehicle. John Hanna Sr helped the whole process run smoothly. Jim Welch made the financing c More

by Newjeepisfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanna Sr., John E Hanna, Jim Welch
February 11, 2019

Great experience, friendly,fun and informative Our salesman was super friendly and helpful. Made us feel welcome and comfortable. We loved the car and didn't feel rushed or pressured at all. Bra More

by Mimi05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilbert, Brad McGrew
February 10, 2019

Bait and switch gentleman stated he would help my son purchase a car. He kept changing his story, raising the price. When my son pulled up the internet information f More

by Mom101
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know there names we were so mad.
Feb 12, 2019 -

Glendale Chrysler Jeep Dodge Ram responded

Good morning! I was reading your review and thinking how frustrated I would be. Your synopsis of your visit makes me sick. I want to make you a HAPPY Glendale Customer, if you haven't made a purchase yet. If you have made a purchase, I hope you and your son are very satisfied. At Glendale Chrysler Jeep Dodge Ram in Missouri (I say Mo., because there is another Glendale Chrysler in California) Sometimes, the customers rate us thinking they are in California. Nonetheless, let me address your issues. We do price our cars on the windows and on the internet. We believe in transparency. We do not believe in any sort of bait and switch! We go the extra mile on our ads to spell out everything in writing. Again, transparency. The customer that is looking for a particular car or price or payment, deserves to know the "fine print" of the deal. That's why our owner demands his managers are adherent to this policy. Please email me at mhatfield@goodcars.com. I want to get to the bottom of this issue and make you HAPPY! If I need to train an individual, that's my job. I will never say never, however, it doesn't sound like something one of my employees would do? I hope to hear from you! Thank you for your time! Sincerely, Mike Manager Glendale Chrysler Jeep Dodge Ram St. Louis, Mo

February 09, 2019

Good first experience Bought our first Jeep from Glendale. Sales consultant was Becky and she was very helpful throughout showing us new and used Wranglers (huge inventory) More

by GTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Moore, Jim Welch
February 09, 2019

Best ever This dealership went way beyond. They delivered my car to me at work. My paper work was completed when I walked into the dealership. John Hanna is a d More

by Tidanike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John E Hanna, Jim Welch
February 07, 2019

A pleasant experience! Hats off to these guys. I had to go in for one warranty item, they took care of a recall also, while I was there. I had an appointment at 7 am, and I More

by Coppersilverado
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Derick, and service technician Kelly
February 06, 2019

Awesome Experience The staff at Glendale exceeded my expectations! I'm a former Customer Service Representative and these guys did what I did on a daily basis, which was More

by Eddie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilbert, Carlo Mehro (sp), Brad McGrew
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