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Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
2,428 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,428 Reviews of Glendale Chrysler Jeep Dodge Ram
May 30, 2016
Great dealer-great service I worked with Alex and he was absolutely gray to work with. Very helpful and knowledgeable. I'll be working with Glendale for years to come. Thanks I worked with Alex and he was absolutely gray to work with. Very helpful and knowledgeable. I'll be working with Glendale for years to come. Thanks guys! More
by Chris Sessions
Employees Worked With
Alex Feltner
May 28, 2016
Low stress, fun experience Steve was extremely helpful in my search. Made sure to help me figure out what I wanted. Very low stress experience. I would definitely recommend Glen Steve was extremely helpful in my search. Made sure to help me figure out what I wanted. Very low stress experience. I would definitely recommend Glendale. More
by Amwatt110
Employees Worked With
Steve Hemenway
May 27, 2016
Enjoyable Car Shopping We needed another Car due to having 4 Drivers in the Family and only 3 Cars. I had a good experience the last car I bought from Glendale just under a We needed another Car due to having 4 Drivers in the Family and only 3 Cars. I had a good experience the last car I bought from Glendale just under a year ago. The Salesman made this trip easy and painless. More
by waterwolf45
Employees Worked With
Steve Hemenway
May 24, 2016
No pressure, No hassle We visited Glendale Chrysler as we were interested in learning more about the new Pacifica. We didn't have an appointment and showed up with our two y We visited Glendale Chrysler as we were interested in learning more about the new Pacifica. We didn't have an appointment and showed up with our two young children and our salesperson was incredibly knowledgeable. She made the kids feel not only felt welcome, but encouraged them to ask her questions and treated them with such respect. Becky was patient in answering all of our questions (and we had lots)! Not only that but she asked us if we would like her to be in touch and, if so, how often. She followed up each time she said she would and responded to texts and emails promptly. I am from Canada but felt very confident in purchasing a Pacfica from the dealership as she treated our family as we try to treat others in our business - with patience and as thought there was no stupid question. I'd have a hard time going to another dealership in the future and hope that the continued service matches our initial experience. We took the new van home last night and I am not sure which family member loves it the most. :) Thanks, Becky! More
by Amanda STanec
Employees Worked With
Becky Moore
May 22, 2016
Excellent customer service This dealership and it's employees are truly dedicated to their customers. It's rare to find genuine concern and care by all members of a team. We s This dealership and it's employees are truly dedicated to their customers. It's rare to find genuine concern and care by all members of a team. We spent a few days shopping around and after much disappointment,couldn't find the truck we were looking for. Our experience with other dealerships was awful. We were lied to,led on a wild goose chase,and treated like we were an inconvenience. We were thrilled when Jerry took the time to listen to what we had been through and made it his personal goal to make things right and win us over as customers. He knew that we were serious about what we wanted and he helped us get it. I can't brag enough about the professionalism,courtesy, friendliness, and respect the entire staff displayed to us! We will be back! More
by Lisa Mo
Employees Worked With
Jerry Kasten
May 19, 2016
Wasn't planning on a new car that day. I stopped by Glendale Chrysler to start looking for a new car. My salesman Jerry, listened to what I was looking for, and found me exactly what I wan I stopped by Glendale Chrysler to start looking for a new car. My salesman Jerry, listened to what I was looking for, and found me exactly what I wanted. He handled my current lease return, and I left a few hours later driving my new Cherokee. Thank you so much, and I'll see you in a few years for my next lease!! More
by Sherry
Employees Worked With
Jerry Kasten
May 19, 2016
8 hours of time wasted Very disappointed with the service that was given by the service department. I dropped of my Jeep for a factory recall and systems update. Knowingly, Very disappointed with the service that was given by the service department. I dropped of my Jeep for a factory recall and systems update. Knowingly, the vehicle would be serviced for a few hours i had no problem waiting in their comfy customer are with tv and decent wifi. As time passed i walked around only to notice my car was stacked in the back parking lot behind 3 others. It being a busy location i didnt think too much of it. after an 8hour wait, i was told my car would be ready for pick up. Upon arriving i still waited for 30mins for them to pull my car around! Excuses of "they lost the keys to the blocking vehicles" and "it should be around any second became tiresome". After loosing my cool is when folks began to scramble and cut keys and what not to have car moved. My biggest issue is how did the car get fixed if it never moved from its position and was blocked in?! No on gave a clear explanation, and continued to pass the buck to other workers. No one showed much sympathy nor apologized. Since it was a recall fix on a interior part, i have no way of knowing if my truck was fixed or not, so i feel i was just SOL. To add insult i simply wanted to see video of my vehicle being work on or moved into the bay, and sure enough, the camera over my jeep and nearby couldn't give a clear view of a worker doing the "work outdoors" as claimed...Very sad and disrpectful gesture on their part. Not to take the blame, nor apologize. They get so busy they feel that a certain few are able to fall thru the cracks. I dont plan on going back to that dealership, ill find another. More
by notglendale
Employees Worked With
Julie + Chris
May 18, 2016
Absolute satisfaction The Level of service received was just perfect. Thank you very much to Steve and Larry for all the support provided! Keep up the good job The Level of service received was just perfect. Thank you very much to Steve and Larry for all the support provided! Keep up the good job More
by Anacocapi
Employees Worked With
Larry Striblin, Steve Hemenway
May 18, 2016
service at Glendale Jeep RW was a great sales asscociate. He found what we wanted and we all compromised on a great vehicle at a great deal. He was helpful courteous and put u RW was a great sales asscociate. He found what we wanted and we all compromised on a great vehicle at a great deal. He was helpful courteous and put us in the vehicle we wanted and could afford. More
by kohlmiller
Employees Worked With
Eric Bardsley, Rich "RW" Wiesner
May 17, 2016
Fast, efficient and painless. Steve Hemenway is very professional, yet personable. Knows his stuff. We bought a new car in about 2 1/2 - 3hrs. Ask for him if you're looking to buy! Steve Hemenway is very professional, yet personable. Knows his stuff. We bought a new car in about 2 1/2 - 3hrs. Ask for him if you're looking to buy! More
by Lovemynewcar
Employees Worked With
Steve Hemenway
