
Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
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2,431 Reviews of Glendale Chrysler Jeep Dodge Ram
Great Truck, Great Support Bought a new Ram Rebel in October 2016 and was happy with the purchase. Got it home and when I was cleaning it up noticed that the trim didn't match f Bought a new Ram Rebel in October 2016 and was happy with the purchase. Got it home and when I was cleaning it up noticed that the trim didn't match from the drivers side to the passenger side. The passenger side had aluminum sill step guards which were missing on the drivers side. In addition, there was a small trim piece missing behind the rear door handle. I went back within that week and spoke to my dealer, who said it would be taken care of, but I just never got around to getting back in there. Eventually I just decided to buy it on my own and it got put on the back burner for a few months. I later found out that I can't buy just the drivers side, but have to buy the entire set of 4 pieces, so I went back to see if there was any way to get just what I needed to fix the still practically new truck. Zac ended up taking care of me and arranging for the parts to be ordered, at their expense, even 9 months after the purchase. I appreciate it, Zac. More
What a great experience Buying a car seems to take forever. Glendale Jeep made it much less painful. John E. Hanna really knows what he is doing and handled the transaction s Buying a car seems to take forever. Glendale Jeep made it much less painful. John E. Hanna really knows what he is doing and handled the transaction so smoothly. He is such a pro that you don't even notice that he handled each part of the process before you thought it was going to happen. I was so happy to work with him and speak with him and get to know him. I knew I was in such great hands the entire time. Thanks John for everything! More
Car would not start I purchased my Jeep Cherokee new in 2015. It had issues with the GPS system etc which were corrected but I was disappointed that these weren't notice I purchased my Jeep Cherokee new in 2015. It had issues with the GPS system etc which were corrected but I was disappointed that these weren't noticed by dealership prior to pick up. I recently brought my jeep in because it wouldn't start. Found out it was because my key wasn't being recognized by the system. The first time I went to pick it up, it wasn't ready. Then the second time that I went to pick it up they brought it out and the underneath of the dash was hanging down on the passenger side. When I turned off the car to tell my service consultant, he took care of it, but then my car wouldn't start again. They had to re-program my spare key that was in my purse telling me that caused the issue. I am just lucky that I didn't drive away and turn it off somewhere else and have to be towed again. Finally, most dealerships now return your car washed and vacuum which is definitely a treat and great customer service. This does not happen at GCJDR. More
Excellent Customer Service Mike was awesome to work with when I purchased my jeep. He was knowledgeable and went above and beyond helping me through the process. Couldn't have h Mike was awesome to work with when I purchased my jeep. He was knowledgeable and went above and beyond helping me through the process. Couldn't have had a better, simpler experience. More
FANTASTIC customer service RW was great to work with. Super friendly, straight shooter, and true to his word. Was able to assess our needs and negotiate a solid deal in a very RW was great to work with. Super friendly, straight shooter, and true to his word. Was able to assess our needs and negotiate a solid deal in a very timely manner. Also, Cedric in finance was extremely knowledgeable, personable, and efficient in processing our paperwork, Would highly recommend these guys and this dealership to anyone who's looking for a laid back, no-pressure buying experience. More
Painless and easy My wife and I thoroughly enjoyed our experience at Glendale. Our salesman Alex was very helpful and knowledgeable with every question we had. Would hi My wife and I thoroughly enjoyed our experience at Glendale. Our salesman Alex was very helpful and knowledgeable with every question we had. Would highly recommend Glendale to anyone. More
New car purchase Had a great experience with Rich Wiesner. He was super knowledgeable and helpful! Will definitely recommend this dealership and Salesperson. Totall Had a great experience with Rich Wiesner. He was super knowledgeable and helpful! Will definitely recommend this dealership and Salesperson. Totally love my new vehicle! More
Fun and easy Had a great experience with RW, he was very informative and courteous. The whole team was very accommodating and helpful, will definitely go back and Had a great experience with RW, he was very informative and courteous. The whole team was very accommodating and helpful, will definitely go back and recommend to friends and family. More
Courtesy at a premium The Glendale team was extremely courteous and accommodating throughout the purchase process. They helped explore multiple financing options and ensur The Glendale team was extremely courteous and accommodating throughout the purchase process. They helped explore multiple financing options and ensured that we left as satisfied customers. More
Amazing service yet again! This purchase was our third as a family from Glendale. Brad McGrew was great from the moment I walked in. I knew what I wanted and Brad didn't hesitat This purchase was our third as a family from Glendale. Brad McGrew was great from the moment I walked in. I knew what I wanted and Brad didn't hesitate to allow me to see all of my options and work through my concerns. We did paperwork quickly and the finance team took care of everything behind the scenes when I couldn't be there at the dealership. We came back and signed papers a day later and were out the door in under 45 minutes. Quick, no hassle operation as always. I'll never send anyone to another Jeep dealer. Thanks again Brad! More