Glendale Chrysler Jeep Dodge Ram

My new jeep Love my new Rubicon. Steve did a great job helping me find exactly what I needed and wanted. The paperwork was quick and went very smoothly. Love my new Rubicon. Steve did a great job helping me find exactly what I needed and wanted. The paperwork was quick and went very smoothly. More

AMAZING John H was my salesman and was awesome and prompt with getting me into the brand new car I wanted! I will definitely be recommending them to anyone I John H was my salesman and was awesome and prompt with getting me into the brand new car I wanted! I will definitely be recommending them to anyone I know looking to buy!! More

Jeep Family I was so excited to become a Jeep Family member and Kevin and Cedric made it super easy and pain free. They answered every questions I had and were ve I was so excited to become a Jeep Family member and Kevin and Cedric made it super easy and pain free. They answered every questions I had and were very understanding of our budget. They went out of their way to search all over until we found the right vehicle. More

New Jeep Leased a new Jeep and they made the process very easy. Everyone I interacted with was friendly and willing to help and/or explain processes to me. Leased a new Jeep and they made the process very easy. Everyone I interacted with was friendly and willing to help and/or explain processes to me. More

Lease experience Great, very pleasant experience. Friendly and helpful salesperson and made the entire process quick and without stress. Would certainly recommend to f Great, very pleasant experience. Friendly and helpful salesperson and made the entire process quick and without stress. Would certainly recommend to friends and family in the future. More

Pacifica Purchase Salesman Steve Hemenway was great to work with over the Internet. He was very responsive. When I was ready to visit the dealership from afar to purcha Salesman Steve Hemenway was great to work with over the Internet. He was very responsive. When I was ready to visit the dealership from afar to purchase the car I was interested in, he had everything ready for my appointment so that when I got there, everything went quick and smoothly. The only problem I encountered was the offer the dealership made on my trade-in. My car per Kelly Blue Book was clearly valued at $2000 for a trade-in. Their offer was only $500. After some bartering we settled on $1500. This is why I gave them only 4 stars on my review of their price. All else was 5 star service. More

Above and beyond expectations We purchased a new 2017 Grand Caravan in April of 2017 from another local dealership. Once the van reached 800 miles, the engine began having trouble We purchased a new 2017 Grand Caravan in April of 2017 from another local dealership. Once the van reached 800 miles, the engine began having trouble. This began 9 solid months of assorted problems with the vehicle, phone calls and emails to an executive manager at Dodge Headquarters in Detroit, trying unsuccessfully to have our van bought back, and a multitude of visits to the service department. The repairs to our vehicle were not minor. We've had a new engine put in, faulty wiring fixed, and new shocks installed. Finally, Detroit has agreed to buy our van back. We went to the dealership where we purchased our van and saw the same salesman. He was aware of all our problems with our van. However, the dealership actually tried to take advantage of us by costing us about $4500. (I'll leave all those boring details on their review). Frustrated and losing confidence, we decided to try Glendale to see how they would handle this unique situation. Our salesman Jim listened to our story, which in and of itself was impressive. People that have been through all we have can be very long winded, but Jim listened and didn't try to make us feel as if our ordeal wasn't truly emotionally exhausting. We came in with the intentions of getting vehicle options within our buyback parameters and then going back to Detroit to advise what we had found. Instead, Jim came back with a 2018 vehicle as a replacement option and John, the sales manager, told us we could leave "Christine" (our van) there. They put us in a rental while we wait for delivery of the new van and all to be finalized from Detroit. We never have to drive our van again that has a rattling noise and who knows what else still wrong with it. Their customer service was above and beyond. For once, we felt like our ordeal was worth some extra effort from someone. We were truly wowed. Since April, we have been very vocal about our experience both with our van and the other dealership. We intend to be even more vocal about how the team at Glendale resolved this situation. Thanks Jim and all involved at Glendale for making us feel valued and worth going the extra mile for. Truly the best experience at a car dealership, ever. More

Dealing with my insurance company was an absolute nightmare. Had to replace a vehicle that was totaled in an accident. Brad helped make the process as painless as possible. Friendly, knowledable, helpful! A thr Had to replace a vehicle that was totaled in an accident. Brad helped make the process as painless as possible. Friendly, knowledable, helpful! A three week long debacle ended on a high note with a new Jeep. More

Jim was very pleasant Everyone was very pleasant and great to work with. Even if Cedric is a die hard Rams fan....jk Cedric. You were great and easy to work with. Jim wa Everyone was very pleasant and great to work with. Even if Cedric is a die hard Rams fan....jk Cedric. You were great and easy to work with. Jim was as well. More

Glendale Chrysler I love it Ever since 2012 when I bought my first Dodge Challenger I've had nothing but good things about Glendale I trust their service department I trust the p Ever since 2012 when I bought my first Dodge Challenger I've had nothing but good things about Glendale I trust their service department I trust the people they never lied to me they never ignored me like I was a piece of trash then some other dealers are and I always tell everybody where did I get my car from Glendale they're the best 😎 More