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Glendale Chrysler Jeep Dodge Ram
St. Louis, MO
2,430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,430 Reviews of Glendale Chrysler Jeep Dodge Ram
November 18, 2024
I've had my 2016 Jeep Renegade in to Glendale 4 times now & the problem is still NOT FIXED! After telling them multiple times that I am leaking coolant somewhere, they kept telling me it's fixed. I was filli & the problem is still NOT FIXED! After telling them multiple times that I am leaking coolant somewhere, they kept telling me it's fixed. I was filling coolant up every other day! It is NOT fixed. They replaced the radiator, hoses (that I had to pay for) thermostat, they said it was fixed. NO it wasn't. Still leaking coolant somewhere. Had them tell me 3x all is good, all is fixed. Kept telling them its a cracked head gasket. This is not my 1st Jeep. This is my 4th over the years. Sure enough took them 3 days to figure out that it was a blown gasket due to a warped block, warpage between cylinder 1 & 2. Warranty covered an engine replacement when it was said & done. I picked it up this evening & it was running good when they brought it out to me. However, I went out later, started it up & it barely started! Sounds like metal grinding on metal. Chugs along & eventually starts up. Lift the hood to get video of what it's doing & sounding like so I can prove something is NOT RIGHT! What do I see, a "black blinking box". I've been told it's their diagnostic tool. Well it barely wants to start, sounds like metal on metal grinding when it does start, and they left their diagnostic tool behind. These guys are a bunch of hacks!! I'm so mad I'm in tears!! Due to warranty, I'm told I have to continue to go back to them! My next contact is to the warranty company to see what can be done at this point. DO NOT GO TO GLENDALE AT ANY COST! More
by Lamarrobin04
Employees Worked With
Justin Welch service , Jeremy Watford
August 27, 2024
Beware of their dishonest, shady, deceitful business practices. Glendale no longer takes pride in a trusted reputation. The days of return customer loyalty has been replaced by shifty sales tactics. The practices. Glendale no longer takes pride in a trusted reputation. The days of return customer loyalty has been replaced by shifty sales tactics. They just want to make a quick dollar instead of providing reputable customer service. More
by Jeep
Employees Worked With
John Hanna (the younger one) stepped in as Sales Manager
June 13, 2024
We leased a Wrangler 4ex from here 6 months ago. The deal was so great we just leased a Gladiator from there this week. Love both of them. The deal was so great we just leased a Gladiator from there this week. Love both of them. More
by jdebourge
Employees Worked With
Alex Feltner, Jim Welch, Ted White, Jeremy Watford
December 11, 2023
I worked with Kevin Dilthey and he was incredibly helpful and knowledgable. He made the process extremely easy and answered all my questions and concerns. I would not hesitate to work with him again in the f and knowledgable. He made the process extremely easy and answered all my questions and concerns. I would not hesitate to work with him again in the future. More
by mbecker
Employees Worked With
Kevin Dilthey
September 07, 2023
Jerry was very helpful in making my lease on 2023 Jeep Wrangler Willy happen. I was working with 2 different Jeep dealerships in the beginning but very quickly figured out I could get a much better deal Wrangler Willy happen. I was working with 2 different Jeep dealerships in the beginning but very quickly figured out I could get a much better deal at Glendale. More
by lisawoodson65
Employees Worked With
Jerry Kasten, Jim Welch
July 26, 2023
jeremy in sales was very nice but DO NOT WORK WITH SAM THE SALES MANAGER OR LARRY IN FINANCE. absolutely nightmare. sales manager is ignorant and rude and larry is incompetent and unapologetic for any err THE SALES MANAGER OR LARRY IN FINANCE. absolutely nightmare. sales manager is ignorant and rude and larry is incompetent and unapologetic for any error/lapse in judgement he makes. if they try to have you work with him request someone else. More
by Kimberlyjg
Employees Worked With
Sam Lee, Larry Striblin, Jeremy Watford
July 07, 2023
Not willing to negotiate. Went back to attempt purchase and price was raised by $1,000. Expected to pay new price 6 days later. Went back to attempt purchase and price was raised by $1,000. Expected to pay new price 6 days later. More
by Trisha Reno
Employees Worked With
There’s was another gentleman who entered the room but I don’t recall his name. , Alex Feltner
June 11, 2023
Extremely satisfied with our experience at Glendale. Our salesman Dan was very knowledgeable about all our jeep questions and super fun to work with. Would definitely recommend! Our salesman Dan was very knowledgeable about all our jeep questions and super fun to work with. Would definitely recommend! More
by Trina7781
Employees Worked With
Dan Kuhn Jr.
