Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
Filter Reviews by Keyword
By Type
Showing 718 reviews
This was by far the best car-buying experience I've ever had. I am 46 years old and I've recently gone through a divorce and a bankruptcy. I live in Goshen but work in downtown Ft. Wayne. I put 35k miles a had. I am 46 years old and I've recently gone through a divorce and a bankruptcy. I live in Goshen but work in downtown Ft. Wayne. I put 35k miles a year on whatever I drive. I wanted to deal with facts and I absolutely did not want to play games with prices. Brent Stuckey worked very well with me by listening to me first, and then offering suggestions to help me. We talked about the my driving habits, the mileage, features, and options I wanted, the true value of my trade-in and the true value of the cars for sale. Brent worked very hard to help me determine which payment amount and length and terms of loan that would be best for me based on the cars I was interested in. We discussed the value of newer and older body styles versus the length of financing options. I appreciated the attention he gave to what I wanted, instead of steering me to something he wanted me to buy. I decided to purchase a beautiful used 2011 Hyundai Sonata with 30k miles, right off the showroom floor, and I could not be happier. Once I had determined which car to purchase and had agreed to the terms of the loan, Curt Kinsey stepped in and renegotiated my rate with the lender down even further, allowing me to pickup some gap insurance without increasing my payment. I'm now on my way to rebuilding my credit and I've got a safe, beautiful car, that's fun-to-drive, with an excellent warranty, in a payment range I can live with. I will recommend Brent, Curt and Glenbrook Hyundai to my family and friends, including my daughter who fell in love with the Sonata and wants to trade-in her mustang. Thanks Guys! Brian Andrews of Goshen, Indiana More
I've done business with the guys at Glenbrook since 1997.....I've always had great experience with them and never had any type of problem. They are not high pressure and really pamper their customers. 1997.....I've always had great experience with them and never had any type of problem. They are not high pressure and really pamper their customers. I love their service department and sales guys. They always treat me with respect and they really know how customers should be treated. The new Equus that I just bought is an awesome automobile and the deal was hard to say no to. Thanks guys for another great Glenbrook Hyundai experience. Sincerely, Mike Moran More
I was very pleased with the overall appearance of the dealeership. I had made arrangements to meet the slesman - Asron Cox- at a specific time and he was ready for me. I had been looking for a Sonata, a dealeership. I had made arrangements to meet the slesman - Asron Cox- at a specific time and he was ready for me. I had been looking for a Sonata, and they had only one in stock, which was exactly what I wanted. Aaron showed me around the dealership, including the expansive service department. He also showed me how to use all the "gadgets" on the car. All of the "Team Members" were very polite and helpful. I have great confidence in Glenbrook Hyuandai, and would certinly recomend them to my friends. Regards, Andrew Hosey Ft. Wayne More
Larry and the staff were great to deal with. Larry took the time to show us every car we wanted to look at from new to used. This took over three hours of his time and he was happy to help. In the end we the time to show us every car we wanted to look at from new to used. This took over three hours of his time and he was happy to help. In the end we bought a 2011 Sonata. Larry to the time when we picked up the car to go over all the features and set up the Bluetooth feature for my wife. We have only been driving it for 2 days buy love it. If you are in the Fort Wayne IN area look up Larry at Glenbrook Hyundai - Happy Car Store 4801 Coldwater Road Fort Wayne, IN 46805 More
Out of the three dealerships we visited (Kia, Ford, Hyundai) to buy a new car the Glenbrook Hyundai dealer was by far the very best. Their showroom is neat and organized, friendly people great you as s Hyundai) to buy a new car the Glenbrook Hyundai dealer was by far the very best. Their showroom is neat and organized, friendly people great you as soon as they see you entering, there is popcorn, soda, coffee and free WIFI available for customers. The 2011 Elantra is so popular, they can't even keep them in stock. We had to wait 3 days for ours to come in, which was really a pain because we had only one car to get two people to work and I had to drive 80 miles a day because of that. When I called and asked Glenbrook Hyundai on Tuesday how much longer we'd have to wait, they said if our car doesn't come in by tomorrow, Wednesday, they'd give us a rental car for free. This was the first really 'new' new car I bought, and I felt very good about it, thanks to Glenbrook Hyundai. More
I recently purchased a new Elantra at Hyundai Glenbrook, Ft Wayne IN. As a recent widow, this was my first time to buy a car on my own so I was a bit hesitant about making such an important decision. Just Ft Wayne IN. As a recent widow, this was my first time to buy a car on my own so I was a bit hesitant about making such an important decision. Justin Stuckey met me with a big smile and treated me with such respect. I explained that I was just looking and had some questions. He talked with me for about an hour and I asked if he would meet with me and my brother the next day. We set up an appointment and the next day, Justin patiently answered all of the questions that my brother presented. It took about three weeks for MY new Elantra to be delivered and Justin spent a long time with me-explaining everything I asked. He reassured me that I could come back with a list of questions and he would be happy to help-whenever I needed to do so. There was an issue about some of my documentation when I signed the purchase agreement, and everyone at Glenbrook Hyundai was very professional and helpful as we tried to determine the cause of the problem. I would recommend JUSTIN STUCKEY and Glenbrook Hyundai to all of my friends and family!! Ellen Douglas More
I already had an appointment set up but when I arrived I was greeted right away. All the sales staff were very friendly. Some were even joking around with me about my Chicago Bears hat I was wearing. My sal was greeted right away. All the sales staff were very friendly. Some were even joking around with me about my Chicago Bears hat I was wearing. My sales person Justin was very friendly and helpful. He did everything he could to meet my needs and get me a deal that fit my budget. I will definitely recommend Glenbrook Hyundai to other people based on my experience. I have been to other dealers in the past and had horrible experiences. Many of them didn't even try to help me in finding a car or even a good deal. When you walk in and state what you're looking for and your budget and the dealer tries to sell u a vehicle that you can't afford that tells me they don't care about you. But Glenbrook Hyundai did the exact opposite. They did their "magic" and got me into a vehicle I could afford. Matt J. More
We were not planing on buying a car, when we stopped in. We were just going to lookk at small cars to save gas driving back and forth to work. Brandon met us in the lot and from there it is history. We ex We were just going to lookk at small cars to save gas driving back and forth to work. Brandon met us in the lot and from there it is history. We explained what we were looking for and he said to come inside with him. In side was the neatest little 2011 Accent. It was the Saturday Sale Special. We told him what payment we were looking for and it fit into our budget. He explained all the extras and the warrenties. That is what sold us on the car. All the salesmen and women were very friendly. Brandon stayed with us through the whole process. We will buy again from Glenbrook Hyundia. More