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Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
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My family was in the market for a family sedan. We looked at a 2010 Nissan Maxima SV first. This car apparently had been in some type of accident. Had a big set of scuffs and scratches on the back fender. As at a 2010 Nissan Maxima SV first. This car apparently had been in some type of accident. Had a big set of scuffs and scratches on the back fender. As we took it out for a drive the car was pulling really hard to the right, and was making a rubbing sound. Obviously, there was an issue with someone on this car, wish they would have told me before hand, or had it fixed before it was out on the lot for sale? Of course there were other minor things as well, cupholder wouldn't pop open, some leather damage etc. Naturally they said they would service it, but that should have been done already. So we decided to give them another chance by driving one of their own, a 2011 Hyundai Sonata limited. Literally we got in the car drove to the edge of the lot, and felt a clunking sound when the wheels rotated. Really? Another issue on a car that was on their lot? That's ridiculous. Watch out for these people. They don't disclose any issues, and apparently don't service their cars before they put them on their lot, so pay attention and look/listen for issues. More
Aaron was great to work with. He got us a fantastic lease on our Veloster. This is our second vehicle from the Happy Car Store. We recommend them highly for a vehicle purchase. lease on our Veloster. This is our second vehicle from the Happy Car Store. We recommend them highly for a vehicle purchase. More
The service i entered online showed 99.90 where as showroom charged be 249.99. This is worst service i got until now. I recommend not to go to this store any more showroom charged be 249.99. This is worst service i got until now. I recommend not to go to this store any more More
Both Brock & Curt are good and friendly. I really liked them and of course they respond well to customers. In Future I will definitely refer this to my friends... Thanks Glenbrook Hyundai... liked them and of course they respond well to customers. In Future I will definitely refer this to my friends... Thanks Glenbrook Hyundai... More
Had the pleasure of working with the folks at Glenbrook Hyundai this past weekend on a new car purchase. Had a great experience from beginning to end starting with a friendly greeting upon arrival and end Hyundai this past weekend on a new car purchase. Had a great experience from beginning to end starting with a friendly greeting upon arrival and ending with a final run through of car features right before we drove the car off the lot. The dealership was extremely busy (can understand why) on Saturday and throughout the entire experience everyone we had contact with did whatever they could to ensure we were comfortable as we completed the process of getting our new car. In all the years that I have been purchasing automobiles I have never purchased from any dealership a second time. I can honestly say that the folks at Glenbrook Hyundai may be the ones to break that streak. Thanks to Cody and all the folks at Glenbrook Hyundai for a great car buying experience. More
I have had the pleasure of dealing with Cleveland Brock for my last two cars. I find him to be extremely knowledgeable and helpful. I have purchased 1 Hyundai used Santa Fe and Leasing 1 New Santa Fe Sport for my last two cars. I find him to be extremely knowledgeable and helpful. I have purchased 1 Hyundai used Santa Fe and Leasing 1 New Santa Fe Sport. Dealing with Cleveland has been a pretty much "no hassle" experience. Not only that he is one of the most helpful salesmen I have dealt with in the past 60 years. It is no wonder he is this years Gold Flame winner at Glenbrook Hyundai. I have been happy enough to have helped him sell two other customers and, he makes sure the hound checks are very timely. His knowledge of the financial process also will shorten that process as he completes all preliminary paperwork so you have a minimum amount of time clearing the Finance and Insurance office. The after sales follow-up is top notch! More
I did not intend to purchase a vehicle at this visit to the dealership. However, I made the purchase because I liked the vehicle very much, and the dealership met all my stated terms to make an immediate p the dealership. However, I made the purchase because I liked the vehicle very much, and the dealership met all my stated terms to make an immediate purchase. The salesman and sales manager with whom I worked were accommodating and easy to work with. More
This is our 3rd purchase with Glenbrook Hyundai. We have found all of the sales team, finance team and service team to be of the highest quality and most friendly of any car dealer in the area. There is no found all of the sales team, finance team and service team to be of the highest quality and most friendly of any car dealer in the area. There is no pressure, no hassle, and no wasted time. We have recommended Glenbrook Hyundai to family and friends and will continue to do so. More
Glenbrook Hyundai has a different feel than other dealerships I have dealt with. I know my business is valued here. I stopped in unsure whether I would be able to upgrade cars, and Cody made it hap dealerships I have dealt with. I know my business is valued here. I stopped in unsure whether I would be able to upgrade cars, and Cody made it happen. I left with a brand new car, a lower payment, and peace of mind with such a great warranty. I am thrilled that I made the stop and will definately be back for my next purchase. More
Stay away from this dealership!! They are not upfront Stay away from this dealership!! They are not upfront and honest for selling wrecked cars!! changed prices and added a warranty to the car after Stay away from this dealership!! They are not upfront and honest for selling wrecked cars!! changed prices and added a warranty to the car after telling me it had the factory warranty!! Dishonest dealership!!! list options the car does not have and no interests in fixingthis problem!!! stay away from this place and the salesmen Ryan!!! More