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Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
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I got what I asked for I went looking for a car that met my criteria within my budget and loan duration. They made it happen! I was not expecting to go home with a car today I went looking for a car that met my criteria within my budget and loan duration. They made it happen! I was not expecting to go home with a car today. More
my experience Dakota Bailey was an honest, enthusiastic salesman , he was most helpful in finding the cars I came into look at. Everyone I dealt with, were equally Dakota Bailey was an honest, enthusiastic salesman , he was most helpful in finding the cars I came into look at. Everyone I dealt with, were equally kind and courteous. I can definitely recommend this dealership More
Love Hyundai Great place to buy a car. Highly recommend this dealership. Excellent and knowledgable staff throughout made this process as smooth as butter. You won Great place to buy a car. Highly recommend this dealership. Excellent and knowledgable staff throughout made this process as smooth as butter. You won't regret walking into Glenbrook Hyundai. More
Perfect My experience was great. Everyone was friendly they made is simple to buy a car and were great to answer any questions that I had. My experience was great. Everyone was friendly they made is simple to buy a car and were great to answer any questions that I had. More
Happy with Purchase I had intended to buy a newer used car, but the dealership had a great offer on new Sonatas. This car was just what I needed. Very happy so far. I had intended to buy a newer used car, but the dealership had a great offer on new Sonatas. This car was just what I needed. Very happy so far. More
Glenbrook Hyundai: Excellent Place I'm a recent college grad that just purchased my first new car. Everyone was really friendly and helpful. I love my Hyundai Elantra! I highly recommen I'm a recent college grad that just purchased my first new car. Everyone was really friendly and helpful. I love my Hyundai Elantra! I highly recommend this dealership. More
Amazing! So I was first introduced to Nate when I first stepped on the lot. I told him I was originally just there to see what I had to do to get a different c So I was first introduced to Nate when I first stepped on the lot. I told him I was originally just there to see what I had to do to get a different car from the one I had at the time. I told him my situation (poor credit, $0 down payment, etc) and he worked with me. He looked for cars, found one, talked to his boss, even helped me look up insurance policies for the car I wanted to get. He ended up getting me a 2015 Elantra, I was absolutely mind blown.. still am. I would not recommend going anywhere else in Fort Wayne and he's the one I'll always go to when it comes to cars. I could not thank him enough for the effort and things he's done for me. After I dealt with E.J., and he was the same way! He helped me out to understand things, explained ideas, was very personable. Nate and E.J., are the only ones I plan on seeing in the future! More
Great experience Nathan did an excellent job in helping with my purchase. I was in a challenging situation but he worked with the manager to seal the deal. He offere Nathan did an excellent job in helping with my purchase. I was in a challenging situation but he worked with the manager to seal the deal. He offered me a snack, water and even a quick bite to eat while I waited. Very nice guy. More
Worst experience I've ever had!!! I bought a Hyundai elantra two months ago and I had instant regret because they were extremely rude the moment I signed the paperwork. Chris Jasso mad I bought a Hyundai elantra two months ago and I had instant regret because they were extremely rude the moment I signed the paperwork. Chris Jasso made false promises to me and ridiculed me for not getting it on paper. I called the general manager, Mark McKibben, twice and he finally returned my call after two weeks. We talked and he quickly got off the phone saying he would talk to his sales guys and call me back but I haven't heard a word. The car was financed incorrectly by John McCard and I didn't get my paperwork to get my license plates until multiple dead end phone calls. FINALLY, he said he forgot to get a copy of my drivers license so he couldn't finalize the paperwork. After getting the paperwork, I realized everything was incorrect. To summarize, they sold me a car that was supposedly detailed but it was filthy. It had no oil in it, it was not inspected even though it was still under warranty and the checklist was "complete", the second time I had it "detailed" there was trash in the glove compartment and crumbs on the seat, my temporary plates expired before I got my paperwork so I couldn't drive the car, I received incorrect paperwork, the GM won't return phone calls and when he finally did he blew me off, my brother never received his $100 referral incentive. WORST CAR BUYING EXPERIENCE EVER!! More
Purchased a new Sonata and had a wonderful sales experience Was promptly contacted by the dealer after and internet inquiry. Met with E.J. to test drive several vehicles and he was very kind and I never felt r Was promptly contacted by the dealer after and internet inquiry. Met with E.J. to test drive several vehicles and he was very kind and I never felt rushed as I was there for nearly 3 hours. I was even able to take the car home for an overnight test drive. Went back the next day to work on a financial deal and was very pleased with the results and how the sales manager was willing to accomodate our needs. This is my second new vehicle purchase through this dealer and they hit it out of the park with great customer service. Thank you! More