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Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
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Great Experince!! I had such a great experience!! Everyone was so friendly and knowledgeable. They took care of the situation I was in and made me feel at ease. I woul I had such a great experience!! Everyone was so friendly and knowledgeable. They took care of the situation I was in and made me feel at ease. I would highly recommend this dealership! More
Nightmare This place is a joke. I was first told I was approved for a loan - keys in hand and ready to leave when the finance guy comes back and says, sorry yo This place is a joke. I was first told I was approved for a loan - keys in hand and ready to leave when the finance guy comes back and says, sorry you can't take the car. Then a few days later we are told to come back, everything is finalized. Again ... More problems. Payment was too high - way over our budget. Walked out upset again!!! They call back and promised it was all taken care of - no more issues. With hesitation, we go back and get our car. Three weeks later I'm getting a text from Eddie, the sales manager saying to call or they will come repo the vehicle!! Another problem with the loan! I called the bank myself this time and was told that Glenbrook Hyundai told them that the vehicle I was purchasing had 75,000 miles LESS than what it actually had!! The terms of the loan needed to be changed and now my payment was going to be $450 per month for a car with 97,000 miles on it. They got their vehicle back!!! Oh - almost forgot to mention that when we got the vehicle home - it had NO OIL in it!! More
Sonata Review The 2016 Sonata Hybrid is an excellent vehicle with many nice features in the standard unit. The ride is excellent and the hybrid operation is very sm The 2016 Sonata Hybrid is an excellent vehicle with many nice features in the standard unit. The ride is excellent and the hybrid operation is very smooth and undetectable. I would have liked to have the standard radio from the Sonata SE which offers Android Auto and the rearview mirror with a compass. Thanks again! More
Excellent Vehicles and Excellent Staff! Glenbrook Hyundai is a well oiled machine that gets you what you need,when you need it. On the rare occasion that I need to leave my Hyundai at the s Glenbrook Hyundai is a well oiled machine that gets you what you need,when you need it. On the rare occasion that I need to leave my Hyundai at the shop, they always have something there for me to drive if needed. The Shop Guys (and Gals) are all very professional and have excellent customer service. Justin Stump is always good at explaining all questions you may have about your vehicle. DeAndre Garcia makes you feel like a dear friend and always has a professional appearance and manner putting you at ease during the car buying experience. Making sure that you understand everything about your new car before leaving the dealership. The ladies in the office are always nice, and efficient, allowing you to get on with your day. The GM's are great and very considerate of your budgetary needs as they would a family member. Thank you all! Tracie (Derbyshire) Osterman 5x Hyundai Owner! 6x in a few more months! More
.. Dealership was great and the service I receive from Dakota was awesome. Will let anyone in need of a car to go here and work with Dakota. He was aweso Dealership was great and the service I receive from Dakota was awesome. Will let anyone in need of a car to go here and work with Dakota. He was awesome in finding the right car with everything I wanted ! More
Hyundai Delightful service and people, everyone was extremely friendly! No pressure while I was in there like at other car dealerships. Prices were great! I w Delightful service and people, everyone was extremely friendly! No pressure while I was in there like at other car dealerships. Prices were great! I will most defienetly be coming back More
Happy 2017 Elantra owners Chris, Lois and Jeremy did a great job in help us secure a 2017 Elantra with a tech package that we discovered we really wanted after leasing an Elant Chris, Lois and Jeremy did a great job in help us secure a 2017 Elantra with a tech package that we discovered we really wanted after leasing an Elantra a few weeks prior that did not have that package. Chris located one we wanted and had it all ready with the paper work in order so the process went very fast. We appreciated all they did to help us get the car we really wanted. Thank you! More
Silver Santa Fe Sport for Gary and Darlene We enjoyed working with Dakota Bailey on finalizing our new Santa Fe Sport. He reviewed our complete car system and the features of our Santa Fe Sport We enjoyed working with Dakota Bailey on finalizing our new Santa Fe Sport. He reviewed our complete car system and the features of our Santa Fe Sport with the Premium and Tech Packages. There was a lot of things to cover on this review and Dakota clearly went through all of them. The Tech package in itself was really complete. Overall we were really satisfied with his introduction to our new car. Thanks so much for the time he took with us. One thing that I really appreciate was when he was closing all our papers he asked if I was ever a member of the armed forces. I said that was almost 50 years ago and he said that it didn't matter when. There would be a $500. credit for past service personnel. That was great and I sent him a copy of my Honorable Discharge from the US Army. Thanks so much for you detail in going through all the paperwork as well. More
Great Service Very helpful staff, friendly with great service. Not pushy, they listened to what we were looking for and matched us to the right car right away. Very helpful staff, friendly with great service. Not pushy, they listened to what we were looking for and matched us to the right car right away. More
They'll get the job done Extremely helpful, anything you need they can assist you with. Very good at explaining the features in the car and the manual. Clearly explained how l Extremely helpful, anything you need they can assist you with. Very good at explaining the features in the car and the manual. Clearly explained how long until I need to get the car in for maintenance. Lastly, had my car fresh, filled up, and ready to go at pick up. More