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Glenbrook Hyundai - Happy Car Store

Fort Wayne, IN

4.7
713 Reviews

4801 Coldwater Road

Fort Wayne, IN

46825

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Showing 713 reviews

January 10, 2016

Family oriented, honest and great people I have been returning to this dealership for the last 8 years. They are very honest and wonderful to deal with. Hyundai has also got a great warranty More

by SSHAIKH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was our sales person and not listed here., Chris Jasso
Jan 15, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Thank you very much fro being a loyal Glenbrook Hyundai customer for 8 years now! We're very thankful for your patronage and we look forward to continuing our relationship.

January 10, 2016

Summarize your experience in just a few words Chris, Paul Paul Webb General Manager My wife and I owned a new 2011 Sonata bought from Glenbrook Hyundai. We end up purchasing a new Tucson several More

by TOM_PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Slater was not part of the sale, Bryan White
Jan 26, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Tom, we appreciate the time you have taken to inform us about your recent experience in Glenbrook Hyundai’s sales department. While we’re very happy to hear that you chose Glenbrook as the home of your new car purchase, we’re sorry that you were dissatisfied with your trade-in value. We have discussed your purchase and informed you that we actually gave you more than market value for your vehicle. We hope to work with you again in the future.

December 30, 2015

A great Saturday morning. Great buying experience. Second new car purchased from The Happy Car Store. Hyundai cars are a joy to own and drive. A real affordable vehicle. More

by DSNYDER46725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Garcia
Dec 31, 2015 -

Glenbrook Hyundai - Happy Car Store responded

We're so happy to hear that your buying experience was pleasant and you're truly loving your new car! Thank you.

December 16, 2015

Very satisfying car buying experience I started this process on line with K. Morgan - we went over what I wanted. He sent me a picture/video of the requested car which they had on their l More

by JSGA914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stump, Kevin Morgan, DeAndre Garcia
Dec 21, 2015 -

Glenbrook Hyundai - Happy Car Store responded

Thank you very much for taking the time to leave this review about your wonderful experience with Glenbrook Hyundai's sales department. We're pleased to hear that Kevin was able to take excellent care of your needs during the online portion of your purchase and DeAndre made you feel right at home in the dealership. It was a pleasure to work with you and we hope we get the opportunity to do so again.

December 12, 2015

NEVER buy a Car that is not ready to be sold ON LOT. Bought 2 cars same day, weren't Lot ready. BIG MISTAKE. Had to spend extra $2,300 to fix problems. Salesperson said "Your problem now". More

by 2 cars and UnHappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DeAndre Garcia
Dec 17, 2015 -

Glenbrook Hyundai - Happy Car Store responded

We appreciate the time you have taken to review your experience with Glenbrook Hyundai. It is always our goal to ensure that our customers feel completely supported by our dealership, especially when they have chosen to make two vehicle purchases in one day. Please give us a call at (260) 484-9531 so we can resolve this situation.

December 04, 2015

Don't stand behind their product I purchased a 2012 hybrid with only 19000 miles. I hand nothing but problems. Over heating, electrical and now Bluetooth went out. The warranty went More

by Clark0040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Dec 15, 2015 -

Glenbrook Hyundai - Happy Car Store responded

Thank you very much for taking the time to leave your review of Glenbrook Hyundai. We believe that feedback is an essential component of identifying areas in our dealership that can be better aligned to our customers’ needs. We take the satisfaction of our customers very seriously, which is why we would like to discuss your concerns and your experiences with you. Please give Justin a call at (260) 484-9531 so we can come to a solution.

December 04, 2015

My experience at Glenbrook Hyundai My sales person was DeAndrea Garcia, he was a pleasure to work with, he took his time in explaining my options and everything about the car. I w More

by MARIANNET2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E.J. Cripe, DeAndre Garcia
Dec 04, 2015 -

Glenbrook Hyundai - Happy Car Store responded

At Glenbrook Hyundai, there is nothing more important to us than the satisfaction of our customers. We're so happy to hear that DeAndre took such great care of you during your recent purchase!

December 02, 2015

Great experience My salesperson set a positive tone for my experience over the phone, and it continued at the dealership. He listened to my needs and goals and was ver More

by BREANNA39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Costello
Dec 04, 2015 -

Glenbrook Hyundai - Happy Car Store responded

Breanna, we appreciate the time you have taken to let us know how your sales experience at Glenbrook Hyundai was. We are happy to learn of your satisfaction.

December 01, 2015

Excellent Experience Being my 3rd Elantra in the last 21 years, I had a great experience at the dealership. Dakota put me in the right vehicle for my needs, and provided More

by CHARLES.EARTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Bailey
Dec 04, 2015 -

Glenbrook Hyundai - Happy Car Store responded

Charles, we are very proud to have you as one of our beloved customers! We're so happy to hear that for your third Elantra in the last two decades, you chose Glenbrook Hyundai as the home of your new car purchase. We're very happy to hear of your satisfaction, and we look forward to having you as our customer for many more years to come.

December 01, 2015

Wife loves her car We are very happy with the car. DeAndre was very professional and we felt like our business mattered to him, that was something we were specifically l More

by CGR.REYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndre Garcia
Dec 04, 2015 -

Glenbrook Hyundai - Happy Car Store responded

We're very thankful to hear that you and your wife are exceedingly pleased with the vehicle you purchased from DeAndre at Glenbrook Hyundai.

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