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Glenbrook Hyundai - Happy Car Store

Fort Wayne, IN

4.7
740 Reviews

4801 Coldwater Road

Fort Wayne, IN

46825

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Showing 740 reviews

August 23, 2016

Tucson So far so good. I trust there will be NO problems with the transmission and heater.. Dakota is an awesome salesman. He gave me all the information I More

by dorrydo_99
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Bailey
August 23, 2016

very good a great experience would buy another car there again have bought 3 there now and this will be the fourth one that I have bought from there. More

by navseal56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
August 20, 2016

New car Same customer experience that can be expected at every dealership. Sell the car and get the customer out the door as soon as possible. Service departm More

by jdmiller58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Bailey
Aug 22, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Thank you for your honest feedback jdmiller58. While we always strive to exceed customers expectations, we are glad that you were satisfied with both the sales and service department. Please let us know if there's anything else we can do!

August 20, 2016

2017 Elantra lease Dan was great, and worked with us to get the vehicle we wanted at the price we could afford.This is the third Hyundai vehicle that we have gotten at G More

by klappal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Killion
August 19, 2016

Thankful I appreciated the sales person and manager with their concern and help for me to purchase the right car. II would definitely recommend my sales person More

by kentfishel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota was excellent, Dakota Bailey
Aug 22, 2016 -

Glenbrook Hyundai - Happy Car Store responded

That's great to hear Kent! We appreciate the review! We're glad that Dakota was able to help you find the vehicle you needed. We hope to see you again!

August 18, 2016

Ok, but not perfect I had a fairly good experience, however we did encounter a quite rude "manager" towards the end of the process. We questioned the "drop off fee" of $ More

by logan_schilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember names at this time
Aug 19, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Thank you for your feedback Logan. We're glad that you're experience was good overall, but we are saddened to hear that it was not completely up to your standards. Please contact us if you would like to discuss it.

August 17, 2016

PHEW! The experience that I had received from Glenbrook Hyundai was quite different from any other dealership that I had ever visited in the past. I hope, I More

by Vick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Cramer
Sep 05, 2016 -

Vick responded

The salesmen had my car keys in their possession for an appraisal that they needed to complete so that they could see how much my current vehicle was worth. I asked Gary Cramer for my car keys back form him, and he absolutely refused, even after I demanded that he give them back to me. After the purchase, the next day I confronted the salesmen not with my story but with the truth! The salesmen and I both know what happened on that day of the car purchase, the expressions and the mannerisms. The truth fell on deaf ears by the salesmen and the only thing they do is yell deformation! What happened to me that day is called undue harassment and coercion. Come on gentlemen OWN UP!!

Oct 07, 2016 -

Vick responded

Please disregard the negative response.

August 11, 2016

Great Dealer Perfect car buying experience. I would definitely recommend to anyone looking to purchase a vehicle. The customer service is outstanding. I've purchas More

by sbaysingerrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, DeAndre Garcia
Aug 15, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Thank you very much for the great review sbaysingerrn! We are so glad that you've decided to make you last two vehicle purchases at Glenbrook Hyundai! We always strive to make customers comfortable during the car buying experience and we're glad that we've become your dealership of choice! We hope you enjoy your vehicles and look forward to seeing you again!

July 24, 2016

Review This was a nice place to get a vehicle. They helped me with any problems I had and solved it. Thanks for all your help! More

by brookenicole1923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Bird, DeAndre Garcia
Jul 27, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Great to hear brookenicole1923! We're glad to hear that you had a great time at our dealership! Let us know if you need anything else. Enjoy your new vehicle!

July 05, 2016

Love the 2017 Elantra! I may be an easy buyer, as I fell in love with the Elantra right away. I would recommend Glenbrook Hyundai to my family and friends as they understood More

by carrie_stuckey03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Householder, Dakota Bailey
Jul 11, 2016 -

Glenbrook Hyundai - Happy Car Store responded

Thank you for the review Carrie! We're so glad that we were able to get you in the right car! We always strive to get customers exactly what they want when looking for a car. We're also happy to know that we were able to do so quickly and efficiently. Enjoy your new Elantra!

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