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Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
740 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 17, 2016
Hyundai Experience I am satisfied with my purchase. Dakota Bailey is the man and feel he should be the back to back salesman of the year. Andre is a great finance guy bu I am satisfied with my purchase. Dakota Bailey is the man and feel he should be the back to back salesman of the year. Andre is a great finance guy but I think he should expand his lunch sandwich selection. There are more places to get a sandwich other than subway. More
by ty_sorg
Verified CustomerEmployees Worked With
Dakota Bailey, DeAndre Garcia
September 16, 2016
Not, Happy Purchasing a used vehicle from Glenbrook Hyundai “The Happy Car Store” was not what I had planned for that particular evening on that day of the sale. Purchasing a used vehicle from Glenbrook Hyundai “The Happy Car Store” was not what I had planned for that particular evening on that day of the sale. I was not happy nor was I excited to have acquired a vehicle in such an awful manner. I was very shaken up after going through the process of accepting a raw deal for a used automobile after being introduced to such a stressful environment, which almost seemed hostile. It felt like the salesmen made sure that I had no room to maneuver and no air to breathe, as if there wasn’t any realistic way of escaping the inevitability of being dismayed. When I left the building with a brand new, used car, I couldn’t believe how exhausted I’ve become. The feelings that were going through my mind during the entire ordeal were nervousness, agitation, and frustration. I will never make another purchase from this facility and/or any of its affiliates. More
by Edge
Employees Worked With
Gary Cramer, Bryan White
September 09, 2016
2016 Hyundai Sport Purchase Review I would have preferred the 17" wheels on the SE and Eco vs the 19" on the Sport and Limited. While my car is new I would gladly exchange wheels with s I would have preferred the 17" wheels on the SE and Eco vs the 19" on the Sport and Limited. While my car is new I would gladly exchange wheels with someone that would prefer the 19". More
by cidftwayne
Employees Worked With
Jihnathon Bird and Chris Jasso
September 08, 2016
Cool Bought 2 cars staff is cool to deal with....wish i bought the turbo veloster instead of base cause this car is bad $ss lol great time their! Will come Bought 2 cars staff is cool to deal with....wish i bought the turbo veloster instead of base cause this car is bad $ss lol great time their! Will come back in bout 4 or 5 years so Matt! You best still be their! More
by nobleff517
Employees Worked With
Matt
September 08, 2016
New Hyundai Purchase We are very happy that we bought a Hyundai ELANTRA from Glenbrook Hyundai. All sales transactions were professionally done. We will certainly recomme We are very happy that we bought a Hyundai ELANTRA from Glenbrook Hyundai. All sales transactions were professionally done. We will certainly recommend this dealerships to our friends. More
by rcaps30
Employees Worked With
DeAndre Garcia
September 08, 2016
Review Good experience, we arrived and were greeted in short fashion. They were timely in preparing an offer for our trade-in vehicle. We felt somewhat press Good experience, we arrived and were greeted in short fashion. They were timely in preparing an offer for our trade-in vehicle. We felt somewhat pressured to take the extra extended warranty from the finance officer. More
by ken.schmiesing
Employees Worked With
Dan and Shane
September 08, 2016
not a fan Your website is glitchy, your salesman is unpersonable, and your financial person could have given a better payment option meeting my needs in a short Your website is glitchy, your salesman is unpersonable, and your financial person could have given a better payment option meeting my needs in a shorter time period. More
by akreie
Employees Worked With
DeAndre Garcia
September 01, 2016
Dan Killion, Sean,and Andre!!!!AWESOME SALESMEN HANDS DOWN!! Our experience with Glenbrook Hyundai was like no other customer service experience EVER! Dan Killion was AWESOME in explaining ane showing the detail Our experience with Glenbrook Hyundai was like no other customer service experience EVER! Dan Killion was AWESOME in explaining ane showing the details of the car inside and out. He was very nice and professional in his approach and was not pushy nor did he come across as just wanting to sale a car to benefit his own pocket. Sean was also very AWESOME. Before running our credit he made sure he listen to what our issues were and where we were at with the car we currently owned. He did everything within his POWER to get us into the car we wanted and didn't sugarcoat anything. Andre (Finance Manger) SEALED THE DEAL, with his open and honest approach. Hands down the experience was a DELIGHTFUL TREAT LIKE NO OTHER. Service Dept was also very friendly and professional. Best customer service experience all the way around. It's nice to know in this day and age that there are still good people in the world that care regardless of your status, age, or race. We tip our hat to everyone at Glenbrook Hyundai. We will continue to be grateful for the experience. JOB WELL DONE!!!! More
by Tishie and Kenny White
Employees Worked With
Dan Killion, Sean, Andre
August 31, 2016
Great Experience! This is the 2nd time I've leased from Glenbrook Hyundai and am very pleased! Dakota Bailey is a great salesperson to work with and I would highly reco This is the 2nd time I've leased from Glenbrook Hyundai and am very pleased! Dakota Bailey is a great salesperson to work with and I would highly recommend him! More
by ebernard
Employees Worked With
Dakota Bailey
August 25, 2016
Great experience As I said Daniel was amazing! He was knowledgable gave us straight forward answers met our needs was never pushy. Best salesperson I have dealt with i As I said Daniel was amazing! He was knowledgable gave us straight forward answers met our needs was never pushy. Best salesperson I have dealt with in years. He continues to respond now even over a week later with any issues or questions! More
by jeffanddebbie2016
Employees Worked With
Daniel Killion
