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Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
713 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 713 reviews
September 29, 2016
Good product, good service . Vehicle was on your lot and was exactly what I was looking for. Will return for normal maintenance and service. Good job. . Vehicle was on your lot and was exactly what I was looking for. Will return for normal maintenance and service. Good job. More
by jkvr
Verified CustomerEmployees Worked With
Dakota Bailey
September 22, 2016
Hyundai Sante fe Everything was very pleasant. Ryan did a great job of making us feel like he wanted to help us in anyway possible, It was enjoyable. Everything was very pleasant. Ryan did a great job of making us feel like he wanted to help us in anyway possible, It was enjoyable. More
by athequipment
Employees Worked With
Ryan Collins
September 17, 2016
Not so great Customer Service I'm just frustrated because I paid extra for some "gold" package which included a whole car vacuum but when I went to go home I saw there were still c I'm just frustrated because I paid extra for some "gold" package which included a whole car vacuum but when I went to go home I saw there were still crumbs along the back seat and that the floor mats hadn't been touched but I'd waited so long that I just left without saying anything. I had to go back in because my car said I needed an oil change after just having one and they quickly reset the engine message but were busy again and just looked annoyed n said they'd already vacuumed it when I mentioned the lack of cleaning. The new receptionist was super kind and nice but the guy's on the crew were anything but helpful. More
by Mia89
Employees Worked With
Not sure what their names were...
September 17, 2016
Hyundai Experience I am satisfied with my purchase. Dakota Bailey is the man and feel he should be the back to back salesman of the year. Andre is a great finance guy bu I am satisfied with my purchase. Dakota Bailey is the man and feel he should be the back to back salesman of the year. Andre is a great finance guy but I think he should expand his lunch sandwich selection. There are more places to get a sandwich other than subway. More
by ty_sorg
Employees Worked With
Dakota Bailey, DeAndre Garcia
September 16, 2016
Not, Happy Purchasing a used vehicle from Glenbrook Hyundai “The Happy Car Store” was not what I had planned for that particular evening on that day of the sale. Purchasing a used vehicle from Glenbrook Hyundai “The Happy Car Store” was not what I had planned for that particular evening on that day of the sale. I was not happy nor was I excited to have acquired a vehicle in such an awful manner. I was very shaken up after going through the process of accepting a raw deal for a used automobile after being introduced to such a stressful environment, which almost seemed hostile. It felt like the salesmen made sure that I had no room to maneuver and no air to breathe, as if there wasn’t any realistic way of escaping the inevitability of being dismayed. When I left the building with a brand new, used car, I couldn’t believe how exhausted I’ve become. The feelings that were going through my mind during the entire ordeal were nervousness, agitation, and frustration. I will never make another purchase from this facility and/or any of its affiliates. More
by Edge
Employees Worked With
Gary Cramer, Bryan White
September 09, 2016
2016 Hyundai Sport Purchase Review I would have preferred the 17" wheels on the SE and Eco vs the 19" on the Sport and Limited. While my car is new I would gladly exchange wheels with s I would have preferred the 17" wheels on the SE and Eco vs the 19" on the Sport and Limited. While my car is new I would gladly exchange wheels with someone that would prefer the 19". More
by cidftwayne
Employees Worked With
Jihnathon Bird and Chris Jasso
September 08, 2016
Cool Bought 2 cars staff is cool to deal with....wish i bought the turbo veloster instead of base cause this car is bad $ss lol great time their! Will come Bought 2 cars staff is cool to deal with....wish i bought the turbo veloster instead of base cause this car is bad $ss lol great time their! Will come back in bout 4 or 5 years so Matt! You best still be their! More
by nobleff517
Employees Worked With
Matt
September 08, 2016
New Hyundai Purchase We are very happy that we bought a Hyundai ELANTRA from Glenbrook Hyundai. All sales transactions were professionally done. We will certainly recomme We are very happy that we bought a Hyundai ELANTRA from Glenbrook Hyundai. All sales transactions were professionally done. We will certainly recommend this dealerships to our friends. More
by rcaps30
Employees Worked With
DeAndre Garcia
September 08, 2016
Review Good experience, we arrived and were greeted in short fashion. They were timely in preparing an offer for our trade-in vehicle. We felt somewhat press Good experience, we arrived and were greeted in short fashion. They were timely in preparing an offer for our trade-in vehicle. We felt somewhat pressured to take the extra extended warranty from the finance officer. More
by ken.schmiesing
Employees Worked With
Dan and Shane
September 08, 2016
not a fan Your website is glitchy, your salesman is unpersonable, and your financial person could have given a better payment option meeting my needs in a short Your website is glitchy, your salesman is unpersonable, and your financial person could have given a better payment option meeting my needs in a shorter time period. More
by akreie
Employees Worked With
DeAndre Garcia
