Glenbrook Hyundai - Happy Car Store

No unnecessary headache or hidden additives! The best professional customer service very prompt no hidden codes or fees I explained what I needed they took my trade-in gave me a fair amount and g The best professional customer service very prompt no hidden codes or fees I explained what I needed they took my trade-in gave me a fair amount and gave me the deal of my dreams More

New Sonata Great experience. Completely satisfied. From start to finish probably one of the best car buying experiences we have had. From astart to finish it was Great experience. Completely satisfied. From start to finish probably one of the best car buying experiences we have had. From astart to finish it was about an hour and a half. More

Hyundai Experience Dakota made really brought out the features of the vehicle I was looking at and helped me get it to the price I was looking for. Definitely recommend Dakota made really brought out the features of the vehicle I was looking at and helped me get it to the price I was looking for. Definitely recommend him by far! First time owning a Hyundai and a hybrid, which it is one fantastic vehicle! More

Great car buying experience Went in to see about MAYBE buying a new car. I had a 20mpg suv and wanted something better on gas. Iniualy looking at a hybrid but that was out of my Went in to see about MAYBE buying a new car. I had a 20mpg suv and wanted something better on gas. Iniualy looking at a hybrid but that was out of my price range so we looked at other options. the 2017 elantra limited had everything i needed Terry was polite and easy to talk to, as was shane. I recommend going to GBH if you need a new or even used car. More

2018 Hyundia survey We have always been satisfied with the customer service relationship with Hyundia and we are sure we will be doing more business with you in the futur We have always been satisfied with the customer service relationship with Hyundia and we are sure we will be doing more business with you in the future. More

Love Hyundai We originally bought Hyundai because of the warranty but it is the best car we have ever owned. Our first experience with Glenbrook Hyundai was very g We originally bought Hyundai because of the warranty but it is the best car we have ever owned. Our first experience with Glenbrook Hyundai was very good so we of course went back. Dakota answered all of my questions and even showed me cars that I asked to see that did not fit in with what I wanted. Thanks for all you did to help us Dakota More

Excellent It was a wonderful and smooth process. Figured out the financials up front which is what I wanted before even looking at any cars. Absolutely love my It was a wonderful and smooth process. Figured out the financials up front which is what I wanted before even looking at any cars. Absolutely love my car and will buy again from Glenbrook Hyundai. More

Best ever We have purchased many new vehicles in our life time and because of Dakota Bailey this was by far the best buying experience we have ever had. We have purchased many new vehicles in our life time and because of Dakota Bailey this was by far the best buying experience we have ever had. More

Service got done, but Scheduled recall service appointment 3 weeks in advance. Between then and the appointment, received 3 messages to call back as they "have important in Scheduled recall service appointment 3 weeks in advance. Between then and the appointment, received 3 messages to call back as they "have important information regarding our vehicle". Each call was to have additional services performed. Day of appointment, we left car early and dropped key in night drop. Called at 2pm for status, and was told they had no idea vehicle was there (scheduled appointment was for 10am). Apparently the envelope got stuck in night drop, although I pushed it down as far as I could. They never followed up to see if the vehicle was being brought in. The service got completed within the hour, and when I was called and told it was ready, again the push to get more services done, which were declined. Upon picking up vehicle, they recommend having $500+ worth of work done, including their second and third brake work recommendations on a vehicle with less than 30,000 miles. It is obvious they wanted to make money on this appointment but in the process of doing that, they have alienated a client. And this doesn't even get into the "diagnostic fee" we paid last year for warranty work - a complaint to Hyundai corporate resolved that issue. Filled out service survey sent by Hyundai, and got a follow up call. At the end of the call, were asked to "re-score" to a 5 from a 3, and declined the request. The submitted review has not appeared on the website where it was entered - it appears they screen out reviews they do not want seen. It is also interesting people rated them a 1 and then re-rated them a 5 within a day or two - I won't re-rate someone unless I can see they have done what they said they would. Warning to all - be prepared for significant service upsells and numerous phone calls to get you to bring your car in. More