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Glenbrook Hyundai - Happy Car Store

Fort Wayne, IN

Overview
Reviews
Vehicles
4.7
740 Reviews
Call Dealership (260) 484-9531
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4801 Coldwater Road

Fort Wayne, IN

46825

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Showing 740 reviews

November 25, 2022

The service staff are always friendly and very helpful. I have mobility issues and they are very attentive to assisting me with that. More

by mbkelly5548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Stump, Jenny Fudge
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November 24, 2022

Gentry was an excellent salesman; very knowledgeable of the elantra hybrid we gave been looking for. More

by carolyn.snyder1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Stump, Dan Bailey, Chris Jasso, Jenny Fudge
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November 23, 2022

I don't have anything good or bad to say,I come in for alignment, My alignment is better but I don't think it's as good as it could be More

by Doug
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jenny Fudge
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November 23, 2022

Excellent service department and especially Christopher. Very knowledgeable and helpful. On time delivery and well done work. More

by BARBARA.EAGER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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November 23, 2022

Clean and courteous! The staff were helpful and very accommodating and helped me get what I needed done quickly. Thanks! More

by hustedderek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
Report | Print
November 22, 2022

They take good care of all my needs. They know me and my car. I trust them. More

by Conniemlt2
Recommend Dealer
Yes
Employees Worked With
Anthony Frisoli
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November 22, 2022

Beyond disappointed in time to repair vehicle and had to immediately return, still there, sad. More

by klu838893
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Andrew Griswold
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Nov 25, 2022 -

klu838893 responded

Andrew is not doing a decent job. I am extremely disappointed in his customer service. I have been a loyal and dedicated customer for over 8 years with Glenbrook Hyundai service department. I have called several times for updates because he refuses to reach out to me daily. My car has been there for more than a week. I have not been offered a rental because the manager is on vacation. That is a lot of xx. I have a busy life and health issues that involve me needing access to a vehicle. There is no putting this off because Andrew Griswold lacks the competence to handle my car issues properly.

November 21, 2022

I know why used car dealers get a bad reputation. Was lied to my face saying my trade was going to go to auction / wholesale / worth less to them as a trade and low balled only to see it listed on th More

by JBenjamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Evan Williams
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November 21, 2022

Service was prompt and thorough. Service manager provided options for future service and returned my car washed. More

by K.jbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
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November 20, 2022

Friendly staff, great service, and very helpful! Would highly recommend to friends and family! Very happy! More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gentry holland
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