Glenbrook Hyundai - Happy Car Store

Very helpful and knowledgeable with questions I had it was a pleasure doing with my service manager enjoyed our time was a pleasure doing with my service manager enjoyed our time More

Smooth scheduling and pickup. Pleasant experience and friendly staff. Car returned washed and cleaned inside and out Pleasant experience and friendly staff. Car returned washed and cleaned inside and out More

Paid over $20 for tire rotation and did not realize until I parked again that they had failed to actually rotate the tires. $80 dollars for an oil change is outrageous. I will not be going back to this deale I parked again that they had failed to actually rotate the tires. $80 dollars for an oil change is outrageous. I will not be going back to this dealer. More

The service advisor was very rude and come to find out he is the service manager. I’ve only had oil changes done on this vehicle at this location. When the tech was removing the oil change sticker on my fr is the service manager. I’ve only had oil changes done on this vehicle at this location. When the tech was removing the oil change sticker on my front windshield that was put on at that location on last oil change it ripped the window tint off my window. When Justin the service manager told me advised that this will fall under warranty of my window tint. I called where I got it done at right then and there and was told that it does not fall under my warranty. I told Justin this and told him that they will have to take care of this he told me that I will have to go else where for my oil changes. That comment was uncalled for and unprofessional and it was the way he said it, he was being a smart xxx. I then said I wanted to speak with the manager, he didn’t tell me he was the manager. Said the manger isn’t in, I walked out to the sales floor and asked to speak with a manager and they told me the manager was back in service, they walked me out there and Justin was pointed out as the manager. I’ve always had amazing service with the old crew that worked there as advisors, today was absolutely horrible and I don’t even trust them with my vehicle that was purchased there, or my husbands vehicle that was purchased there. We definitely will not purchase another vehicle from this location due to the lack of respect and the unprofessionalism from Justin Stump. More

Quick service and like the fact there is a shuttle so I didn't have to sit there didn't have to sit there More

Very fast and professional. Checked to make sure parts were available. Gas tank was replace and it had little gas when dropped off to help with the repair. Was returned after Checked to make sure parts were available. Gas tank was replace and it had little gas when dropped off to help with the repair. Was returned after repair with almost no gas in the tank. Could have added a gallon and just charged me instead of sitting in rush out traffic wondering if I am going to stall out. More

Very helpful, not pushy. They took time to work with us and explain our new vehicle They took time to work with us and explain our new vehicle More

Very friendly and I wasn't expecting my radio they had to order came in early. They called me when it came in and I'm pleased to report they did a fine job doing the replacement order came in early. They called me when it came in and I'm pleased to report they did a fine job doing the replacement More

We were very impressed with Hyundai Ft Wayne! ! They were very helpful, but not pushy! ! They were very helpful, but not pushy! More

We felt like we had an Enjoyable experience with no pressure sales and knowledgeable staff. pressure sales and knowledgeable staff. More