
Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
Filter Reviews by Keyword
By Type
Showing 749 reviews
The service was exceptional. I am very pleased with the individual that managed my service call. He was very professional and informative. I am very pleased with the individual that managed my service call. He was very professional and informative. More
Took care of the needs that needed taken care of and made recommendations for future work needed to be done. Explained everything so I could make a decision. recommendations for future work needed to be done. Explained everything so I could make a decision. More
Never have to wait to be acknowledge when checking in for an appointment!! Super friendly and knowledgeable staff. Love the customer service at The Happy Car store!!!! an appointment!! Super friendly and knowledgeable staff. Love the customer service at The Happy Car store!!!! More
The service department, hands down the best service we have ever had. Andrew was Great, taking time to call me and letting us know what the problem was and how much is was going to cost!! Thank you And have ever had. Andrew was Great, taking time to call me and letting us know what the problem was and how much is was going to cost!! Thank you Andrew!!!!🥳🥳🥳👍👍 More
Purchased a used car that was pegged for auction by the dealer. It was listed on their used car website and what I was looking for so I assumed they had a desire to move it. Was told it would be as is an dealer. It was listed on their used car website and what I was looking for so I assumed they had a desire to move it. Was told it would be as is and no option to have car inspected even after managers “safety check” was done and they cautioned the same issues I suspected. Car was priced below blue book value and I took the risk as the car was in decent shape otherwise and low miles. After purchase I had it looked at and the repairs needed put the money invested on top of the purchase price well over the blue book value. No negotiations firm price even with known issue because of how far under blue book it was priced. I’m fully aware they were unloading a trade in and I was not a customer purchasing a brand new or certified trade in however the way we were treated during the buying process it will be the only car I ever purchase from them… new or used. 45 minutes waiting to be helped with cash in hand, mixed information on payment methods accepted (cash vs check) so I wasted more time getting cash vs being able to write a check. Again I was in no way going to be their #1 customer for the month or day or even hour but didn’t need to be treated the way we were. To top it off the car had no gas… drove off the lot with the gas gauge buried on E. Go somewhere else if you need a “cash car” or any car in my opinion. More