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Glenbrook Hyundai - Happy Car Store

Fort Wayne, IN

4.7
720 Reviews

4801 Coldwater Road

Fort Wayne, IN

46825

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Showing 720 reviews

September 25, 2023

Jeff Bahnsen was really good. There was no pressure and he was able to answer most all of my questions. The question that he could not answer he took the time to find out was the More

by leshanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
September 25, 2023

Always ready for me to get an oil change! In and out this time with little weight! More

by Beck306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
September 23, 2023

Service Dept. provided prompt Customer Service. Justin D, Service Manager, was attentive and knowledgeable about my vehicle needs. More

by Lysa W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Stump
September 22, 2023

Got my car back to me in good time car wash down but I can come back later More

by Fortsuecarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
September 22, 2023

Issac and Justin are great reps. Dealership needs rewards program to benefit loyal customers. I have been loyal customer for 13 years. More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Stump
September 21, 2023

The service at Glen Brook Hyundai was very good. I was in a hurry and they got the service done faster than I thought they would. More

by tommarlene71
Recommend Dealer
Yes
Employees Worked With
Jenny Fudge
September 21, 2023

After hopping from many car dealers, I was so pleased to stop here and actually be heard! They worked with me, understood where I was comfortable on payments, and found me the best rates. I bought my first More

by macibosch15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Hill
September 21, 2023

Related to 2021 GV80: Rating not relating to service which is and has been very good (except no car wash last three visits). But, rather related to dealership policy regarding financial incentives and c More

by wch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various
September 20, 2023

Excellent service center! Despite a scheduling mishap, Ethan still offered and was able to complete all the services I needed in one afternoon. 10/10 service, prices, knowledg More

by bryben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Metzger, Justin (service center manager)
September 18, 2023

The customer service was exceptional. Isaac in processed me and I felt my voice was listened and heard for what I wanted done to my vehicle. They have always gone above and beyond More

by susannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac was superior
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