Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Glenbrook Hyundai - Happy Car Store
Fort Wayne, IN
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 714 reviews
October 28, 2023
Went in for a tire because I had a nail in one. Sat for almost 3 1/2 hours because when the work was done the paperwork was put on the desk of someone who had left. Then the runner couldn’t find my Sat for almost 3 1/2 hours because when the work was done the paperwork was put on the desk of someone who had left. Then the runner couldn’t find my car in the parking lot - not the first time that has happened. I didn’t pay for labor, but what a waste of my time, was there almost 2 hours longer than I should have been. More
by Belle
Employees Worked With
Justin Stump
October 28, 2023
Super easy to work with. Followed up with our questions quickly, made the purchase process easy, didn't waste our time. Made a fair deal. Followed up with our questions quickly, made the purchase process easy, didn't waste our time. Made a fair deal. More
by Satisfied Customer
Employees Worked With
Gentry
October 27, 2023
The service agents are very courteous and listen to your problem. They answer all your questions and are very helpful They keep you informed on the work being done problem. They answer all your questions and are very helpful They keep you informed on the work being done More
by jocelynivancic
Employees Worked With
Jenny Fudge
October 25, 2023
Have always gotten great service at Glenbrook Hyundai. I’ve purchased three vehicles from them and am completely satisfied with the sales and service departments. Had they been able to keep the Genesis I’ve purchased three vehicles from them and am completely satisfied with the sales and service departments. Had they been able to keep the Genesis brand, there would have been a fourth purchase. More
by sbjones59
Employees Worked With
Derry
October 23, 2023
Customer service in the service department is always friendly and timely. When you pull in they will tell you approximately how long it will take for your service requirement. Which is n8ce to plan you friendly and timely. When you pull in they will tell you approximately how long it will take for your service requirement. Which is n8ce to plan your day. More
by Patsy
Employees Worked With
Isaac
