Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Dave graciously helped resolve an issue regarding my child’s car seat. He was very friendly and personable. The service was walk-in and very quick. I highly recommend working with Dave and his team at G child’s car seat. He was very friendly and personable. The service was walk-in and very quick. I highly recommend working with Dave and his team at Glenbrook! More

So long story short (not really) They fixed it! On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and the On December 23rd my wife's car overheated, This had happened previously in March, And we took it to a local shop who replaced the water pump and thermostat. So here we are again, But this time at the right shop! Upon arrival our customer service Tech (William) asked a series of questions in reference to the history of the vehicle And explained due to the history they would need to do a head gasket or block test to ensure that the motor was not damaged. A few hours later I received a call stating that it had failed the block test and they would need to do a tear down to inspect the extent of the damage. Potentially a new motor may be needed😖😫 The cost of the teardown would be $600 and needed my approval to start. The following afternoon William called me and stated that during the tear down the mechanic noticed that the thermostat that had been installed was not the proper thermostat! He then installed a OEM approved thermostat and reinitiated a new block test and it passed! This company went way above and beyond! They already had approval for a teardown and potentially a very expensive new motor! In the world that we live in and you know what I mean this is very hard to find! After this experience I will not take my vehicle to anybody else and in the near future I will be purchasing a vehicle from them Guaranteed. Nice work William and everybody involved the mechanic did more than he had to And it is appreciated more than you will ever know! God bless and have a Happy New Year. More

Everything went perfect and they gave me free delivery to and from my house as well and from my house as well More

I had an issue from a previous oil change and I called and they said to come in and they would make it right. Josh got me the shuttle back home. I tried to check on with them the next day, but you can not and they said to come in and they would make it right. Josh got me the shuttle back home. I tried to check on with them the next day, but you can not talk to a real person - you leave a message or send a text. Josh called me late in the day to say they had waited all day for the repair kit part and to come in. When we got there it was not ready because of more problems. But he stayed a half hour after closing along with the tech to finish - all at no charge to me. Everyone was friendly at the service department. More

Josh has taken great care of my car for me. Has been amazing getting me in quickly.when I had a potentially serious problem that could have been a safety concern. I highly recommend the service Has been amazing getting me in quickly.when I had a potentially serious problem that could have been a safety concern. I highly recommend the service here. Jerry Krywicki More

Great service and they are always helpful. I appreciate the texted updates about the vehicle, and keeping in contact I appreciate the texted updates about the vehicle, and keeping in contact More

I originally bought my 22 Challenger RT in Jan 23 from Todd, he was very helpful during the process. Used the service department today for an oil change and they were exceptional also Todd, he was very helpful during the process. Used the service department today for an oil change and they were exceptional also More

The staff was courteous and helpful, they greeted on my arrival and helped me get the assistance I needed. arrival and helped me get the assistance I needed. More

Excellent service facility, very fast oil change and great communication. Fred did a nice job of getting the car through service and communicating via text.. Thanks great communication. Fred did a nice job of getting the car through service and communicating via text.. Thanks More

Staff greeting me when I walked in and were very professional. Would recommend to family and friends professional. Would recommend to family and friends More