Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Damaged auto Damaged my jeep oil pan drain plug Then service manager had this hair brained idea that corrosion caused the damage will never have service work don Damaged my jeep oil pan drain plug Then service manager had this hair brained idea that corrosion caused the damage will never have service work done at this dealership I hope the service manager is fired Really bad when a service manager try's to deceive customer More

New Tires Stopped in and spoke with Justin Reynolds a few days back about a slow leak in one of my tires. I mentioned then that I was looking to buy a new set Stopped in and spoke with Justin Reynolds a few days back about a slow leak in one of my tires. I mentioned then that I was looking to buy a new set of 4 tires soon anyway and he advised me of a sale coming up in the near future - buy 3, get No 4 for $1. I waited and had all 4 replaced , balanced and nitrogen added, ALL in a short time. Excellent repair service, fast, great deal, convenient shuttle service and excellent customer service...... More

Oil change disappointment they spilled oil on the way home and smell like burnt oil the whole way it was nauseating and terribly overpriced I am very disappointed and I'm also they spilled oil on the way home and smell like burnt oil the whole way it was nauseating and terribly overpriced I am very disappointed and I'm also very disappointed in how they beat on my truck they don't need to accelerate that hard on my vehicle I saw the guy uncalled for just because it says Hemi doesn't mean stomp it to the floor maybe GB Dodge would like to fill my gas tank and put new tires on. It frightens me how they treat the SRT8 Dodge Challenger in Dodge Chargers and othersjust because they're not theirs they need to treat them with more respect More

Lied to....Charged for work that was covered under warranty 2014 Dodge Ram 3500 Diesel=$65,000.... This truck is less than 2 months old and have had issues with a vibration since it was new. 2 new tires have be 2014 Dodge Ram 3500 Diesel=$65,000.... This truck is less than 2 months old and have had issues with a vibration since it was new. 2 new tires have been put on it and wheels have been balanced twice....no sorry now its a 3rd time. When i picked up the truck on Friday Brian Marshall informed me that i would have to pay for the balancing...he said that warranty wouldnt cover the repairs....I called Chrysler customer service and there was no record of him ever calling. I worked at a dealership for 15 years and i know how it works.... Warranty claims are lots of paper work and warranty doesnt pay as much as customer pay.....so it was never turn in. I drove 9 miles and the tire pressure monitoring light came on and the truck shook worse than before and Brians claim was that it was done wrong the 1st time..... Then my truck sat in service all day monday and Brian said he would call and NEVER did...... we have lost the meaning of what true customer service is More

Oil Change At the service center they are very friendly, work quickly to get the oil changes done and the price is unbeatable. Feel very welcome and well inform At the service center they are very friendly, work quickly to get the oil changes done and the price is unbeatable. Feel very welcome and well informed! More