Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Screwed me I went in to get oil change in my wife's car I was told coolant was low so I paid $25+for a gal they told me they put left over in the trunk a few day I went in to get oil change in my wife's car I was told coolant was low so I paid $25+for a gal they told me they put left over in the trunk a few days later I was cleaning car out and grabbed the coolant I thought it was heavy so I looked at the sight level on the bottle the only put about 3oz. In the car. I will never have service dome there again unless it is no cost to me More

CS is great. SERVICE DEPT not so much Went into service dept. W/ appt. Waited 6.5 hrs, paper reports only 2 hrs of work. Called to inquire and transferred to dead voicemail. Very disappoin Went into service dept. W/ appt. Waited 6.5 hrs, paper reports only 2 hrs of work. Called to inquire and transferred to dead voicemail. Very disappointed considering we've only owned the car for 3 months, bought from here. More

Fraud from the Service Department Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was co Not even worth the 1 star I had to give to write the review!! My daughter took her Chrysler here to be serviced for the check engine light that was coming on. She has a bumper to bumper warranty and we had literally just purchased the car a short time ago. Needless to say their service department STOLE her money and gave her some BS about the car not having oil in it and then tried to say the car was "past its oil life". They didn't bother to actually do their jobs...took her money...and now here we sit at the O'Daniel dealership hearing how they have no idea how the Glenbrook dealership could have missed the thermostat problem and then told us Oil had nothing to do with it! DO NOT take your cars here for service!! I wouldnt even buy a car from them if their service department can't perform an inspection properly!! Then the Service manager Justin had the audacity to blame the issue on my 20 year old daughter and claimed he personally inspected the car...which he lied...my daughter talked to the guy who did the actual inspection and it was not Justin and after I called him out on it he changed his story! HORRIBLE customer service! DO NOT TAKE YOUR CAR HERE! ESPECIALLY IF YOU WANT IT FIXED! More

Service at Glenbrook Dodge My first experience with Glenbrook Dodge Service Department was very good. The whole staff was very proffesional. Rebecca Dodds did an excellent job a My first experience with Glenbrook Dodge Service Department was very good. The whole staff was very proffesional. Rebecca Dodds did an excellent job at making sure all my concerns were met. I give her a high five. More

Was "iffy" about making a final decision Becky was extremely helpful and very nice! I had a very positive experience and would definately come back in the future ! Thank you for making my exp Becky was extremely helpful and very nice! I had a very positive experience and would definately come back in the future ! Thank you for making my experience at glenbrook dodge a positive one More

Service Was Amazing! Becky was AMAZING. Took service to the next level. Will be back! I drove in she dropped everything for just me and now I'm on my way. Fast and frien Becky was AMAZING. Took service to the next level. Will be back! I drove in she dropped everything for just me and now I'm on my way. Fast and friendly! More

Full service and preventative maintenance for Dodge Challeng Had oil, radiator, differential, braking system, AC, all checked and serviced by the fine professional employees at this Glenbrook Dodge facility. Wo Had oil, radiator, differential, braking system, AC, all checked and serviced by the fine professional employees at this Glenbrook Dodge facility. Won't trust my Challenger anywhere else. More

Major Service Repairs The entire service repair process was quick, thorough and on target. The service coordinator demonstrated clear and frequent communication at all tim The entire service repair process was quick, thorough and on target. The service coordinator demonstrated clear and frequent communication at all times and a willingness to listen. Turnaround time was fast as well. A clear step ahead of others on all fronts. When another dealer could not call back, Glenbrook came thru. In fact, by the time they did, the repairs were completed. Wow. Mike - VP of Customer Service and Support - Major online retailer More

Wonderful Service I came from out of town and needed an oil change. I got in right away without an appointment and needed updates to the car. Thank you, for the timely I came from out of town and needed an oil change. I got in right away without an appointment and needed updates to the car. Thank you, for the timely and professional service. More

New Brakes Last Minute Was in FW for dsughter's graduation from Chicago. Brakes were grinding on trip in & felt unsafe driving home next morning. Called Fri night to make Was in FW for dsughter's graduation from Chicago. Brakes were grinding on trip in & felt unsafe driving home next morning. Called Fri night to make appt & explained situation. Becky in Service was great & got me in first thing Sat morning & finished before I needed to head back to Chicago for work. Friendly staff!!! More