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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
355 Reviews

355 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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December 18, 2020

They done a great job. They complted my service event with in 2 hours of dropping off my vehicle. Very friendly and helpful service.j More

by Michael.w.felkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Dec 18, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thanks for your review! We hope to see you at Glenbrook Dodge Chrysler Jeep Fiat again soon!

November 09, 2020

I was very impressed with the work done on my vehicle. The service team did an excellent job repairing all that was wrong. Now my son can drive worry free. Thanks Guys More

by DANIJL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Nov 09, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for bringing your vehicle to Glenbrook Dodge Chrysler Jeep Ram Fiat! See you at your next appointment!

November 06, 2020

The Service writer Tabbitha is the best person in town to work with I highly recommend working with her for your service needs now and in the future!! More

by Matty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabbitha Murphy
Nov 06, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the kind comments, Matty - Tabbitha will be so happy to hear them! We appreciate you trusting Glenbrook Dodge Chrysler Jeep Ram Fiat with your maintenance needs, and we look forward to your next visit with us!

October 25, 2020

Service was outstanding! Everyone in the service department was warm and friendly. I love the fact that they were also extremely safe and following guidelines More

by Jonathon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 25, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate the excellent review, Jonathon! Let us know if there is anything else we can help you with. We look forward to working with you again!

October 25, 2020

I have been a customer at Glenbrook for over 25 years. They always exceed my expectations. I have purchased many new and used vehicles from them and have never been disappointed. This is the only place More

by dhh_3Thawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Oct 25, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We love knowing that you've been with us for so long and have always received wonderful customer service. We truly value your business and loyalty and look forward to doing business with you for many years to come. Thank you for the kind words.

October 25, 2020

Great service! I called last minute and got in the next morning. I was traveling through Indiana visiting my daughter and she just purchased a car from the dealership and recommended I try the service depa More

by sdrew2025
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Oct 25, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We hope to work with you again!

October 25, 2020

Did a great job, in a timely manner!Customer service Did a great job, in a timely manner! Customer service was great, will definitely be back when service is needed again ! Thanks again! Kevin K More

by Kevinkurtz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constance ?, Justin Reynolds
Oct 26, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback, Kevin! We have to know that you had a good experience with us and that you were provided with great customer service. We truly value your business!

October 25, 2020

Candice Endrulatis was very helpful and curteous. Service was performed as described, very informative and helpful. Work was performed in a timely manner, very appreciated. More

by sheilay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candice Endrulatis
Oct 26, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Candice. We truly value your business and we hope that you will continue to visit us!

August 21, 2020

Very courteous group of people there. I have purchased vehicles, inquired about warranty and coverage, and have had service work done at this dealership and no matter what department I deal with they are More

by ronilaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Phillips
Aug 21, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for visiting Glenbrook Dodge Chrysler Jeep Ram Fiat! We're so happy to hear that you were satisfied with your experiences with us!

August 19, 2020

Mechanics are messy left oil all over my Vehicle. Won’t return phone calls. Thinks it’s ok to do half the work for full pay. More

by JShuler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Reynolds
Aug 21, 2020 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hi Justin, we’re sorry to hear you had a frustrating experience, this is certainly not the level of service we expect for our customers. Would you please reach out to our management staff directly? 260-484-1533.

Aug 21, 2020 -

JShuler responded

Have they don’t return calls. And now warranty work I had them do is currently broken again.

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