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Glenbrook Dodge Chrysler Jeep Fiat - Service Center

Fort Wayne, IN

4.8
298 Reviews

298 Reviews of Glenbrook Dodge Chrysler Jeep Fiat - Service Center

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March 02, 2016

They dropped the ball Called and scheduled a premium car detail which was sent to me in an email long with a coupon for tire rotation and buy a wiper and get one for a buck More

by john348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Bailey
February 28, 2016

recall notice repair Very friendly service! I had a low tire pressure alarm, and I didn't ask for it to be fixed, and when I picked up my Jeep, it was taken care of at no More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
Feb 29, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad we could bring a smile to your face! Thank for choosing Glenbrook Dodge for your vehicle needs!

February 26, 2016

Transmission Control Module Upgrade Had the TCM software upgraded. They got me in and out right away even though I was 15 minutes late for the appointment. The service staff were very pr More

by VANFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bailey
Feb 27, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review us! We are glad you had a great experience! Call us anytime for your vehicle needs!

February 18, 2016

Fabulous Experience w/the Service Dept. I'd been dealing w/several unknowns and had been given conflicting reasons from three other sources. A friend said to go to a Chrysler dealership and More

by KelliDiann71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Reynolds
Feb 18, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are so glad we could help! Let us know if you need anything else!

February 14, 2016

Safety recall handled professionally. My vehicle had a safety recall. This dealership contacted me to set up an appointment. They got me in on time, completed the work sooner than expect More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of the employee at the service counter.
Feb 15, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for coming to us with your safety recall needs! We are glad you enjoyed yourself while we were working on your vehicle!

February 08, 2016

Service We are very well satisfied with the service we get from Bryan Marshall and his crew, they are all very friendly and seem to get the job done in a tim More

by jeep,nancy2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Marshall, Troy Robinson
Feb 09, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello Nancy! Thank you for taking the time to let us know how we are doing! We are so happy to hear you are enjoying your Jeep and the service we provide with the vehicle! Stop by to say hello anytime! :)

January 26, 2016

Best Customer Service I feel it matters to review so others know how great they are! They are the best around and have been for a long time!!! More

by dodgereview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McKibben
Jan 27, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are glad you enjoy our business! Thank you for the great review!!

Jan 28, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to review us! We appreciate your input!

January 24, 2016

customer service received phone call that my dodge dakota was in need of a recall service. On day of service it was busy but Becky and rest of staff made sure vehicle More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Dodds
Jan 25, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for taking the time to let us know how we are doing. We are glad that everything was very accommodating for you!

January 23, 2016

Recalls Done-Great Customer Service! I went in to have a recall done on my vehicle, thinking they were only going to be able to do one they were actually able to do both recalls in about More

by ormsbykr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky (Service)
Jan 25, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We are so glad that we could accommodate such a speedy service for your vehicle! If you ever need any work done do not hesitate to give us a call! Thank you!

January 13, 2016

Good experience My experience with Glenbrook Dodge concerning the recalls on my 2014 Dodge Journey was handled with efficient and friendly service. Nice waiting are More

by SueC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
Jan 13, 2016 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for coming to us for your recall needs! If you have any questions or need any more work done we would be more than happy to help! Have a great day Sue!

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